* Provide management and leadership for the Quality Assurance and Help Desk Teams.* Coordinate with the Technical Development Manager to manage release cycles, testing, and coordinating releases/patches with customers. * Oversee and coordinate the team responsible for the installation of software systems.* Promote a collaborative work environment for the team.* Provide guidance, decisions, and leadership on team projects and goals.* Conduct semi-annual and annual reviews for the team.* Establish and maintain relationships with customers and upper management to meet customer’s needs.* Review and monitor code changes, documentation changes, and testing procedures.* Serve as a project leader for moderate and large projects.* Oversee research and implementation of procedures, software, or other methodologies to improve team productivity.* Evaluate, recommend and introduce new technologies in support of company products and scenarios.* Oversee complex release testing and provide support for assigned projects.* Participate in design meetings and consult with other staff to evaluate the design and development of software requirements of the overall system.* Analyze and research software requirements to determine the feasibility of design and requirements within time and cost constraints.* Write and review necessary documentation for software projects.* Responsible for development optimization techniques to deliver the best user experiences in the most technically efficient manner.

* Serve as a project leader for moderate and large projects.* Responsible for managing PCR-360 Incidents and ensuring customer needs are promptly addressed.* Design and program enterprise software solutions.* Provide management and leadership to the Web team and work collaboratively with staff.* Establish and maintain relationships with upper management to meet customer’s needs.* Analyze and research software requirements to determine the feasibility of design and requirements within time and cost constraints.* Participate in design meetings and consult with other staff to evaluate the design and development of software requirements of the overall system.* Coordinate and perform complex release testing and support for assigned projects.* Provide advanced troubleshooting skills to resolve technical problems.* Coordinate the installation of software systems.* Write necessary documentation for software projects.* Responsible for development optimization techniques to deliver the best user experiences in the most technically efficient manner.* Evaluate, recommend and introduce new technologies in support of company products and scenarios.

I was in charge of maintaining the computer systems and I also worked in the office doing billing, payroll and insurance claims. When needed I assisted in with patients and x-rays.

I worked as an intern writing a program in C to analyze data for a radiation detection system.