David Thomas Email & Phone Number

Wichita, Kansas Area

This highly demanding position entails providing tier 1 and tier 2 level technical support and assistance to end user clients. Answering incoming call, troubleshooting software and hardware problems, provides information and answers questions. The core of the position can be explained as handling client problems and solutions at the highest level of client.

Wichita, Kansas Area

This High Profile position is as a key member to the RAPID AOG team (Aircraft on Ground). My duties are varied on this 4 person team such as control and maintenance of the HTML AOG Board, continual contact with upper management, locating and purchase of all varying parts on an aircraft. As well as maintaining the continual sense of urgency to fulfill the.

Wichita, Kansas Area

Directly involved with the supply ordering and logistic control of high-end digital copiers and supplies. Primary functions include the shipping, receiving, stocking and inventory management in all aspects of the company. Setup, troubleshooting and repair of digital high-end copiers. Developed and solely responsible for alternative sales involving.

Kansas City, MO

Involved at Sprint North Supply in the testing of their newest release effort with Peoplesoft 8.0. Involved with the writing of manual test scripts, validating of data, manual testing and the retesting and verification of defect fixes. Led the testing effort for the 3.5 release of the manufacturing test set. Was also integral in the defining of the manual.

Atlanta, GA

Part of an elite team that was directly setting the standard for performance tuning and load testing client B2B e-Commerce web sites. Primary responsibility was to design test cases and to create automated Segue SilkPerformer and Mercury Interactive LoadRunner test scripts. Daily work as part of a team of three performance testers using Segue's Silk Pilot.

Wichita, Kansas

Provided extensive end-user technical support via telephone and on-site service calls. Daily duties included troubleshooting Intel CPU based workstations and servers running Microsoft Windows 95, 98 and NT. Diagnosed Internet connectivity and local area network issues. Troubleshooting and repair of analog and digital high-end copiers. Directly involved.

Wichita, Kansas

Provided customer service, expedited, shipped, received, and managed inventory control of a large multi-billion dollar commercial aircraft parts warehouse. Involved in initial set up of the Wichita Kan-Ban parts distribution program.

Wichita Kansas

Managed and trained a team of 8 full-time/part-time employees performing expediting, shipping, receiving, vendor coordination, and maintaining automated inventory control systems of a large multi-million dollar retail warehouse. Responsible for budgets, schedules, training and risk management activities. Worked with senior company management on a daily.

Associate'S Degree, Computer Programming, Specific Applications

Education record

1/2001 Segue Increasing Steady State and Workload Testing with Silk Performer 4.x, and Segue Silk Pilot Atlanta, GA

Education record

10/2000 Mercury Interactive Test Director 6.2, Atlanta, GA 10/2000 Mercury Interactive WinRunner for Web Testing, Atlanta, GA 9/2000.

Solaris

3/2001 Sun Microsystems Solaris Shell Scripting, Atlanta, GA 3/2001 Sun Microsystems Solaris System Administration I & II, Atlanta, GA