David A. Email & Phone Number
@audible.com
1 phone found area 844
LinkedIn matched
Who is David A.? Overview
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David A. is listed as I'm at LinkedIn helping organizations align L&D with their company competencies, values, and goals. at LinkedIn, based in New York, New York, United States. AeroLeads shows a work email signal at audible.com, phone signal with area code 844, and a matched LinkedIn profile for David A..
David A. previously worked as Customer Success | LinkedIn Learning | Enterprise at Linkedin and Consultant; Customer Success at Cxchronicles. David A. holds Bachelor Of Arts (B.A.) from University Of Chicago.
Email format at LinkedIn
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AeroLeads found 2 current-domain work email signals for David A.. Compare company email patterns before reaching out.
About David A.
With over 10 years of work experience in customer success, I am passionate about building long-term relationships with clients, delivering value-added solutions, and driving growth and retention. My field of expertise is in B2B and B2C sectors, where I have worked with diverse and high-profile customers across various industries. As a Sr. Customer Success Manager at LinkedIn, I was part of a dynamic and collaborative team that supported the enterprise segment of the Audible for Business product, which offers audio content and learning solutions for organizations.In my role at LinkedIn, I was responsible for managing a portfolio of over 50 strategic accounts, ensuring customer satisfaction, loyalty, and advocacy. I also led the customer onboarding, training, and review processes, as well as identified and executed upsell and cross-sell opportunities. Some of my key achievements include increasing the renewal rate by 30%, reducing the churn rate by 15%, and securing a large contract with a Fortune 500 company. I leveraged my skills in project management, communication, problem-solving, and data analysis to deliver exceptional results and exceed customer expectations.
Listed skills include Html5, Cascading Style Sheets, Project Management, Customer Success, and 2 others.
David A.'s current company
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David A. work experience
A career timeline built from the work history available for this profile.
Consultant; Customer Success
Co-Founder
- Managed and guided a team of 4 engineers, 1 data scientist, and 2 product managers to successfullydesign, build, and launch Whimser's MVP.
- Guided Whimser's business model and monetization practices with strategic thinking.
- Collaborated with 10 mental health professionals in the NYC area
Manager; Customer Success - Audible For Business
Sr. Enterprise Partnerships Manager
Manager, Customer Success
- Led team of 5 Account Managers to successfully implement new customer success strategies.
- Boosted customer satisfaction to 95% in my region by implementing a tier 1 support and internalticketing system, exceeding the company average by 25%.
- Boosted team efficiency by implementing role segmentation and triaging systems, reducing churn to<1%.
- Implemented a new training protocol, reducing new account manager ramp time from 6 to 2 weeksresulting in a 66% decrease.
Manager, Customer Success
- Collaborated with co-founders to develop efficient Client Success procedures.
- Implemented SLAs and OKRs for Client Success.
- Created Customer Success “Living Playbook” of best practices.
- Trained and led a team of 5 Client Success Managers.
Colleagues at LinkedIn
Other employees you can reach at dukelong.com. View company contacts →
Di Zhu
Colleague at LinkedinSunnyvale, California, United States, United States
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Andrew Balitaan
Colleague at LinkedinSan Francisco Bay Area, United States, United States
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Tina Mccloskey
Colleague at LinkedinSan Francisco, California, United States, United States
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BC
Bertina Chian
Colleague at LinkedinSan Francisco Bay Area, United States, United States
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SB
Shreya Bhatia
Colleague at LinkedinSunnyvale, California, United States, United States
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JM
Jeff Mar
Colleague at LinkedinBellevue, Washington, United States, United States
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Stéphanie Dupont
Colleague at LinkedinParis, Île-de-France, France, France
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AT
Alex T.
Colleague at LinkedinSan Francisco Bay Area, United States, United States
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JV
Jenny Vieweg
Colleague at LinkedinDublin, County Dublin, Ireland, Ireland
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Shubham S.
Colleague at LinkedinBengaluru, Karnataka, India, India
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David A. education
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University Of Chicago
Frequently asked questions about David A.
Quick answers generated from the profile data available on this page.
What company does David A. work for?
David A. works for LinkedIn.
What is David A.'s role at LinkedIn?
David A. is listed as I'm at LinkedIn helping organizations align L&D with their company competencies, values, and goals. at LinkedIn.
What is David A.'s email address?
AeroLeads has found 2 work email signals at @audible.com for David A. at LinkedIn.
What is David A.'s phone number?
AeroLeads has found 1 phone signal(s) with area code 844 for David A. at LinkedIn.
Where is David A. based?
David A. is based in New York, New York, United States while working with LinkedIn.
What companies has David A. worked for?
David A. has worked for Linkedin, Cxchronicles, Whimser, Amazon, and Dailypay, Inc..
Who are David A.'s colleagues at LinkedIn?
David A.'s colleagues at LinkedIn include Di Zhu, Andrew Balitaan, Tina Mccloskey, Bertina Chian, and Shreya Bhatia.
How can I contact David A.?
You can use AeroLeads to view verified contact signals for David A. at LinkedIn, including work email, phone, and LinkedIn data when available.
What schools did David A. attend?
David A. holds Bachelor Of Arts (B.A.) from University Of Chicago.
What skills is David A. known for?
David A. is listed with skills including Html5, Cascading Style Sheets, Project Management, Customer Success, Data Analysis, and Python 3.
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