David Carlson
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David Carlson Email & Phone Number

Senior Service Delivery Manager - AV and Enterprise Networking at NETGEAR
Location: Cary, North Carolina, United States 9 work roles
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Current company
Role
Senior Service Delivery Manager - AV and Enterprise Networking
Location
Cary, North Carolina, United States
Company size

Who is David Carlson? Overview

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David Carlson is listed as Senior Service Delivery Manager - AV and Enterprise Networking at NETGEAR, a company with 904 employees, based in Cary, North Carolina, United States. AeroLeads shows a matched LinkedIn profile for David Carlson.

David Carlson previously worked as Director, Technical Support Engineering at Ruckus Networks and Director Service Delivery at Brocade.

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Email format at NETGEAR

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NETGEAR

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Profile bio

About David Carlson

Network professional since 1993. Experience includes network design, optimization and support. Core competencies are routing and switching with a focus on service providers and government customers as it pertains to mobility solutions.Specialties: MCSE, CCNA, CCNP and Former Army Signal Corp Officer

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David Carlson's current company

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NETGEAR
Netgear
Senior Service Delivery Manager - AV and Enterprise Networking
Cary, NC, US
Employees
904
AeroLeads page
9 roles · 29 years

David Carlson work experience

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Senior Service Delivery Manager - Av And Enterprise Networking

Cary, NC, US

Director, Technical Support Engineering

Current

Cary, North Carolina

I manage the Americas Bulldog Advanced Technical Support Team (BATS). This team provides Premium level support to Ruckus Enterprise and Service Provider customers. The Bulldog program focuses on proactive services including network design, and optimization. The team also performs reactive support and escalations. As an additional function of my role, I am.

May 2017 - Present

Director Service Delivery

Manage a team of Service Account Managers and Engineers delivering Premier Support Services to Brocade customers. Responsibilities include developing and delivering support strategies that increase customer satisfaction and success. Analyze and approve new Premier Support contracts in the West region.

Sep 2016 - May 2017

Senior Manager, Advanced Services

Raleigh-Durham, North Carolina Area

Manage a technical team of Resident Engineers and Service Managers here at Juniper Networks. This team provides advanced services and support to a nationwide mobile service provider.

Aug 2014 - Sep 2016

Resident Engineer

Network Engineer in Advanced Services Organizaion

Aug 2010 - Oct 2014

Software Devtest Engineer

Development Test Engineer in the Global Government Solutions Group responsible for testing RAR (radio aware routing) protocols and features within Cisco IOS.

Nov 2000 - Aug 2010

Network Consulting Engineer

Network Consulting Engineer in the Cisco Advanced Services group. Consulted subscription based customers on network design, optimization and support.

Nov 2002 - Jul 2008

Customer Support Engineer

Customer Support Engineer in the High Touch Technical Support group at Cisco Systems. In this position I was responsible for resolving reactive support issues for a very large internet service provider.

Nov 2000 - Nov 2002

Network Engineer

Responsible for Premier Support Delivery Western Region

1997 - 2000 ~3 yrs
Team & coworkers

Colleagues at NETGEAR

Other employees you can reach at ruckuswireless.com. View company contacts for 904 employees →

FAQ

Frequently asked questions about David Carlson

Quick answers generated from the profile data available on this page.

What company does David Carlson work for?

David Carlson works for NETGEAR.

What is David Carlson's role at NETGEAR?

David Carlson is listed as Senior Service Delivery Manager - AV and Enterprise Networking at NETGEAR.

Where is David Carlson based?

David Carlson is based in Cary, North Carolina, United States while working with NETGEAR.

What companies has David Carlson worked for?

David Carlson has worked for Netgear, Ruckus Networks, Brocade, Juniper Networks, and Cisco Systems.

Who are David Carlson's colleagues at NETGEAR?

David Carlson's colleagues at NETGEAR include Vinitha Venkatesh, Senthilpandi Alagumalai, Juquan Norman, Deekshith Rao, and James Palmer.

How can I contact David Carlson?

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