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David Kaplan is listed as Helping deliver product technology capabilities in the relentless pursuit of the best customer experience. at Next Mile Labs, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at bcbsa.com and a matched LinkedIn profile for David Kaplan.
David Kaplan previously worked as Founder and Owner at Next Mile Labs and Director, Digital Program Management at Blue Cross Blue Shield Association. David Kaplan holds Artificial Intelligence And Machine Learning, Boot Camp from Northwestern University.
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Digital Leader creating customer experiences that generate growth through technology innovation and sustainable delivery. Skilled in artificial intelligence (AI), cloud solutions, application development, and customer-facing delivery from start-up to scale-up and act as an intrapreneur in complex environments. Able to combine product management vision with the precision of program execution, delivering customer engagement that distinguishes the business in competitive markets.
Listed skills include Leadership, Saas, Product Innovation, Management, and 12 others.
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A career timeline built from the work history available for this profile.
Digital transformation. Delivering AI capabilities that provide a consistent brand experience no matter where the customer is located. Focus on data analytics and automation to drive seamless, personalized experiences based on proactive and predictive analytics with a UX that is well designed and easy to use.
Greater Chicago Area
Transformed the loyalty platform by implementing cloud technologies and targeted engagement strategies, increasing customer interaction and revenue. Led a shift to lean agile development, significantly reducing operational costs and ensuring robust security and compliance standards.
Greater Chicago Area
Directed initiatives within the Treasury Services division, innovating on proactive customer support and focusing on risk/compliance capabilities.
Greater Chicago Area
Drove the launch of connected sports equipment across retail and institutional product lines. Led digital initiatives with the global CPG executive team, building solutions for omnichannel experiences.
Greater Chicago Area
Directed omnichannel delivery, managing a team of four and a $36.7 million portfolio. Applied lean agile methodologies to accelerate development of the 5-star rated app with over 85 million installs.
Greater Chicago Area
Led a lean team responsible for customer loyalty engagement, awareness, and retention through the development of application-to-API capabilities for a seamless omnichannel coupon experience.
San Francisco Bay Area
Established QA team of four, scaled-up scope, speed, and quality for this burgeoning ad-tech start-up.
Greater Seattle Area
Built products: Shop with Points, Coin, and Currency Converter for sell globally transactions.
Greater Seattle Area
Led initiatives to increase satisfaction, achieving $50,000/yr cost savings in the 3rd party seller business.
Greater Chicago Area
The first employee of a payments solutions consulting practice, founded by Palm alumni, which was later purchased by Nortel. Led the Web Services practice by building CRM capabilities for ISPs that enable Software as a Service (SaaS).
San Francisco Bay Area
Category creation of Internet connected devices and dominate mobile computing. Envisioned and built mobile applications, including Palm's introduction into the services space and was responsible for the developer community.
San Francisco Bay Area
An accelerator for technology and entrepreneurship, responsible for incubating digital businesses and creating electronic communities.
Generative AI, Natural Language Processing (NLP), Neural Networks, Data Analytics, Decision Science
Quick answers generated from the profile data available on this page.
David Kaplan works for Next Mile Labs.
David Kaplan is listed as Helping deliver product technology capabilities in the relentless pursuit of the best customer experience. at Next Mile Labs.
AeroLeads has found 1 work email signal at @bcbsa.com for David Kaplan at Next Mile Labs.
David Kaplan is based in Greater Chicago Area, United States, United States while working with Next Mile Labs.
David Kaplan has worked for Next Mile Labs, Blue Cross Blue Shield Association, Chase, Wilson Sporting Goods Co., and Walgreens.
You can use AeroLeads to view verified contact signals for David Kaplan at Next Mile Labs, including work email, phone, and LinkedIn data when available.
David Kaplan holds Artificial Intelligence And Machine Learning, Boot Camp from Northwestern University.
David Kaplan is listed with skills including Leadership, Saas, Product Innovation, Management, Software As A Service, Project Management, Start Ups, and E Commerce.
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