David West Email & Phone Number

Harker Heights, TX, US

• Provided technical expertise of network telecommunications systems for terrestrial and extraterrestrial communication platforms. Responsible for the design, planning, coordination, and execution of assigned operational.
• Attention to Detail: Conceptualized, constructed, resourced, and executed 12 realistic tests for IT systems against designated criteria; synchronized manpower, material, and annual budget resources up to $50M
• Customer Service: Met customers request; cultivated cross-functional teams comprised of 235 personnel; finished a $7.1M multi-system, time-sensitive test in 21 days despite pandemic interaction limitations
• Oral Communication: Mentored 22 team leads of mixed disciplines personnel in conducting real-world testing of information systems and software; eliminated roadblocks and overcame obstacles for IT projects
• Oral Communication: Organized and chaired roundtable discussions with C-suite executives that outlined progress, shortfalls, and solicited recommended solutions to resolve issues and create stakeholder buy-in
• Problem Solving: Provided expertise on technical documentation for ground-based and satellite network systems; linked security risk and vulnerabilities of 17 IT systems for non-technical executives

• Responsible for engineering, operating, maintaining, protecting, and defending (EOMP&D) the XVIII Airborne Corps’ multi-million dollar voice and data networks; supervises tactical and strategic telecommunications.
• Attention to Detail: Planned and completed 22 IT projects by addressing needs assessments, work plans details, and resource management challenges; consistently met timeline milestones, scope, and budget
• Attention to Detail: Conducted audits, system configuration documentation reviews, approved changed management policy, and established security standards for users that complied with corporate standards
• Customer Service: Directed 150 administrators and technicians that managed the configuration and analysis for integrating new and existing technologies into secure networks for 14 workgroups or 88K users
• Oral Communication: Advised the Chief Information Officer and management team on IT operations, security requirements, and care of seven multi-national communication networks with global infrastructure
• Problem Solving: Researched, drafted, and disseminated standard operating procedures for network

• Provided tactical, operational, and strategic communications supporting the Combined Joint Operations Area-Afghanistan (CJOA-A). Responsible for project management, engineering, designing, developing, implementing.
• Attention to Detail: Oversaw two internal audits; managed non-conformances, recognized areas of non-performance, and aided root cause analysis to identify areas for improvement and corrective actions
• Attention to Detail: Reviewed 31 IT project plans and execution progress; certified work met standards.
• Customer Service: Framed priorities based on Chief Operating Officer’s vision and IT strategy; engineered, operated, maintained, and protected IT equipment worth $900M+ for 55K users at 71 facilities
• Oral Communication: Communicated and collaborated with 10 external groups and supervised 50 specialized technicians to maintain 24/7 operations for a multi-billion dollar enterprise network and services
• Oral Communication: Controlled 104 weekly internal workgroup meetings with staff members; assisted with multi-track program execution that eliminated roadblocks immediately or no more than 48 hours

• Responsible for the tactical, operational, and strategic communications supporting the XVIII Airborne Corps Headquarters, four Divisions, and eight subordinated Brigades. Lead for engineering, designing, development.
• Attention to Detail: Created, updated, and monitored system compliance for 900 local users with policies governing communications security, Internet and email usage, access controls, and incident response
• Customer Service: Lead a team of five network technicians who provide IT support to 13 organizations across four states; responsible for sustainment, availability, and reliability of a $5M infrastructure
• Oral Communication: Articulated intricate technical concepts into operational reports and presentations to C-suite executives for emerging technologies; provided facts needed to forecast organizational IT needs
• Problem Solving: Supervised alterations for routers, switches, firewalls, and other hardware to manage LAN, WAN, and wireless networks; extended network access to 11 locations 3 months earlier than deadline
• Problem Solving: Maximized network performance by troubleshooting, resolving outages, and scheduling component upgrades; hands-on troubleshoot routing and switching to resolve issues with 99.99% efficiency

• Responsible for the design, coordination, and execution of operational tests in support of the Department of the Defense in the Acquisition decision making process; leverages military experience and acquisition.
• Attention to Detail: Acted as the main point of contact for all IT program activities; held weekly meetings to enforce accountability, ensure personnel adhered to defined procedures, and set contractual timelines
• Customer Service: Managed a $3.2M annual budget; certified contractor compliance with requirements, reviewed schedules, verified system capabilities, addressed architect-engineering concerns, and oversaw testing prior.
• Oral Communication: Chaired a decentralized Integrated Product Team of 20 personnel, that conducted real-world testing for new technology; formulated mid- and long-range plans, departmental policies, and programs.
• Problem Solving: Authored a capability-based risk assessment approach that enumerated risk levels for testing software releases; led to a 40% efficiency increase by lessening deliverables and assessment time
• Problem Solving: Incorporated separated test processes with customers which cut duplication and resulted in 60% reduction in resource requirements during the testing for 6 major software releases

Responsible for monitoring, assessing, and disseminating theater network outages; assessing impacts to the mission, as well as reporting and suggesting a response; oversee planning, development and strategies needed to support the implementation of communications infrastructures throughout operational phases; Review telephone directories, network.

Responsible for advising the commander on all communication and automation issues. Responsible for the technical supervision and the coordination of all communication and automation activities to include acquisition, modification, repair, and training. Responsible for the installation, operation, and maintenance of all battalion communication assets..

Executive Officer for a Divisional Area Signal Company providing a Mobile Subscriber Equipment Network which supports a Brigade Combat Team. Responsible for providing maintenance, transportation, logistical support, and sustaining operations for over 151 pieces of communication equipment valued at over $30 Million. Responsible for the morale, health.

Provided support to an Infantry and Armor Company as part of a M109A6 Paladin Field Artillery Battalion in direct support of the 2nd Brigade, 3rd Infantry Division (Mechanized), XVIII Airborne Corps Rapid Deployment Force. Significant duties include advising Senior leaders on and synchronizing Field Artillery, Mortar, Close Air Support, Naval Gunfire.