With over 13 years of experience in logistics and supply chain management, I am a Customer Service Representative who delivers excellent service to our clients. As a veteran who served as a Sergeant in the US Army, I have a strong work ethic, attention to detail, and communication skills that enable me to handle complex and challenging situations.As a Customer Service Representative, I leverage my expertise in logistics readiness programs, process improvement, and cost reduction to streamline operations and increase customer satisfaction. I also work with a team of 7-9, who I support with my leadership and collaboration skills. I am passionate about using my skills and knowledge to contribute to the growth and success of my company and its customers.