David Orme Email & Phone Number

Chapel Hill, North Carolina, United States

Responsible for the creation of Cox’s Enterprise-wide Supplier Program strategy and leading a team of subject matter experts in the areas of Supplier Risk, Supplier Diversity, Contingent Workforce Program Management (Managed Service Provider and Vendor Management System), and Contract Life-Cycle Management.• Lead the development and management of an Enterprise-wide Supplier Program strategy• Manage a centralized Enterprise Supplier Programs team, creating a cohesive experience for leaders across the Cox Family of companies• Partner with Supply Chain, Compliance, ID&E, Security, HR, and Business Leaders to understand and enable team’s Supplier Diversity, Supplier Risk, Contingent Workforce, and Contract Management goals and initiatives• Evaluate current Enterprise Supplier Program processes and tools, and lead changes or enhancements to existing Supplier Program processes/procedures/tools to improve Supplier Program management and enhance customer experience• Advise senior sourcing and business functional executives on market intelligence, program analytics and business process initiatives in conjunction with boundary partners and stakeholders• Define and lead third party labor cost savings initiatives to support Cox business goals• Establish Enterprise-wide and Supply Chain specific goals for Supplier Diversity and Contingent Workforce Management • Incorporate contingent workforce, supplier diversity and supplier risk initiatives of the Enterprise and Divisions into shared services practices and sourcing strategies• Remain current with leading practices and industry standards around Supplier Diversity, Supplier Risk, Contingent Workforce Management, and Contract Management, consulting with, and advising, both internal and external executives and business leaders on trends and practices

Atlanta, Georgia, United States

• Led a $1.4B Managed Services/Vendor Management System program.• Included management and oversight for the adoption, user experience, service levels and optimization by all Cox divisions of the contingent workforce management solution and Managed Services partner. • Created policies, processes and a framework for the effective management of contingent workers• Partnered closely with adjacent corporate leaders in Legal, Human Resources, Technology, Security, Finance and Risk Management to ensure requirements were met within the Contingent Workforce Program and information was centrally maintained within the company’s vendor management system• Responsible for data integrity management, workflow design, implementation support, reporting and analytics, and supplier performance management

Atlanta, Georgia, United States

· Created the category and sourcing strategies for in-scope contact centers, technology, and business process areas.· Partnered with internal stakeholders to understand ongoing service requirements, incorporating service delivery requirements into new and / or existing supplier agreements.· Monitored supplier performance against service levels while working to drive continuous improvement, issue resolution, and mitigation of risks as needed.· Performed ongoing financial management of supplier agreements, reviewing and validating invoices, including volumes, investments, and service level credits.· Negotiated and executed agreements with suppliers and assist in establishing standardized and comprehensive contract management practices that comply with CAI processes and procedures.· Drove the Contact Center Optimization RFP to outsource low and medium-complexity contact volume to a third-party Supplier, create a Center of Excellence (COE) for non-contact handling functions, and standardize and enhance contact center technology via a managed service across all contact center operations.

Atlanta, Ga

• As the key liaison with the business, I was accountable for the performance of the business unit with respect to procurement goals and initiatives through understanding the connections between strategies, spend, suppliers and market intelligence. • Interfaced strategically with the Global Lifestyle business unit to facilitate source-to-contract activities between the Category Manager and sourcing execution partner.• Aligned supplier solutions with business strategies by acting with internal and external stakeholders as a thought leader. • Anticipated direction of the business, identified supplier/spend opportunities and made recommendations to support long-term strategy, while ensuring the needs of the business were built into the sourcing and procurement plan.• Utilized knowledge of the business and its strategy to assist the Category Managers in the creation and communication of savings targets and programs.• Provided strategic input to Category Managers and participated in the planning and financial budgeting for the source to contract functions within the Procurement organization.• Troubleshot and directed complex issue resolution to the appropriate function within the Procurement organization as it related to supporting the business unit in achieving overall strategic goals.• Acted as an ambassador of Sourcing and Procurement services to drive collaboration and partnership between the Global Lifestyle business unit and Administrative Services. Efforts included educating business units regarding best practices and encouraging adherence to practices and policies to support the overall business objectives of the organization.• Renegotiated terms, pricing, and SLAs in over $70 million worth of vendor contracts that drove over $5 million in savings over 15 months, with another $6+ million in savings projected through 2020.

