David Olson Email & Phone Number

South Jordan, Utah, United States

Pewaukee, Wisconsin, United States

Greater Salt Lake City Area

Greater Salt Lake City Area

Generate and drive results to ensure that the store achieves maximum productivity goals through functional leadership, effective communication, presentation excellence and operational perfection. Company expectations achieved through motivating teams and developing direct reports with upper and lower management while promoting a positive work environment in the store.• Demonstrate sales leadership by consistently modeling the actions and behaviors expected of a customer-focused brand.• Monitor the forecasted and projected sales to make payroll daily as well as weekly.• Complete tasks provided by general office in an efficient and timely manner.• Attend weekly meetings to gather information on latest business trends.• Manage a department that grosses 7 million annually.• Communicate to a team of 27 to meet the company standards required on a daily basis.o Monitor employees work habits and make sure tasks are completed in a timely fashion.o Write reports of employee behavior and customer complaints.o Keep work area clean and organized.• Provide accurate inventories on over half-a-million items for the purpose of verifying stock and identifying losses.• Create and monitor a schedule for a team of 27 while keeping payroll and high customer traffic hours in mind.• Meet sales goals on a daily basis by providing alternative solutions and successful outcomes to any issues as they arise.• Consistently deliver an engaging and positive customer service environment.

Greater Milwaukee Area

Delegate tasks throughout team to ensure all operations and corresponding paperwork are correctly handled. Responsible for responding to customer inquiries and complaints in the absence of upper management. Balanced drawers and accounts at the end of each shift and reported to middle or upper management with any ongoing issues or problems.• Estimate food consumption, prepare paperwork for supply orders and inventory fresh food and beverages.• Lead a team of 12 individuals to accomplish tasks including:o Preparing food, custard and beverage items available on the menu per the requirements of the company.o Direct cleaning of kitchen and dining areas to maintain sanitation standards and keep appropriate records.o Monitor actions to ensure health and safety standards are obeyed.• Total receipts and balance against sales and deposit receipts.• Responsible for effectively training all new hires and ensuring proper consistency in all aspects of the company.• Communicate effectively with customers, management and other staff to create a successful guest experience.