David Shaw Email & Phone Number

Carlisle, England, United Kingdom

Edinburgh, Scotland, United Kingdom

• Conducted manual functional testing and executed test scripts in Azure Dev Ops for Fintech Supplier to Financial Services Industry.• Performed SIT & UAT testing of Single Sign On, 2 Factor Authentication, Registration, and SMS / Letter Comms process for Financial Institutions.• Utilised SQL Server to query databases ensuring accuracy of captured transactions.

Edinburgh

• Technologies: Authenticated Portals, .NET Extranet, MS Dynamics CRM (SaaS), TIBCO Business Works, RESTful APIs, Sonata RDA, Laserfiche, Autorek Banking, General Ledger, Unified Service Desk, MS Sharepoint • SIT Tester for New business workstream aligned to Customer Journey agile Squad, attending all ceremonies, sprint planning, retros, 3 amigos etc.• Responsible for identifying synergies with colleagues aligned to other Customer Journey squads to ensure consistency• Led testing efforts for the end-to-end policy lifecycle workstream and new business initiatives within a comprehensive full-stack transformation and re-platforming program.• Partnered closely with the Product Owner and Subject Matter Experts (SMEs) to define scope, align schedules, and allocate resources to ensure successful project execution.• Oversaw task delegation, coordinated offshore team efforts, and facilitated the dissemination of critical communications and knowledge to drive project alignment and efficiency.

Bathgate, West Lothian, United Kingdom

● Contributed to a market-leading mobile recycling and re-commerce platform supporting iOS and Android applications.● Led regression testing for Giffgaff using both manual methods and automated techniques, leveraging Selenium IDE.● Enhanced QA processes by implementing standardized controls, test plans, matrices, and metrics, driving consistency and quality improvements.● Fostered collaboration and team effectiveness by building strong relationships with Project Managers, Developers, and Business Analysts.● Co-recruited and trained two new team members, promoting team diversity and strengthening overall capability.● Conducted testing for the white-label site www.o2recycle4business.co.uk following a comprehensive re-write on the .NET framework.● Designed and implemented automated regression and smoke test packs from scratch using Selenium IDE.● Collaborated in Agile "3 Amigos" sessions to test and deliver a five-page corporate widget for O2, meeting a strict four-week timeline from inception to go-live.● Performed API testing of the Redeem RESTful Web API, enabling external clients to obtain valuations and place orders through JSON GET/POST requests, using Telerik Fiddler for validation.

Edinburgh, United Kingdom

● Extranet (Java) / AWD Workflow / HP Quality Center / Oracle PLSQL / QTP (UFT) / Mainframe● Test Planning, Prep & Execution activities for legacy regulatory programmeusing manual & automated approach (UFT / FitNnesse)● Financial Reporting - Manual Reconciliation of business transactions & General Ledger● Independently wrote and executed complex test cases for functional system, regression & UAT● Utilised exploratory techniques to find key defects using business knowledge● Waterfall & Agile delivery methodologies

Edinburgh

● HP Quality Centre / Web Portals / Java & .Net Extranet / GUI / IBM Mainframe / V-Model● Managed & guided team of offshore testers and liaised with SME's, business managers & 3rd party vendors to plan, estimate, report and co-ordinate testing before Go Live● Led UAT for testing of 5 x IFA external web portals on the Enhanced Annuity proposition● Telephony IVR call routing System Testing & UAT for outbound customer service centre● Created test metrics, weekly reports, RAID logs, and ensured quality standards● Represented test team at project governance & formal release gate meetings

Pharmaceutical company - clinical packaging and logistics divisionTechnologies used: Java Framework / GUI ApplicationsClinicopia Label Design & MRP software - Integral member of the project team responsible for testing and implementing the company’s flagship MRP product after the acquisition of an IT Software House. Global process champion representing UK sites on system best practice. Test execution performed on location in Bangalore (India), Boston & New York, a great learning and cultural experience. Worked alongside executive management and senior stakeholders for the duration of the project. Led gap analysis workshop and delivered training to end users and operations staff in a GMP highly regulated & safety critical environment.