David Taylor Email & Phone Number

Cincinnati, Ohio

Actively explore options for easier systems management, ways to improve automation through scripting as well as centralization efforts, to allow TV stations to further grow their businesses.Migrated lab & production environments from SCCM 2007 to SCCM 2303 – Current Branch.Deployed Apple Enterprise Connect to remediate Apple keychain & AD password change & synchronization issues.Led efforts to migrate from Parallels Mac Management for SCCM to JamF.Automate or rebuild legacy application install methods as .msi or .exe installers for more consistent delivery, automation, & reporting.Implemented Intune.Implemented Windows Autopilot and Autopatch in Intune.Migrated on-prem BitLocker to Intune.Successfully migrated the Enterprise from Druva to OneDrive for Business.Migrated on prem print servers to a SaaS print server solution.Provide annual hardware & software support for the Scripps National Spelling Bee.Developed a method to remove all Symantec clients across the enterprise, by using SCCM & Right Click Tools.Implemented SCCM Client Health remediation for both Windows & MacsImplemented Enterprise OS encryption efforts.Assisted with AD migrations of multiple media groups into & out of the Scripps environment.Trained team & station IT with managing the SCCM/Intune environment.Assist with providing direction & the development of the Corporate Office Desktop Support staff.Assisted with the enterprise-wide Wide-Orbit client upgrade automation process.Created a standardized Windows OS image for rollout across the Scripps enterprise.Provide direction to TV stations with Windows OS upgrade efforts.Assisted with synchronization efforts to export hardware, software, & user data from SCCM/JamF into ticketing & asset management system.Continually request feedback from team members, regarding automation & centralization efforts, to see if other improvements can be made.

Cincinnati, Ohio

Evaluated, implemented, and provided level III support hardware and software for the EnterpriseCreated new system images, & maintained existing system images and software packages for enterprise-wide deploymentEvaluated and led the implementation of appropriate software patches and release upgradesCreated various VB scripts, WMI queries, and batch files for systems management & automationImplemented Microsoft BDD solution to automate and centralize standard imaging processes Successfully implemented Numara Deploy 9 for software and configuration deployment for Corporate OfficeSuccessfully implemented WSUS for Corporate Office patch managementSubmitted written proposal to introduce System Center Configuration Manager 2007 as a true Enterprise-wide systems management solutionSuccessfully replaced Numara Deploy 9 with the implementation of System Center Configuration Manager 2007 for Enterprise-wide systems managementImplemented Open Directory for Corporate Office Macintosh managementSuccessfully implemented various java versions for use with ADP in the enterpriseAssisted with the successful implementation of Microsoft BPOS and Office 365 across the EnterpriseAssisted with the successful implementation of WorkLife (Company Intranet Portal) Enterprise-wideAssisted with the successful transition of the McGraw-Hill TV stations into the Scripps technology environmentAssisted with the successful Enterprise-wide implementation of Symantec Endpoint Protection 11Collaborated with the development, implementation & support of new technology for the National Spelling BeeCollaborated with Citrix implementationDeveloped user documentation and trainingAssisted in the development of Technology Systems staffPerformed weekly review of security scan results and took appropriate actionMonitored incidents to identify, remediate, or escalate recurring issues appropriatelyHelped ensure Sarbanes-Oxley complianceCreated miscellaneous weekly and monthly reports

Cincinnati, Ohio

Ensured all workstations & servers had current antivirus definition filesUpgraded workstations to latest antivirus version using various techniquesSupported & repaired security & antivirus problems on 7,000+ workstations & 2,000+ serversProvided industry best practice recommendations to client on workstation & server securitySoftware deployment & system rollbacks via Altiris

Hebron, Ky

Provided software & technical support to multiple clients via Citrix connectionPerformed password resets for multiple systems, including Active Directory, RADIUS, Novell, AS400, etc.Performed minimal remote software installs, typically limited to device drivers, & non-licensing required software

West Palm Beach, Florida Area

Supervised technicians & assisted in the coordination of their projectsProvided software & technical support to over 3,200 usersInventory tracking, hardware, & printer troubleshootingWindows 2000, Windows XP Professional, Windows Server NT4, and Windows Server 2000 installation & troubleshootingAssisted with the design and migration from Novell Groupwise to Microsoft Exchange Server 5.5Assisted in the design & network upgrade from Novell Netware to Active Directory 2000 Native mode & RISManaged the Remote Installation Server (RIS) & Software Management Server (SMS) for image creation & .msi deployment respectivelyWireless Access Point deployment, hardening, & troubleshootingMac OS X workstation connectivity & application troubleshootingExchange, VPN, and File & Print Server troubleshootingLAN & WAN hardware change & configuration, & daily or after-hours troubleshootingVirus detection, prevention, & infection cleanupInstalled, deployed, & managed Software Update Server to better address vulnerability patchingCreated & configured .msi packages for distribution using Wise Package Studio

Delray Beach, Florida

Provided help desk software, technical support, training, & best practice instructions to company usersImplemented & documented new IT Inventory tracking databaseDesigned and implemented 2 separate Access databases to track call center and warehouse employee PTO requestsDaily & after-hours hardware, LAN connectivity, PDA, & software troubleshootingRecommended & ultimately replaced all Windows 3.1 machines in the warehouse after-hoursWindows 95 - Windows 2000 Pro & NT4 & 2000 Server installation, & troubleshootingWorkstation & server vulnerability patching & virus detection, prevention, & infection cleanup