David Hsu Email & Phone Number

San Francisco, Ca

Signant Health helps connect patients and researchers to ensure data reliability, with proven solutions that simplify every step of the patient journey through deep therapeutic area expertise, agile technology and service scale. We seek speed, efficiency, and reduced variability to help you extend the reach of drug development, expand patient opportunities, and improve data quality helping you bring life-changing therapies to our families and communities around the world.As a Business Systems Analyst, my responsibilities include:* Serve as a liaison between project stakeholders (i.e., Client Services, Science, and technical and data management teams) for assigned projects.* Plan and facilitate requirements definition sessions with internal teams and clients, including interviews/meetings, document analysis, use cases, and workflow analysis, with stakeholders to capture business and systems requirements. * Analyze, define, and provide oversight of requirements for applications, products and / or integrations.* Work with internal teams to formulate the high level technical solutions, develop proposed statement of work and define scope* Identify/evaluate potential risks, and translate abstract or high-level information into useful/actionable written documentation.* Participate in the creation, update, and review the test plans, cases & scripts against requirements documentation to ensure full requirements-testing traceability.* Provide training and mentoring of project team members as well as new team members.* Support UAT activities and findings with the clients.* Identify, coordinate, and implement process improvement initiatives.

San Francisco, California

CRF Health and Bracket Global are now Signant Health. Read about it here:https://insights.signanthealth.com/pressreleases/introducing-signant-health

Alexandria, Va

* Worked with USDA to gathered, analyze, and document business processes, use cases, and requirements for implementation of online reporting forms. Responsibilities included process improvement recommendations and translations of use cases and requirements to technical/functional specifications by utilizing Team Foundation Server (TFS) and creating clear and precise high-level and detail-level requirement documents, including creating wireframes and mockups* Created and executed functional requirement validation testing scenarios to verify that client requirements are incorporated into the system implementation * Participated in QA test case reviews and provide recommendations on test case development* Created UAT test cases and test data and coordinate testing with USDA business users * Assisted in creation and modification of metrics, audit reports, and ad-hoc reports by using SQL Server Reporting Services (SSRS) and SQL * Supported Team Lead and Product Owner in requirement management and product backlog management * Participated in planning and designing internal business processes and assist in formulating recommendations to improve and support business activities* Provided technical support to business users and conducted root-cause analysis of reported issues

Arlington, Va

* Responsible for development of UAT process and framework, including Integration Test Plan, Test Scenarios, Test script, Defect Log Report, and Test Summary.* Collaborated with clients in Agile development environment in creation of data mapping specifications, file layout, and EDI Implementation Guides* Implemented EDI x12 and xCBL maps for Purchase Orders, Advance Shipment Notice, Purchase Order Response, Functional Acknowledgment using webMethods Integration Service tool* Gathered requirements and created user stories through interviews and JAD sessions* Conducted requirement analysis and determined the best configuration of the client software * Provided functional testing support of the client business workflow, including development of smoke test suite and test cases * Provide guidance and assistance to the development of the automation smoke test suite * Modified Business Intelligence models using Cognos BI Framework and performed report design modifications using Cognos BI Report Studio * Performed mobile testing (Android and iOS) in Agile development environment * Managed and participated Scrum meetings with project stakeholders, including external clients and internal team members* Assisted with onboarding and cross-training of team members by providing and documenting an overview of business process and workflow

Washington D.C. Metro Area

* Oversaw System Integration Testing (SIT) and User Acceptance Testing (UAT) for World Bank's PeopleSoft System Upgrade project and provided recommendation on process improvement to reduce turn-around time* Served as liaison between technical and business teams and as a point of contact for any UAT issues* Ensured all testing requirements and test data were available prior to UAT * Tracked and escalated testing issues to appropriate development source for resolution * Documented all testing results in SharePoint and oversaw documentation of issues and defects in the JIRA * Ensured accuracy and completeness of all test deliverables * Identified the internal and external system by creating system diagrams* Led and participated daily Scrum meetings with project stakeholders, including external clients and internal Development and QA members* Led daily Scrum meetings with off-shore teams* Led daily defect triage meetings and effectively addressed issues arose from the daily Scrum meetings * Responsible for daily status report and defect report to relevant stakeholders and senior management* Continually reviewed and modified UAT test strategy to maximize testing coverage and minimize production defect risks

