Experienced Field Guide dedicated to enhancing customer relationships and fostering brand loyalty within the cycling industry. As a passionate advocate for SRAM, I am committed to amplifying our brand presence, educating key stakeholders, and nurturing lasting partnerships that drive business growth.In my role at SRAM, I focus on fostering enduring connections with key customers and retailers, aligning their needs with our innovative products and solutions. My responsibilities encompass cultivating robust relationships, providing comprehensive product education, and coordinating collaborative initiatives to enhance community engagement and brand visibility.With over 9 years of professional experience in retail marketing and sales within the outdoor and bicycle industry, I bring extensive knowledge of SRAM products and competitors, ensuring an in-depth understanding of market dynamics. My proficiency in leveraging digital marketing channels and employing CRM systems enables me to strategize effective outreach and engagement tactics.Driven by a customer-centric approach, I thrive on identifying creative solutions to address client needs, fostering a deep understanding of their businesses, and delivering compelling presentations tailored to diverse audiences.My dedication extends beyond traditional sales efforts; I actively support brand marketing initiatives, execute grassroots activities, and coordinate events to drive product awareness and sales. I manage various product components for customer trials, product showcases, and promotional activities, ensuring an immersive brand experience.Adept at managing diverse territories including Austin, San Antonio, Houston, RGV, and everything in between, I am flexible and adaptive to meet the dynamic needs of our valued partners. My commitment to excellence is evident in my ability to travel extensively, meet customers' expectations, and consistently deliver results.I am thrilled to contribute to SRAM's mission of enhancing the cycling experience through cutting-edge components, advocacy, and unwavering dedication. Join me in promoting cycling and fostering meaningful connections within the cycling community.SRAM, LLC is an equal opportunity employer, and I am proud to be part of a global team committed to advancing cycling culture worldwide.
Listed skills include Customer Service, Microsoft Office, Strategic Planning, Leadership, and 33 others.