Atlanta

• I was accountable for the performance of the business unit with respect to procurement goals and initiatives through understanding the connections between strategies, spend, suppliers and market intelligence.· Interfaced strategically with the Global Lifestyle business unit to facilitate source-to-contract activities between the Category Manager and sourcing execution partner.· Aligned supplier solutions with business strategies by acting with internal and external stakeholders as a thought leader.· Anticipated direction of the business, identified supplier/spend opportunities and made recommendations to support long-term strategy, while ensuring the needs of the business were built into the sourcing and procurement plan.· Utilized knowledge of the business and its strategy to assist the Category Managers in the creation and communication of savings targets and programs.

Atlanta, Ga

• Managed the relationship between Assurant and its vendors, totaling approximately $30 million in annual spend. • Ensured each vendor’s governance structure aligned with ESO’s defined values be ongoing analysis and managing realignment where necessary. • Met daily with business, vendor, and ESO analyst stakeholders to drive continuous improvement, manage financial and operational performance, and track and mitigate risks and issues.

• Program Manager responsible for digital operations in the Americas Region for one of the largest global pharmaceutical firms. Managed delivery by cross-functional, international, internal brand and third-party teams of mobile-responsive brand websites, email campaigns, and mobile apps. Developed global standards and processes for the delivery of digital projects. Developed and lead training for new project management resources, resulting in a significant decrease of on-boarding times.• Worked with Infosys leadership to identify and sell new business. Served a key role in delivering final orals/bids at Novartis, Pfizer, Johnson & Johnson, and AstraZeneca to leverage direct project experience in the pharmaceutical industry.• Mentored three junior employees on their career at Infosys. Actively worked to staff these employees on engagements that aligned to their career path.

• Served as the PMO lead for a large fracking firm during an SAP transformation. Worked with the client executive team to create PMO standards for the project and the company. Managed and updated project risks and issues. Created and updated weekly status reports, the project plan, budget reports, and helped manage the relationship between the project team and the client. • For one of the largest global oil and gas companies, managed two data migration projects, which migrated the firm’s document management system from its legacy systems to SharePoint 2010. Served as the primary point of contact with the firm’s regional CIO to ensure requirements were met in the to-be system. Succeeded within the firm’s project management framework to achieve an in budget and on schedule project outcome. Created weekly and monthly status reports, risk and issue reports, budget reports, and the project plan to monitor the health of the projects. • Managed a small team in a data migration project for a large information technology firm. Worked with client management to detail business requirements for the to-be system. Created and updated weekly status reports and the project plan.

• Designed and implemented a global negotiation planning process for Dell’s logistic procurement team that ensured consistency and team alignment with the global logistic strategy.• Created controls to ensure sustainability of the process.• Managed the post-audit process for Dell Freight being executed by a third party vendor.

• Successfully managed a 10 month, on-site consulting project at an agency in Reno, Nevada that created approximately $1,000,000 in additional revenue.• Managed 15 collectors and consulted with the upper-level management at the agency to create processes, letter campaigns, dialer strategies and efficient queue allocation to maximize collections.• Created and maintained reports to track and analyze revenue, collector efficiency, collection strategies, and project goal progress.• Increased responsibilities, included signing and managing seven new agencies to service a newly purchased portfolio that created approximately $2,700,000 in additional revenue from February ’09 to June ‘09.• Created and maintained reports to track and analyze revenue and goal progress of the seven agencies.

• Managed 19 attorneys in 15 states that brought approximately $5,000,000 in revenue annually.• Created and maintained the “Pre-Suit Program”, managing 2 collection agencies that brought approximately $2,000,000 in additional revenue.• Recommended audits and managed the termination and hiring of attorneys within the southern and western regions of the Attorney Network.• Resolved contractual issues with attorneys in the southern and western regions of the Attorney Network.• Created and maintained reports to monitor the flow of accounts through the legal process.

Mba, Operations, Finance

Bba/Ba, Business Economics, German, Int. Economics And Modern Language