David Johns

David Johns Email and Phone Number

Head of New Business Implementation (AU) at Computershare @ Computershare Australia
David Johns's Location
Greater Melbourne Area, Australia
David Johns's Contact Details

David Johns work email

David Johns personal email

n/a
About David Johns

David Johns is a Head of New Business Implementation (AU) at Computershare at Computershare Australia. He possess expertise in financial services, management, people development, coaching staff, relationship management and 5 more skills.

David Johns's Current Company Details
Computershare Australia

Computershare Australia

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Head of New Business Implementation (AU) at Computershare
Website:
computershare.com.au
Employees:
311
David Johns Work Experience Details
  • Computershare Australia
    Head Of New Business Implementation (Au)
    Computershare Australia Feb 2022 - Present
    Melbourne, Victoria, Australia
    View
  • Computershare
    Head Of Business Consulting (Au)
    Computershare Jul 2020 - Apr 2022
    Melbourne, Victoria, Australia
    View
  • Computershare Uk
    Business Consultant
    Computershare Uk May 2019 - Jul 2020
    Bristol, United Kingdom
    Consulting role in key technology upgrade. Key responsibilities include determining client requirements for upgrade system configuration, presenting to clients on benefits and relevant process changes, and contributing to strategic initiatives within the program.
    View
  • Computershare
    Client Service Manager
    Computershare Feb 2014 - May 2019
    Melbourne
    Responsible for leading teams on major client accounts, ensuring the successful delivery of operational tasks and projects, building and maintaining strong client relationships, leading and supporting business change/improvement initiatives, developing solutions to complex client requirements and promoting staff development.
    View
  • Computershare
    Senior Client Service Associate
    Computershare Feb 2011 - Feb 2014
    The lead or key Service Delivery support role in major deliverables (e.g. employee plan lifecycle events, tax & dividend statement production) in the employee share plan administration for tier 1 clients. First point of contact for inbound client queries as an SME, main support for the Client Service Manager, coach and escalation point for Client Service Associates and administrators.
    View
  • Computershare
    Client Service Associate
    Computershare Oct 2009 - Feb 2011
    Provided high-level customer service directly to clients and their plan participants through client reporting, responding to participant queries and supporting the Senior Client Service Associate and Client Service Manager on major projects.
    View
  • Computershare
    Team Coach
    Computershare Dec 2008 - Oct 2009
    Responsible for on the job coaching of contact centre staff, handling escalated queries and ensuring a high level of customer service is achieved through call monitoring. Also acted as a team leader of temporary staff for short-term campaigns.
    View

David Johns Skills

Financial Services Management People Development Coaching Staff Relationship Management Customer Service Client Relations Skills Leadership Call Centers Stakeholder Management

David Johns Education Details

Frequently Asked Questions about David Johns

What company does David Johns work for?

David Johns works for Computershare Australia

What is David Johns's role at the current company?

David Johns's current role is Head of New Business Implementation (AU) at Computershare.

What is David Johns's email address?

David Johns's email address is da****@****are.com

What schools did David Johns attend?

David Johns attended Haileybury College, Australian Institute Of Management.

What are some of David Johns's interests?

David Johns has interest in Travelling, Music, Financial Markets, Sport.

What skills is David Johns known for?

David Johns has skills like Financial Services, Management, People Development, Coaching Staff, Relationship Management, Customer Service, Client Relations Skills, Leadership, Call Centers, Stakeholder Management.

Who are David Johns's colleagues?

David Johns's colleagues are Baljeet Tokhi, Olivia Danks, Etsukou L., Abdul Alharbi, Oliver Gollan, Alex Tadros, Bríd Farrell.

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