David A. Email & Phone Number

Australia

Sydney, New South Wales, Australia

Brisbane, Australia

Leading the day-to-day energy retailing activities and achieving strategic and operational objectives. Developing, maintaining and continuously improving operational systems, processes, Standard Operational Procedures (SOP), and best practices to support strong organisational performance. Establishing and maintaining relationships with clients, stakeholders and external service providers. Ensuring regulatory compliance with the Energy Laws, Rules & Regulations.Responsibilities and Achievements include: Energy and utility retail leadership – with in-depth technical and operational knowledge of front-end and back-end systems, manage a team of internal and external resources to deliver on customer lifecycle management, metering data processing, customer billing, customer service, exception management, standard and ad-hoc customer communications, and regulatory compliance & reporting.Product development & operational systems – responsible for developing, managing and maintaining the suite of applications servicing the retail products for service delivery and customer satisfaction, applying good practices from existing and emerging technologies in the software and energy industry.Reporting – Responsible for all aspects of operational data analysis and reporting, including energy metrics, sales, billing, customer lifecycle, financial performance and credit management.Project Delivery – Comprehensive Greenfield and Brownfield Solar-PV Embedded Networks delivery, from project feasibility assessments through regulatory licencing, energy purchasing, metering, billing & operations management. Regulatory Compliance – Specialised in NEM Retail Markets’ compliance and consumer-related legal instrument. Collaborates with the Compliance Director to deliver regulatory reporting, and ensure adherence to company policies and procedures in line with all applicable compliance obligations, laws, and codes, standards and guidelines.

Brisbane, Queensland, Australia

Commercial & Industrial Electricity Contract ManagementCustomer service – Acted as key point of contact for client enquiries and worked with the internal team to manage client energy needs and relationships. Energy procurement – Issued C&I Multisite-SME RFQs, managed tender processes including evaluation and recommendation reports, contract execution & management.Energy management – Facilitated and managed energy budgeting & forecasting, network tariff optimisation, demand management, billing validation, retail reclassification changes and energy re-contract timing.Project evaluation & project management – Energy and cost efficiency projects included rooftop solar, power factor correction, energy-efficient LED lighting, demand-side management, HVAC optimisation and other equipment upgrade and optimisation opportunities.

Brisbane, Australia

Managing multimillion-dollar logistic budgets, I have gained considerable experience in chartering several types of aircrafts, project vessels, heavy lifts and part charters on liner vessels. Adapted to fast pace construction environment I have managed and streamlined the Sea vs Air freight flow through effective cargo prioritization in order to meet budget in line with construction programme priorities, with a strong focus on risk mitigation. I have developed SOPs for end-to-end logistics processes and established sound cargo-tracking systems adapted to a construction environment. I have developed a robust understanding of cargo handling, export/import, customs and quarantine, sea vessel and aircraft loading.

Australia / Pacific

Oversaw site activities, reported on progress, identified potential delays or bottlenecks and proactively mitigated risk by providing advice for the timely delivery of the project

Several Locations

FAO is a United Nations agency that leads international efforts to achieve food securityKabul, AfghanistanSeed Bank Construction - Contract Management & Project ManagementAppointed to address stalled construction works on 13 sites and to ensure completion of works within six months to meet timeframes committed.Dili, East Timor Resident Engineer - Technical Implementation of a Veterinary Diagnostic LaboratoryChallenged with commissioning, managing construction of USD$1.3M veterinary diagnostic laboratory and starting up operations in order to handover a state of the art facility to the East Timor Government.

Dili, East Timor

Engipro is an engineering consulting firm servicing non-government organisations, United Nations agencies, government and commercial sectors in the rebuilding of East Timor.As a Consulting Engineer, I worked on a portfolio of construction projects. Clients included United Nations Development Program , World Food Program and the Fred Hollows Foundation.

Porto Area, Portugal

Auditene is an engineering, procurement and contracts management firm with capabilities in the industrial, commercial and energy sector.Energy Efficiency Engineer (May 2006-Nov 2007)Site Engineer - Cogeneration Power Plant construction (Jun 2006 - Feb 2007)HVAC Project Designer (Jan 2006 - Dec 2006)Energy Efficiency Intern (Jan 2005 - May 2006)Starting as an intern, promoted quickly within the company as a result of commitment, work ethic and genuine interests in projects.