- Provides technical direction for the development, design, and systems integration for internal business systems from definition phase through implementation.- Review work of development team from solution proposals to completed deliverables.- Easily recognizes system deficiencies and implements effective solutions.- Creates and executes development plans and revises as appropriate to meet changing needs and requirements.- Owns the development lifecycle and is responsible for managing technical risks throughout the project.- Performs code reviews and mentors junior developers.- Manages technical resources within budget and project schedule.- Manage the release schedule for multiple applications, balancing business needs, code integrity, user requests and deployment timelines.

- Led creation of merchandising application providing Web-based product pricing and fulfillment system through all phases from gathering requirements to training.- Guided design and implementation of Fulfillment Allocation System to manage shipping schedule; provided easy creation and maintenance of shipping plans via customizable rules engine.- Developed front-end and worked intermittently with back-end services for Web-based solution to manage customers, recipients, order entry and history, billing history, receipts, and reclamations.- Optimized secure credit card pay/maintenance by delivering support of interface between company system and third-party vendor, overseeing billing application, and providing customized solutions for special needs.- Orchestrated smooth Oracle EBS integration with Legacy systems; customers, orders, logistics, and financial data.- Devised queuing system for data events to batch and integrate corporate system data into Oracle EBS, including interface to monitor and retrigger events.- Secured legacy system updates while ensuring data integrity by designing and implementing scheduled integration sync to pull SKU information from EBS to corporate legacy system.- Eliminated costs by providing no-cost Shibboleth SAML2 solution for pilot project on tight schedule, delivering high level of security verification and advanced set of dispatch logic.- Ensured secure system connection by creating and employing customized security layer between SAML Shibboleth endpoints and internal systems.- Oversaw requirements, design, implementation, testing, deployment, and maintenance for Remedy custom identity management with ticketing, order entry, fulfillment, and transaction notifications.- Saved costs by playing key role in replacing cost-prohibitive Remedy application; ensured support of existing functionality in new application, and mentored peers.

Led various projects and systems for high-profile clients, including:- The White House: Set up McAfee Enterprise Security.- United States Office of Personnel Management (US-OPM): Installed and customized Remedy CRM.- Gateway Computers: Performed custom Vantive CRM implementation.- Conectiv (Power Utility): Managed custom finance application and CRM updates.- Vantive Corporate: Ported Vantive CRM Web to support Sybase, including authoring installation documentation and creating master install disc.- Vantive Consulting: Moved from front line engineer to lead position and consistently increasing roles of responsibility; selected to serve in roles of lead designer and orchestrate project management tasks.- Vantive Consulting: Designed and implemented inventory module for CVS Pharmacy Vantive customization with mobile dispatch and ticketing system for regional workers repairing cash registers and on-site equipment.

- Technology consulting firm targeted to the CRM / Sales space supporting such solutions and modifications as Vantive, Tivoli, PeopleSoft, Oracle, and Microsoft- Orchestrated LAN/WAN, server, and 300+ user desktop/laptop installation and maintenance, performed hardware and software support, and managed Oracle Database and MS SQL Server.- Customized office management and out-of-the box ticket-tracking software to support SUBPAC military office; boosted performance and relevancy of tracking by improving data storage, display, and maintenance.- Recognized by management, peers, and clients for hard work, dedication, and customer focus, delving to discover unarticulated client needs.

172nd Airborne Division, Ft. Greely, AK