Primary owner of our top enterprise and elite national accounts within Yelp Restaurants. Driving customer advocacy, loyalty and on-going investment, ensuring the customer continues to derive value from Yelp Restaurant’s product solutions. Long-term strategic planning and engagement at the executive level.- Navigate, manage and grow relationships with enterprise level clients by building trusted advisor relationships with all clients to ensure successful utilization of the Yelp platform to drive success-Manage book of business including top enterprise clients to support day-to-day and provide analytical and insightful data and recommendations- Educate and train clients on how to best leverage the Yelp platform and prove ROI of investment in the software- Manage contract and renewal negotiations-Strategically work with internal and external teams to understand and meet business needs of enterprise clients-Support sales pilots and full product launches for partners over several months while optimizing expansion and renewal opportunities

-Strategically work with internal and external teams to understand and meet business needs of enterprise clients-Manage book of business including top enterprise clients to support day-to-day and provide analytical and insightful data and recommendations-Work internally among different departments to influence and implement product updates and feedback from top partners-Support sales pilots and full product launches for partners over several months while optimizing expansion and renewal opportunities

MomentFeed’s Mobile Customer Experience (MCX) management platform is modular software that empowers multi-location brands to influence consumers across the most-used mobile networks, apps and servicesMomentFeed’s mission is to empower multi-location businesses to continuously and predictably capture more sales through mobile.-Leading partnership strategies to achieve marketing initiatives across Social, Paid and SEO on all major networks: Facebook, Instagram, Google, Yelp and TripAdvisor.-Managing portfolio ($2.5M+ Annual Recurring Revenue) with a 90%+ retention rate and $500k+ yearly expansion for diverse set of industries; Retail, Restaurants, Finance and Fitness.-Executing strategic conversations with C-Level marketers to drive maximum impact on brand's digital footprint - presenting a story through data.- Navigate, manage and grow relationships with enterprise level clients by building trusted advisor relationships with all clients to ensure successful utilization of the platform to drive success-Driving product adoption hosting webinars and in-person events- Educate and train clients on how to best leverage the MomentFeed platform and prove ROI of investment in the software- Project management of training and rollout programs to thousands of users within an organization- Manage contract and renewal negotiations- Develop best practice and case study documentation- Attend conferences and local events on behalf of MomentFeed

MomentFeed is a location-based marketing platform that enables brands to engage with their customers across hundreds or thousands of locations. We do this by providing an integrated solution for managing Facebook, Foursquare, Google, Instagram, and Twitter at the local level on a global scale. Our customers see immediate and dramatic improvements in their social metrics that increase revenue and reduce customer acquisition costs.Responsibilties:• Manage partnerships with multiple enterprise level clients through scheduled check-ins and monthly reporting. • Educate clients on MomentFeed software, with a focus on platform capabilities that can help meet their individual business objectives through in person trainings and live Webinars. • Answer client questions in an insightful and informative way that helps marketers become smarter about our platform and excel at their jobs• Develop client relationships at the executive level to gather a deep knowledge of the account and business goals.• Create long term goals & strategize/advise clients on best practices to increase their marketing efforts and digital presence• Proving value to current client base to renew business & maximize account growth by playing an active role in identifying upsell/cross-sell opportunities • Assists in training of new MomentFeed Client Success Managers• Drive contract renewals by ensuring client satisfaction and success• Develop case studies illustrating successful client campaigns and product’s value• Oversee pilot tests of new MomentFeed technology with our brand partners• Study the latest trends in local social media and mobile marketing• Daily use of Salesforce, Excel, Keynote (or PowerPoint)

Managed the design, development, and implementation of ground up Project & Development Services on behalf of the client, using established processes, experience, and expertise.Responsibilities:-Successfully initiate, plan, execute and close all project deliverables as committed-Identify resources needed and assign individual responsibilities-Manage day-to-day operational aspects of a project and scope-Create and evaluate project reports and provide project status to internal and external clients-Supervise vendors to ensure satisfactory project completion-Coordinate project team meetings-Coordinate and track dependencies for the successful completion of the project-Facilitate dispute resolution

-Coordinated directly with Engineers and Planning Departments to draft and produce accurate and effective development plans-Reading blueprints and performing drafting -Examining and verifying field conditions and measurements-Organizing project and drawing files; maintaining master drawing files; updating building schematic drawings-Interpreting design criteria and transforming information into working drawings

-Conducted various types of surveying, including boundary, lot layout, utilities layout, topographic, etc., -Interpreting and verifying the accuracy of survey data.-Implementing plan sets for development layout from field to finishVerifying boundaries and borders of existing layouts