David Meredith Email and Phone Number
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20 years experience with ICT/ Telco companies focused in Services Management / Project Management and Technical Delivery Management. Specialities: Building high performing teams,, Execution, Client Scope Negotiation, Bid Management, Financial Forecasting.Enjoy working in a transparent and adaptive manner which are 2 of the core pillars of Agile/Scrum methodsAGSVA Security Clearance current
Dell Technologies
View- Website:
- delltechnologies.com
- Employees:
- 270292
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Senior Service Delivery ManagerDell Technologies Jun 2021 - PresentBrisbane, Queensland, AustraliaLocal Services Owner for Compute / Storage / Backup / Data Centre / Network & Staff Augmentation for a Global account
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Project Manager / Scrum MasterInteractive Nov 2018 - Jan 2020Brisbane, AustraliaScrum Master/PM for a company-wide Automation project to support the existing managed services business - backlog items covered a diverse range of 74 initiatives to improve existing project & operated process. Used a mix of KRYON robotics process automation / MS Azure Automation Hybrid RunBook Workers / API development and Powershell scripting for the solutions.Team consisted on 8 dedicated Dev/Ops members and 1 Scrum Master working with 2 ( very aligned) Product Owners.My efforts where spread across below functional tasks:Develop out User storiesSprint planningCoaching agile practicesRemoving impedimentsRetrospective meetingsTeam buildingBurndown chartsCommunicationDocumentationRequirement gathering / facilitating workshops for the team -
Client Services DirectorFujitsu Australia Limited Jan 2016 - Nov 2018Brisbane, AustraliaOngoing Service management responsibility for full service ICT Contract( end user services / data centre / network/security/service desk/ 200+ applications) with value of over $6.5M per annum.Contract had over 40 FTE equivalent resources based onshore and offshore.Successfully managed the contact out of a negative phase ( constant Senior management escalations and unknown/unreliable financial performance) to a positive phase with :* client extending contract duration* customer satisfaction levels improved* expanded contract scope* stable SLA performance & margin stabilization -
Qld State Technical Services ManagerOptus Apr 2013 - Dec 2015Brisbane Area, AustraliaAccountability for the technical relationship for largest Optus Business Managed Customers in QLD & NT managing 10 x TSM ( Technical Services Managers) and also 3 x Operational Architects embedded within Strategic accounts to strength engagement.Work with Sales & Architect teams on new business opportunities to design & cost up the managed services component.KPI's where based around improved manged services margins / continual improvement initiatives executed / improved depth of engagement and lines of services used. -
Engineering ManagerAlphawest Oct 2008 - Mar 2013Brisbane, AustraliaRole Descriptions: Responsible for leading QLD Professional services resources ( ICT Engineers & PM's) & contributing to the Optus State plan in the ICT market. Supply all services scope estimates, people management of the engineering & project management resources to manage against utilization and operation processes, forecasting of services and monthly financial reporting.Achievements / Responsibility: Improved financial performance of the group - went from a Services loss in the first year of role to consistent profitable growth, exceeded all financial metrics in following 5 years. Large contribution to the sharing of resources across states to increase utilization and reduce 3rd party engagements - drive company efficiency.Owned the delivery input for substantial new service offering that drove recurring services revenue and productized our offerings to increase margins. Participated in Process improvements (MAC process / 3rd Party engagement) and undertook Internal Auditor training - had embraced company processes to increase compliance and company work efficiency across team. -
Project ManagerAlphawest Jan 2005 - Sep 2008Sydney, AustraliaProject Descriptions:Delivered & Transitioned to managed services multiple large Data/Voice projects, Cisco Ip Tel & Contact Centre projects, TRIM document management and SAN storage projects. Responsibilities: Involved in all aspects of Project Management in projects ranging from $120,000 to $5 Million often lead the company metrics around Project margin achievement & billable utilization of resources.
David Meredith Skills
David Meredith Education Details
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Computer/Information Technology Administration And Management -
The Southport SchoolHigh School
Frequently Asked Questions about David Meredith
What company does David Meredith work for?
David Meredith works for Dell Technologies
What is David Meredith's role at the current company?
David Meredith's current role is Senior Manager, Service Delivery.
What is David Meredith's email address?
David Meredith's email address is da****@****.com.au
What is David Meredith's direct phone number?
David Meredith's direct phone number is +614191*****
What schools did David Meredith attend?
David Meredith attended Bond University, The Southport School.
What are some of David Meredith's interests?
David Meredith has interest in Civil Rights And Social Action, Animal Welfare, Children.
What skills is David Meredith known for?
David Meredith has skills like Project Portfolio Management, Financial Management, Service Delivery, People Management, Data Center, Cisco, Managed Services, Ip, Cisco Technologies, Managerial Finance, Bid Preparation, Management.
Who are David Meredith's colleagues?
David Meredith's colleagues are Stacey Kang, Nitin Mathew, Lynn Luo, John Jones, Krish Jayasekhar, Vikas Sagar, Joshua Echeverria.
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1worleyparsons.com -
1swiftlawyers.co.uk2 +614216XXXXX
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David Meredith
Senior Business Analyst/Consultant At State Revenue Office VictoriaGreater Melbourne Area3au1.ibm.com, practicus.com, sro.vic.gov.au2 +614170XXXXX
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1coalservices.com.au
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