Multi-unit manager for locations in Virginia and West Virginia, successfully launched 23 locations in the United States. Collaborate with client management teams to drive profit and sales performance. Develop onboarding and training processes for new hires, fostering a collaborative sales culture and mentorship for sustained success.● Achieved best-in-class ranking in customer retention by creating a robust retention process.● Increased district sales year-over-year from 2019 to present by fostering sales collaboration and mentorship.● District was number one in nation for US Cellular in 2021/ T-Mobile sales for 2021 and 2022 through targeted coaching and performance management.● Enhanced district profit and customer satisfaction by managing P&L and resolving commission discrepancies.● Promoted two store managers to district managers through proactive coaching and development.● Ranked top district for Q1 2020 by implementing strategic sales and operational improvements.● Finished 10th overall in 2023 by leading a high-performing team to achieve sales excellence.● Expanded market presence by launching 17 new locations through effective market analysis and planning.● 2022/2023 served as an Intern Sales Director for 60 locations in Midwest region while still overseeing day to day business of my district.

I directed sales operations for telecommunications equipment and plans, exceeding revenue and profit projections in the region. I established a culture of mentorship and training to enhance employee skills, collaborating with marketing teams to improve customer experience and manage store remodels for increased sales.• Increased annual revenue and profit projections by leading effective sales strategies and operations.• Achieved 33% increase in new sales in the first quarter by developing and executing strategic sales plans.• Enhanced customer experience and sales through successful collaboration with marketing teams.• Boosted overall sales by 75% through innovative social media marketing campaigns.• Increased profit by 33% in 2015 through effective sales and operational management.• Improved distribution growth by 15% in 2016 through targeted market expansion strategies.• Ranked on Platinum Status for customer service for 80% of the region through effective training and mentorship.

•I managed district operations for sales and customer service, establishing effective relationships with store managers. I also coordinated recruitment, training, and supervision of sales associates while overseeing inventory control and payroll for district personnel.• Ranked top-performing district sales manager for 2013-2014 through effective leadership and sales management.• Achieved highest training completion rate in 2014 through proactive training and development initiatives.• Led district in mobile broadband and home services sales through targeted sales strategies and customer service excellence

• Built region from ground up including opening of new doors and transitioning of acquisition locations.• Assist in the recruitment and hiring of district managers and store managers• Designed orientation, train programs and coaching documents that built a winning sales culture• Created quarterly business plans for sales projections, staffing, promotions, and budget that were presented to the owner.• Established a loaner phone and repair process for the company by building relationship with vendors to better service our customers• Collaborated with owner on new store locations, planogram design, and lease negotiations. • Forecasted sales trends to ensure product shipment were arriving on time from vendor and within budget for the region.• Collaborated with project manager to ensure remodels and store opening were completed on time and in budget.• Participated in Chamber of Commerce community events to build brand through community programs and network with business leaders