David Glace Email & Phone Number

New York, United States

Began training as an Asigra Support engineer, and then moved onto the team supporting the Asigra platform on the server side. Responsible for the upkeep and expansion of our Asigra Linux environment, and VMware infrastructure worth about 2.5 million in annual profit.• Windows System Administration: of our internal domain environment built in VMware. As well as our local office machines.• Linux System Administration: of our infrastructure at two datacenters which hosted our Asigra… Show more Began training as an Asigra Support engineer, and then moved onto the team supporting the Asigra platform on the server side. Responsible for the upkeep and expansion of our Asigra Linux environment, and VMware infrastructure worth about 2.5 million in annual profit.• Windows System Administration: of our internal domain environment built in VMware. As well as our local office machines.• Linux System Administration: of our infrastructure at two datacenters which hosted our Asigra solution and VMware environment.• Scripting: for Linux systems in Bash, Python, Power Shell and Batch. • Coding: software for new solution offerings.• Planning: for growth of environment to accommodate for new business.• Automation: coding solutions, or scripting to automate repetitive tasks to help team work more efficiently. Show less

New York City

Hired on as the sole technology manager for the company. Provided complete support for a mixed Mac and Windows environment. Maintenance of their entire network hardware and software infrastructure including Windows servers, Mac servers, Cisco: switches, firewalls & routers, and user machines at all company locations.• Project Management: Management of all Tech Projects through their entire life cycle including 2 moves, and one brand new store location setup. Management of projects sent to… Show more Hired on as the sole technology manager for the company. Provided complete support for a mixed Mac and Windows environment. Maintenance of their entire network hardware and software infrastructure including Windows servers, Mac servers, Cisco: switches, firewalls & routers, and user machines at all company locations.• Project Management: Management of all Tech Projects through their entire life cycle including 2 moves, and one brand new store location setup. Management of projects sent to our software team in the Philippines • Systems Administration: of 4 physical servers, virtual servers, and 40 machines spread out between our locations in NY and NJ• Software Scripting for automation: in FileMaker automating processes for users. Taking some processing tasks from weeks to hours.• Writing of technical documents & instructions for staff • Software: Java (scripting) for their website as well as internal tasks• Management of our in house servers in both Server 2003 and Mac OS X Server• Build, setup, configure and maintain new user and server hardware, including a rebuild of a terminal server and a new OS X Snow Leopard Server.• Blog development and management: for extra exposure, this now brings in over 2000 new hits to our domain per month.• Domain management: of our internal Windows Server domain as well as set up and use of active directory, Group Policy, ISS, FTP• Remote systems management and use of VMware• CRM solutions: Built CRM solution in Filemaker for our Sales Support department and integrated it with their current database software which has greatly improved Sales Support efficiency.• VPN: setup and maintenance for our Software development team in the Philippines • Implementation of QoS Throughout offices for more efficient use of network bandwidth• Management of network hardware Infrastructure consisting of Cisco and Netgear enterprise Switches, Sonicwall Firewalls, 3 redundant business class internet circuits, wireless routers, and printers. Show less

New York City

Worked closely with Systems Manager to provide complete support for users, as well as maintenance of the schools 5 computer labs, many of which used Mac Hardware with Win XP • Setup/Troubleshoot Outlook in POP, IMAP and Exchange configurations at multiple campus locations around the city• Extensive use and troubleshooting of Microsoft Office suite 2003 and facilitated the transition to suite 2007• Extensive use of Symantec Ghost imaging software• Install and troubleshoot local… Show more Worked closely with Systems Manager to provide complete support for users, as well as maintenance of the schools 5 computer labs, many of which used Mac Hardware with Win XP • Setup/Troubleshoot Outlook in POP, IMAP and Exchange configurations at multiple campus locations around the city• Extensive use and troubleshooting of Microsoft Office suite 2003 and facilitated the transition to suite 2007• Extensive use of Symantec Ghost imaging software• Install and troubleshoot local and network Printers• Installation of various software on multiple platforms• Extensive knowledge of PC hardware, hardware diagnostic tools, break fix scenarios and routine hardware upgrade installation.• Troubleshoot Blue screen issues and repair hard drives using Windows recovery or other specific software• Use of KBOX IT software for Helpdesk Ticket and Asset information, as well as network monitoring• AV equipment setup and Troubleshooting• Cat5 cable crimping Show less

New York City

IT Technician: Unidata 2007 – 2008 A third party IT consulting company, outsourced by corporations like JP Morgan Stanley, for large computer moves. Moves consisted of three part project. • Arrival on site to properly acquire and store user data for migration as well as complete disassembly of machines printers and peripherals. • Arrival at destination site after machines are moved, reassembly of new or old machine, flawless data migration and verification via in house… Show more IT Technician: Unidata 2007 – 2008 A third party IT consulting company, outsourced by corporations like JP Morgan Stanley, for large computer moves. Moves consisted of three part project. • Arrival on site to properly acquire and store user data for migration as well as complete disassembly of machines printers and peripherals. • Arrival at destination site after machines are moved, reassembly of new or old machine, flawless data migration and verification via in house software. • Technical support and troubleshooting for users including• Email application problems in Outlook, Thunderbird and some in-house developed apps• Installation and troubleshooting of local and network printers.• Software troubleshooting including MS Office and some Company specific software• Installation of hubs, switches and servers• Network cable crimping Show less