• Manage and coordinate M&A cross-functional multi-million IT integration projects and budgets according to objectives, integration plan, compliance, and strategic priorities accomplishing company-wide strategic goal of $8M inorganic growth • Plan and manage team Jira features, backlog, risks, stories, and team dependencies for Program Increment to improve team velocity. Partner and influence Capability Owners, Product Owners/Product Managers, Scrum Masters, IT engineering teams, and vendors to deliver most valuable priorities • Create Capability team IT Quarterly Program Reviews, including roadmap, team health metrics, plans to address technical debt, operational process improvements, and to achieve targeted team maturity levels • Run IT Virtual Global Kanban team of 6 PMs removing blockers/challenges, owning metrics, identifying risks, and issues that may impact capability team or global capability teams, and assisting Product Owner with key features user stories and requirements to deliver 25+ engagements yearly • Present go-live changes RFC (Request for Change) in IT CAB meetings to get technical review and approvals Azure and infrastructure projects

• Manage LATAM SharePoint Program, consultants, statement of work, candidate selection and onboarding to deliver business process improvement automations for Marketing, Sales Operations, Materials Management, and Leadership to meet key business objectives • Drove requirements gathering, communications and rollout process with internal customers and IT capability teams for successful implementation of: LAR SAP, Mexico e-invoicing version 3.3, and B2B EDI transactions for 15 channel distributors resulting in on-time government compliance, policies compliance, productivity increase, customer satisfaction and partner experience • Lead Regional IT Teams globally in the adoption of Scrum and SAFe agile framework as part of IT Agile Transformation Team

Roles: Business Systems Analyst and IT Project ManagerKey Responsibilities:• Performed project assessment based upon definitions and meetings with sponsors, SMEs, IT Managers • Generated project initiation, planning, and closing phase deliverables. Assist Development Team developing system design documentation - Created Project Charters, define and present project scope, constraints, and integration opportunities for validation and sign off with Business and IT stakeholders - Designed and write SRS, Wireframes, Context Diagram, and Data Dictionary initial definition following IT PMO Formats, IT, and Brand and Communication standards• Responsible of requirements elicitation- Discovered and document business processes involved in the project to support requirements definition• Coordinated activities since project inception through completion- Led project status meetings with vendors, business units, and IT teams until product release- Engaged IT stakeholders as the project lifecycle continues- Managed and track required activities, target dates, and responsible party.- Determined required activities throughout every SDLC phase for new projects- Assisted on system design discussions and definitions- Liaised among different areas and stakeholders to achieve activities needed in every phase of the project. - Generated weekly project reports for SVP, internal IT Directors and project Sponsor.

• Planned and led requirements gathering, project charters, define and present project scope, constraints, and integration opportunities for validation and sign off with Business and IT stakeholders. • Discover and document business processes involved in the project to support requirements definition • Led business process mapping (AS IS – TO BE), design/wireframing, system requirement document (functional requirements), solution design technical review, test documentation/execution, issue identification and resolution, meetings, deliverables, training and communications to deliver in-house developed applications and acquired SaaS applications.

•Drove conception and design, gathered, translated, developed, and managed business requirements internally and with consulting companies for SharePoint Intranet site (workflows, business process, diagrams) using the waterfall methodology approach.•Liaised between business areas and IT Operations-Project area to transfer ownership systems such as ClearQuest, Business Objects, SharePoint, and SalesForce CRM.•Managed Enterprise Website project (Intranet and Extranet) for Central America, Colombia and Ecuador in SharePoint 2010. •Led weekly project update meetings with internal IT groups and vendors during project execution and control phases. •Designed, published and communicated monthly performance indicators for IT-Projects areas and sub units based on project defects support management tools. •Determined customer needs, issues report automation, and verified all functional tests for incident module in Implementation of HP Service Management’ project that functions as a support tool. -Participated on requirements elicitation, analysis and final specification following company’s SDLC methodology and formal documents.-Generated documentation for Rational ClearQuest incident and defect tracking process.-Suggested process improvements, new metrics and reconcile adjustments with business units.•Led entity mapping and data migration project from company’s legacy systems to Salesforce CRM•Facilitated implementation of the current innovation model in LATAM. Planned analyzed, designed and implemented base model and prototype in SharePoint Server 2007.• Designed custom SQL queries and procedures to fix corrupted data and generate custom reports in and out of Business Objects’ scope. • Acted as subject matter expert in SharePoint and the commercial process.

• Translated user stories from financial clients and processes into technical requirements for in-house developed biometrical solutions• Wrote Software Quality Assurance and technical user documentation for projects. • Led installation and training phase of customers’ biometric software projects made by MCS Tech S.A.

Created WEB pages for testing of WAP (WML) solutions under the database engine Unify DataServer in Windows/Linux for customer service department of Gas Company.