David Jackson Email & Phone Number

Herndon, Va

- Provides technical direction for the development, design, and systems integration for internal business systems from definition phase through implementation.- Review work of development team from solution proposals to completed deliverables.- Easily recognizes system deficiencies and implements effective solutions.- Creates and executes development plans and revises as appropriate to meet changing needs and requirements.- Owns the development lifecycle and is responsible for managing technical risks throughout the project.- Performs code reviews and mentors junior developers.- Manages technical resources within budget and project schedule.- Manage the release schedule for multiple applications, balancing business needs, code integrity, user requests and deployment timelines.

Herndon, Va

- Led creation of merchandising application providing Web-based product pricing and fulfillment system through all phases from gathering requirements to training.- Guided design and implementation of Fulfillment Allocation System to manage shipping schedule; provided easy creation and maintenance of shipping plans via customizable rules engine.- Developed front-end and worked intermittently with back-end services for Web-based solution to manage customers, recipients, order entry and history, billing history, receipts, and reclamations.- Optimized secure credit card pay/maintenance by delivering support of interface between company system and third-party vendor, overseeing billing application, and providing customized solutions for special needs.- Orchestrated smooth Oracle EBS integration with Legacy systems; customers, orders, logistics, and financial data.- Devised queuing system for data events to batch and integrate corporate system data into Oracle EBS, including interface to monitor and retrigger events.- Secured legacy system updates while ensuring data integrity by designing and implementing scheduled integration sync to pull SKU information from EBS to corporate legacy system.- Eliminated costs by providing no-cost Shibboleth SAML2 solution for pilot project on tight schedule, delivering high level of security verification and advanced set of dispatch logic.- Ensured secure system connection by creating and employing customized security layer between SAML Shibboleth endpoints and internal systems.- Oversaw requirements, design, implementation, testing, deployment, and maintenance for Remedy custom identity management with ticketing, order entry, fulfillment, and transaction notifications.- Saved costs by playing key role in replacing cost-prohibitive Remedy application; ensured support of existing functionality in new application, and mentored peers.

Sterling, Va

Led various projects and systems for high-profile clients, including:- The White House: Set up McAfee Enterprise Security.- United States Office of Personnel Management (US-OPM): Installed and customized Remedy CRM.- Gateway Computers: Performed custom Vantive CRM implementation.- Conectiv (Power Utility): Managed custom finance application and CRM updates.- Vantive Corporate: Ported Vantive CRM Web to support Sybase, including authoring installation documentation and creating master install disc.- Vantive Consulting: Moved from front line engineer to lead position and consistently increasing roles of responsibility; selected to serve in roles of lead designer and orchestrate project management tasks.- Vantive Consulting: Designed and implemented inventory module for CVS Pharmacy Vantive customization with mobile dispatch and ticketing system for regional workers repairing cash registers and on-site equipment.

Chantilly, Va

- Technology consulting firm targeted to the CRM / Sales space supporting such solutions and modifications as Vantive, Tivoli, PeopleSoft, Oracle, and Microsoft- Orchestrated LAN/WAN, server, and 300+ user desktop/laptop installation and maintenance, performed hardware and software support, and managed Oracle Database and MS SQL Server.- Customized office management and out-of-the box ticket-tracking software to support SUBPAC military office; boosted performance and relevancy of tracking by improving data storage, display, and maintenance.- Recognized by management, peers, and clients for hard work, dedication, and customer focus, delving to discover unarticulated client needs.

Ft. Greely, Ak And Ft. Eusis, Va

172nd Airborne Division, Ft. Greely, AK