San Francisco, Ca

* Participated in the development and implementation of integration testing standard and processes to support UAT effort with external clients * Collaborated with management to identify risk factors and appropriate testing planning process * Coordinated integration and UAT testing by collaborating with system owners and clients to define business and system requirements for end to end testing, including defining test scenarios and test data * Developed UAT test plans and UAT test scripts in partnership with the Senior Business Analyst * Coordinated verification of data flow with internal system owners and assisted with verification of response files from clients * Served as liaison between business stakeholders and the Functional Testing teams * Orchestrated execution of integration test scripts and served as point of contact for escalation and resolution of technical issues during UAT * Ensured all issues are satisfactorily resolved and clearly communicated to stakeholders and clients * Worked closely with project manager to ensure testing requirements and Service Level Agreements were properly met * Contributed to post-implementation review sessions to identify areas of improvement * Generated regular team status reports and project updates for stakeholders and clients * Managed Performance Testing of over 60 wholesale applications in User Acceptance Testing environment * Served as the liaison between line of business and Performance Testing team * Onboarded and managed all performance testing projects and responsible for testing resource assignments * Conducted meetings with development teams and project managers to gather testing requirements and ensured the Service Level Agreements were properly defined and reviewed * Identified and communicated risk factors during testing planning process * Reviewed and approved schedules for change requests in UAT and Production environments* Generated regular team status reports and project updates

Concord, Ca

* Responsible and performed data validation, integration testing, regression testing, functional testing, interface testing, and User-Interface testing in an n-tier web application environment by creating SQL queries and shell scripting * Developed and manipulated HIPAA EDI x12 claim data for complex business test scenarios * Defined, developed, and conducted smoke testing for each release; investigated and identified root cause(s) of issues * Designed and created test plans and test cases based on business requirements and use cases * Documented testing results and defects in Bugzilla, company-approved defect tracking tool * Assisted with release tasks for each build by developing build scripts to update interface and configuration files * Assisted with updating business requirements documents to reduce the risk of missed requirements and scope creep and to ensure 100% test coverage * Collaborated closely with Project Managers and Product Managers on client requirement gathering.* Participated in development and implementation of Escalation and Communication process between IT and Business teams by maximizing the utilization of Bugzilla * Revamped and streamlined release status reporting process to present clear and concise information to the upper management and business teams * Contributed to QA process improvement* Assisted with onboarding of new IT employees by conducting training sessions on business knowledge and processes as well as Jopari process and tools * Served as the back-up to QA manager during manager’s absence

San Francisco Bay Area

* Managed Performance Testing of over 60 wholesale applications in User Acceptance Testing environment * Served as the liaison between line of business and Performance Testing team * Onboarded and managed all performance testing projects and responsible for testing resource assignments * Conducted meetings with development teams and project managers to gather testing requirements and ensured the Service Level Agreements were properly defined and reviewed * Worked with system owners to gather and review WSDL files to ensure the completeness of information needed for SOAP Web Service testing* Identified and communicated risk factors during testing planning process * Reviewed and approved schedules for change requests in UAT and Production environments* Generated regular team status reports and project updates * Responsible for on-boarding of new team members

New Taipei City, Taiwan

* Participated in all phases of manufacturing Product Life Cycle * Served as liaison between clients and internal business teams and gathered client product requirements and specifications for product development * Provided design direction to design team which resulted in increased product marketability and decreased overall production cost * Negotiated and managed sales and relationships with both existing and new customers * Worked with independent factories to ensure clear communication of customer requirements and specifications * Conducted quality control on product samples before shipping to customers * Participated in production planning and scheduling to ensure on-time shipments of final products * Performed factory on-site visits and product quality inspection

San Francisco Bay Area

* Served as liaison and technical point of contact between the IT team and Finance team * Participated in JAD sessions with Finance business team to identify and document Finance business requirements and Use Cases * Assisted with development of IT System Requirements with development teams based on the business requirements and User Cases * Participated in design review and code walk-through with Business and Technical teams * Defined test strategy, and created detail-level test plans and test cases/scripts for functional testing and UAT* Managed testing resources for each functional area of the projects * Reviewed and prioritized test cases to ensure steps are clear and suitable for automation tests * Responsible for defining testing scope and size for both UAT and functional testing * Conducted daily defect triage meeting and ensured timely defect resolution * Maintained consistent communication with project management, development, business users, and other stakeholders on testing progress, issues and results and escalated testing related issues to ensure quality and on-time completion of projects.* Provided contribution and support in development and standardization of testing process * Contributed to testers’ annual performance review * Mentored and cross-trained junior testers

San Francisco Bay Area

* Served as a QA engineer testing Middleware products * Performed unit testing, stress/load testing, functional testing, regression testing, and GUI testing * Designed and created both manual and automated test cases based on functional specifications and requirements; reported and documented all test results and defects in test management system * Assisted QA team lead in resource planning, providing project scope and sizing estimates, and ensuring quality and on-time delivery of projects * Provided mentoring and training to team members on projects, technical concepts, and the use of testing tools

Ba, Psychology

Software Engineering