David Gregory Email & Phone Number

United States

Orem, Utah

Administrator over KACE SMA & SDA appliances and Office 365. Build Windows 10 images with the SDA appliance and Manage users and ticketing system in the SMA. IT purchasing manager - Order computers and IT supplies weekly for the company. Create knowledge-based articles for troubleshooting IT and networking issues.

Lehi, Ut

Responsible for the upkeep, configuration, and reliable operation of computer systems and software. Administrator for Google, Okta, and Office 365 for employee configuration and software.

Lehi, Ut

Computer and workstation deployments and asset management of hardware. For new hires and promoted employees, Ready computers and the hardware they need at their new workstations or office so they have the appropriate hardware and software to do their job. I also keep track of inventory of all hardware, including: desktops, laptops, monitors, docking stations and so on through Service Now so we have an accurate inventory and know where company hardware is located. Lastly, I continue to troubleshoot general issues that desktop support deals with and help users resolve their computer related issues.

Lehi, Ut

The IT Service Desk is the central point of contact for all IT related incidents and service requests. My role as a Desktop Support Technician is to provide support for all staff at Vivint Solar. The Desktop Support Technician is responsible for resolving all incidents and requests as well as meeting customer satisfaction and continuous service demands. IT Support staff work in a dynamic, fast-paced environment which provides services over the phone, through e-mail, phone, in person (for walk-in customers) and self-service through a ticket system.

Draper, Ut

Working in a highly dynamic work environment has given me the expertise required to handle difficult customers and/or employees with professionalism and dexterity. At the Progressive Call Center, I am responsible for providing Tier one technical support to employees by responding to tickets generated in response to technical problems pertaining to their email addresses, hardware, software programs, phone systems, and peripherals.

Bachelor Of Science - Bs, Information Technology

Network Administration and Security

Associate Of Science - As, Information Technology

High School Diploma, High School/Secondary Diplomas And Certificates