David Alvarez
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David Alvarez Email & Phone Number

Senior Regional Partner Solution Consultant at Zendesk
Location: Mexico City Metropolitan Area, Mexico, Mexico 7 work roles 1 school
1 work email found @nice.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@nice.com
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Current company
Role
Senior Regional Partner Solution Consultant
Location
Mexico City Metropolitan Area, Mexico, Mexico
Company size

Who is David Alvarez? Overview

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Quick answer

David Alvarez is listed as Senior Regional Partner Solution Consultant at Zendesk, a company with 7198 employees, based in Mexico City Metropolitan Area, Mexico, Mexico. AeroLeads shows a work email signal at nice.com and a matched LinkedIn profile for David Alvarez.

David Alvarez previously worked as Quality Assurance & Analytics Process Consultant at Aqm Consulting Mx and Founder & CEO at Davoshop Goalkeeper Garments.. David Alvarez holds Bachelor'S Degree, Computer/Information Technology Administration And Management from Universidad Tecmilenio.

Company email context

Email format at Zendesk

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{first}.{last}@nice.com
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Profile bio

About David Alvarez

I consider myself a seasoned CX and SaaS/CCaaS advisor with a strong technical background, focused on customer satisfaction, pre-sales presentations & POC's, and platform leveraging to achieve organizational overarching objectives.I transform quality assurance organizations and boost their key performance indicators – including customer satisfaction and Net Promoter Scores – through implementation of cutting-edge best practices and proven methodologies like Six Sigma and PROSCI Change Management, where I help them see improvement opportunities, polish processes and understanding how the available technology can be leveraged, thus providing roadmaps for KPI, training, adoption and ROI success. I consider myself to be a strategic solution finder, as I have developed great sensitivity to business needs and translating them to technical and operational solutions.I am known as a strong change management practitioner and have been told to possess the “didactic” gene, which allows me to learn new technologies and methodologies quickly and to provide training and knowledge transfer seamlessly.

Current workplace

David Alvarez's current company

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Zendesk
Zendesk
Senior Regional Partner Solution Consultant
Mexico City, CDMX, MX
Website
Employees
7198
AeroLeads page
7 roles

David Alvarez work experience

A career timeline built from the work history available for this profile.

Senior Regional Partner Solution Consultant

Mexico City, CDMX, MX

Quality Assurance & Analytics Process Consultant

Current
Aqm Consulting Mx

Remote

I am currently delivering focused consulting on Quality Management and Assurance to CCs and QA teams through process assessment and improvement, as well as providing Global Best Practices through their on site technology and assisting in Change Management and Governance implementation.I am also involved in content creation for Quality improvement (overall).

Jul 2024 - Present

Founder & Ceo

Current
Davoshop Goalkeeper Garments.

Mexico City, Mexico

Through my own company, DavoShop Goalkeeper Garments, I have established, coordinated and enhanced the allocation of Goalkeeper (Soccer) products through diferent retail and business partners. I'm also the regional brand manager and representative for Sells Goalkeeper Products (UK), and content creator for knowledge and informational purposes to the world.

May 2018 - Present

Principal Business Consultant - Value Realization Services

Mexico

Performing as Principal Business Consultant for the Value Realization Services & Customer Success in the Americas, providing Best Practices, ROI achievement and tailored paths for business metrics and processes, tracing the to-be state and laying out the required Change Management effort (through Before/After documentation, and ADKAR establishment) and.

Dec 2021 - Nov 2024

Senior Application And Learning Consultant

Mexico

I began as a Product Support Engineer and Implementations Architect, and then gravitated towards Application Training and Consulting duties for the Americas region, including the Caribbean and Latin America, developing solution maps, enablement learning walkthroughs and automation-based processes for my customers.Highly seasoned in delivering POCs, demos.

Sep 2010 - Dec 2021

Verint Applications Support Team Lead

Mexico City, Mexico

I performed as the lead for Verint-Witness solutions to deliver implementation designs and architecture, installation and configuration, and product support. I was in charge of the integration design and execution with various technologies such as Cisco, Avaya, Genesys and Centera and implemented L1-L4 projects of Full-time recorder (both TDM and IP.

Dec 2007 - Sep 2010

Information Technology Help Desk Coordinator

Mexico City, Mexico

Leading the Help Desk team for North America and Latin America, executing Tier 1 and Tier 2 support to final users. Also, in charge of various development projects including technology overhaul and displacements. Use and configuration of SAP, Lotus Notes, MS Office Suite, Citrix, Norton AV

Nov 2006 - Dec 2007
Team & coworkers

Colleagues at Zendesk

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1 education record

David Alvarez education

FAQ

Frequently asked questions about David Alvarez

Quick answers generated from the profile data available on this page.

What company does David Alvarez work for?

David Alvarez works for Zendesk.

What is David Alvarez's role at Zendesk?

David Alvarez is listed as Senior Regional Partner Solution Consultant at Zendesk.

What is David Alvarez's email address?

AeroLeads has found 1 work email signal at @nice.com for David Alvarez at Zendesk.

Where is David Alvarez based?

David Alvarez is based in Mexico City Metropolitan Area, Mexico, Mexico while working with Zendesk.

What companies has David Alvarez worked for?

David Alvarez has worked for Zendesk, Aqm Consulting Mx, Davoshop Goalkeeper Garments., Nice, and Verint.

Who are David Alvarez's colleagues at Zendesk?

David Alvarez's colleagues at Zendesk include Pawel Wolak, George Lee, Jessica Sole, Jasmine Reyes, and Marta Choczewska.

How can I contact David Alvarez?

You can use AeroLeads to view verified contact signals for David Alvarez at Zendesk, including work email, phone, and LinkedIn data when available.

What schools did David Alvarez attend?

David Alvarez holds Bachelor'S Degree, Computer/Information Technology Administration And Management from Universidad Tecmilenio.

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