David Kaplan Email & Phone Number

Denver, CO, US

Greater Denver Area

Warranty Parts Support Specialist

Winter Park, CO

Part time weekend ski. and bike coach for Winter Park Competition Department, Development children’s ski program. Helping skiers develop confidence and learning skills that they can use for the rest of their lives. Preparing them to move into advanced programs to continue in either Alpine Race, Freestyle or All Terrain.

Littleton, CO

Process orders, order entry in MAS 200 system and SPS Commerce for EDI. Enter and pull sample orders, Email communication with brokers for order status and tracking information. Research shortage / damaged shipments and provide supporting documents for disposition.Company closed Colorado office June 2015 for relocation to Wisconsin. I received praise for.

Broomfield/Lakewood, Colorado

Receive and process phone and e-mail requests for technical support, parts, RMAs, and new sales related to systems. When technical support is requested, I define, diagnose, and resolve the issue rapidly and completely. Provide sales support including verifying pricing and marketing program for order entry in Syspro ERP, providing a confirmation, and.

Wheat Ridge, CO

Received orders e-mail, fax, phone and walk-ins. Processed existing items and fulfilled orders. For first time items, gathered art work, dimensions, application of product, estimated price of product and services, provided quote sheets to current and new customers. Communicated with Prepress and Production departments concerning art work, design, layout.

Highlands Ranch, CO

Daily Communication with customers for purchase orders, ship dates, availability of products for Huffy Bikes. Internal communication with sales managers and customer service representatives to confirm orders, availability and ship dates.

Golden, CO

Managed national account orders by tracking on a daily basis to insure that factory production and delivery stayed on schedule for on-time delivery to customers. Communicated with buyers via e-mail and phone for issues from price and terms to possible shipping extension. Worked with Finance on charge back issues from vendors, issued credit memos, ordered.

Denver, CO

Obtained contracts for Web design and development of corporate web sites. Worked with owners and creative departments to design and develop web pages.

Louisville, CO

Processed orders, communicated with customers, scheduled and planned with sourcing department, provided customs documents to factories in Korea and China.

Denver, CO

Managed Key Accounts, received and entered orders, verified pricing and terms. Worked with sales reps, called on house accounts to sell and recommend products, attended trade shows to show and sell products. Special projects included set up and display of sunglasses for 200-store chain, as well as design and set up of a sunglass concept store in Aspen, CO.

Greater Denver Area

1991-1992 Distribution Specialist Obermeyer Apparel. 1989-1991 Distribution Manager, Ski Boot Division. 1987-1989 Assistant to the Distribution Manager Ski Boot Division. 1984-1986 Service Manager for Ski Boot Division.

Diploma, Computer Science

Activities and Societies: Web, and Internet developmentNight School Progam in Business related classes for Accounting, Business English.

Diploma, Assistant Accounting

Night School Progam in Business related classes for Accounting, Business English, Typing, Ten Key, intro to Business Law.

Course Work Toward Bachelors Degree In Business Administration

Activities and Societies: Ski Team Member, competing in National College Ski Association, Rocky Mountian Division