David Shaw Email & Phone Number

Jonesboro, AR, US

Jonesboro, Arkansas Area

 Represent multiple clients as I provide various technical services to their customers Provide support to small, medium and large business as well as home offices Demonstrate strong attention to detail during daily operations Provided top customer service with high ratings Supervise other workers as lead technician General Hardware Install.

Forrest City, AR

 Analyze the needs of different departments and determine ways to meet business objectives Support over 250 desktops and 80 servers Administer and enforce Information Systems policies Assess compliance with HIPAA, SOX and PCI Data Security Standards Manage multiple projects from conception to completion Provide first and second-level troubleshooting.

West Memphis, AR

 Provide all levels of IT support for hospital and clinical staff Work with a team to support over 300 desktops and 50 servers Support Electronic Medical Records - HMS, NextGen, Allscripts, NovaPACS Install and manage Windows 2008 and 2012 Server Manage servers and desktops in VMware View Provide rotating on call support for a 24/7 environment.

Memphis, TN

 Provide first and second level support for Memphis locations Support remote computers via Bomgar and RealVNC Convert software library to digital archive Troubleshoot SAP printer and user account issues Maintain continuous on call support for critical systems Manage user accounts on BlackBerry Enterprise Server

Memphis, TN

 Provide all levels of IT support for multiple clients in the Memphis area Support a wide range of technologies including: server, desktop, network, and mobile devices Install and manage Windows 2003 and 2008 Server Active Directory infrastructure Install and manage Microsoft Exchange 2003, 2007 and 2010 Support clients OS ranging from Windows 2000 to.

Memphis, TN

 Work with a team to provide logical and physical support for 50 servers and over 1,500 desktops at multiple offices Collaborate with other departments to resolve issues affecting enterprise Establish and maintain an excellent working relationship with a community of corporate PC users based upon technical ability and a positive attitude Manage file.

Memphis, TN

Memphis, TN

 Responsible for over 30 desktops and 1 server Maintain computers at various locations via Remote Desktop Connection Configure Virtual Private Network between main and remote locations