David Jungers Email & Phone Number

Minneapolis, Minnesota, United States

Saint Paul, Minnesota

• Led strategic planning to increase public awareness through enhanced branding of The Arc Minnesota’s mission, vision, and competitive advantage
• Developed and managed the brand platform for The Arc Minnesota and its Value Village Thrift Stores & Donation Centers
• Created and launched branding strategies for new programs and services, aligned with The Arc’s goals
• Developed key messages and positioning for The Arc Minnesota’s programs, thrift businesses, fundraising, and other initiatives
• Served as spokesperson and provided media training for staff, ensuring consistent messagingCollaborated with leadership, committees, and volunteers to launch community engagement campaigns for The Arc’s mission
• Oversaw messaging for newsletters, reports, brochures, and other communications, managing external designers and pro-bono printing resources

Eden Prairie, Minnesota

• Led CX department's Diversity & Inclusion team
• Managed ingestion and maintenance of social data across multiple social listening tools
• Supported day-to-day operations of social analytics capabilities
• Analyzed data to identify trends, validate hypotheses, and recommend further investigation
• Conducted deep dive analyses for internal business units
• Developed value-added reports for operations leaders and product owners, presented to executive leadership

Greater Minneapolis-St. Paul Area

• Developed and executed strategies for Sprinklr to create impact in social issues important to their employees through the Sprinklr Cares program, including Education, Disaster Relief, LGBTQ Support & Resources
• Identified, cultivated and grew partnerships with six active Sprinklr Cares partners: The Center, Lumind, Circle of Health International, Marketing Edge, Build On and Invisible Children
• For each partner I provided strategic consultation, platform training and helped determine key business objects that could be achieved as a result of their participation in the Sprinklr Cares program
• Created processes and strategy for Sprinklr’s Diversity & Inclusion program with the goal of increasing senior leadership roles occupied by women
• Lead Sprinkr Cares project teams of employees from multiple departments to complete marketing, outreach and partnership initiatives
• Built an outreach and growth program for Sprinklr Cares to attract additional NPOs, vet potential partners and manage the onboarding of new program participants

Minneapolis, Minnesota

• Acts as a key member of account teams with sales and other internal stakeholders for our enterprise and mid-market customers
• Understand and solve business objectives for key stakeholders
• Attend client meetings to conduct in depth discovery on the customer’s current and future states and positive business outcomes
• Create compelling presentations and collateral that demonstrate our solutions and the value proposition they provide against a customer’s required capabilities
• Delivers interactive presentations to prospective clients with the intent of solving their unique business objectives
• Partner with clients and prospective clients to educate on the business value that Sprinklr can provide

Greater Minneapolis-St. Paul Area

Helping create Social and Digital goodness for clients.

Bloomington, Minnesota

• Developed and executed social media campaigns and strategies
• Coordinated overall strategy and direction for social media
• Utilized metrics and analytics to monitor traffic and trends
• Created content and content strategy for all Mall of America social media channels
• Acted as an intermediary between PR/Marketing agencies and Mall of America
• Integrated digital marketing communication strategies across social media platforms

Richfield, MN

• Created brand enriching content for the Best Buy Forum
• Listened to the voice of the customer and responded with personalized conversations on Facebook, Twitter and the Best Buy Forum
• Reduced customer pain points through trend recognition and cross channel partnerships
• Presented analytical information to members of the Reward Zone team relating to customer insights seen within Best Buy social media channels

• Provided physical and verbal support to contractors installing underground ductwork systems.
• Managed booths and trade promotion/B2B events, at various HVAC trade show exhibits.
• Creative consulting roles in marketing projects for CDC's AKDuct and QADuct product lines.