David Webber Email and Phone Number
The Insurance Industry is a great place to work and I would highly recommend it for younger people with an ambition to succeed.I have been fortunate to have been in the Industry for over forty years and with the various positions I have had it has allowed me to hone my skills in many different areas and especially with the highly important facet of the management of people.With seventeen years at Suncorp/Promina I have led a Team responsible for all their commercial insurance online applications, led our Team in setting up the first Australian end to end "application" for customers to buy commercial insurance online under the AAMI Brand after our highly successful launch of the online "Market Stall Insurance" product.I was instrumental in the setting up of the business insurance product under the AAMI Brand whilst Operations Manager and then National Manager of AAMI Business Insurance responsible for the Customer Service Centre, product underwriting, claims and analysis.Prior to my tenure at AAMI Business Insurance, I was the Operations Manager of AAMI in Adelaide with my Teams responsible for all customer and supplier interactions encompassing Customer Service Centres, all motor and home Assessing requirements, the entire end to end claims process as well as all Motor Repairer Management.Prior to AAMI I was the Commercial Division Manager with VACC Insurance (eventually purchased by IAG) responsible for all commercial insurance including Underwriting, Claims and the external Sales Team.My previous roles in Sales, Underwriting and as a User Analyst has given me the all round experience to be confident in most facets of the Insurance Industry together with the Motor Repair Industry where I have spent the last seven months as the General Manager of a large Crash Repair business.
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Business ConsultantDavid Webber Consulting Jul 2016 - PresentAdelaide, AustraliaAfter 40 odd years in the Insurance Industry in many roles I have learned an enormous amount about people and customers and, especially the delivery of quality customer service. With this breadth of knowledge I have started David Webber Consulting, focussing on the fundamental components being the Human Element, Systems and Processes and Delivery that all need to be aligned to deliver an outstanding customer outcome.
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General ManagerClaridge Collision Repairs Dec 2015 - Jul 2016Clarence Gardens Adelaide SaClaridge Collision Repairs is a Company in the Claridge Motors Group that includes Claridge Holden. It was formed when the crash repair business was transferred from the Unley location to the expansive Clarence Gardens premises.My responsibilities included Insurer and Customer interaction as well as the general management of the business including HR and payroll activities.The role was made redundant after seven months.
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National Manager Digital DistributionSuncorp Group Nov 2012 - Sep 2015Adelaide, AustraliaLed a Team responsible for managing the customer journey for all Commercial Insurance Suncorp Brands. This included website content, website optimisation through SEO and SEM plus online "applications" for various Brands. -
Executive Manager - Aami Business InsuranceSuncorp Group Mar 2007 - Nov 2012Adelaide, AustraliaManage the Contact Centre responsible for for Customer delivery of all Business Insurance sold and serviced under the AAMI Brand.Managed Staff of 40 through three areas of Sales, Service and Analytics ensuring each step of customer interaction was measured so it could be managed.Major achievement was leading the Team to set up the first online business insurance "application" in Australia where customers could get a full end to end experience from enquiry to purchase and documentation delivery.In addition I was responsible for Staff development and HR issues.
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Operations Manager - Aami Business InsuranceAami Jan 2006 - Mar 2007Adelaide, AustraliaAAMI had always been solely in the domestic Home and Motor Insurance field but the opportunity arose to enter the Commercial Insurance market. This transition was significant and, with my extensive previous background in Commercial Insurance I was appointed to the Operations Manager role responsible for the the daily operation of AAMI Business Insurance. This included all commercial insurance claims management plus contribution to the growth of the business to be a serious contender in the small business insurance market. -
Operations ManagerAami Jul 1998 - Jan 2006Adelaide, AustraliaManaged the operations of all AAMI Insurance activities in SA including Motor and Home service, Assessing, Repair Management, Claims settlements, Recoveries and Theft Units together with their Administration functions.As business grew significantly, additional Managers were appointed but, at the time of transfer to AAMI Business Insurance I managed a Team of 56.
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State Manager / Commercial Division Manager / Sales ManagerVacc Insurance (Now Iag) Feb 1994 - Jul 1998Adelaide, AustraliaMy initial role of Sales Manager responsible for the external Sales Team and working with many of their major Motor Industry customers quickly changed to the Commercial Division Manager who had overall responsibility for all Sales, Underwriting, Claims and profitability for all business including that introduced though Credit Unions.My appointment as State Manager was short lived as I had already accepted a new role with AAMI.
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VariousMmi, Westpac General Insurance, Agc Insurance, Edward Lumley & Sons Feb 1973 - Feb 1994Adelaide, Sydney And Whyalla SaVarious positions including Sales with MMI, State Manager of Westpac General Insurance
David Webber Skills
Frequently Asked Questions about David Webber
What company does David Webber work for?
David Webber works for David Webber Consulting
What is David Webber's role at the current company?
David Webber's current role is Business Consultant at David Webber Consulting.
What skills is David Webber known for?
David Webber has skills like Insurance, Commercial Insurance, Operations Management, Claims Management, General Insurance, Strategic Planning, Leadership, Management, Sales, Crash Repairs, Insurance Claims, Underwriting.
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David Webber
Organisational Development L People Experience L Learning & Development L Coaching L LeadershipAdelaide, Sa3flightcentre.com.au, flightcentre.com, hotmail.com2 +614226XXXXX
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david webber
Business Development Executive At Pakair Cargo Specialists, Brisbane Regional QueenslandMoorabbin, Vic2pdpcouriers.com, fcci-group.com -
2nsw.gov.au, ses.nsw.gov.au2 +614281XXXXX
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1spaelectrics.com.au -
1studygroup.com
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