David Smith Email & Phone Number

Shakopee, Minnesota, United States

Seamlessly execute the activities of solutions-based projects and develop project plans to support client strategies. * Evaluate, analyze, and create solutions for new customers and new opportunities * Collect project specifications from client and available resources to accurately communicate those specifications to internal and/or external service departments * Solve for materials, due dates, and print options based on customer requirements * Accountable to the customer for delivering communication regarding solutions and project inquires * Optimize, and drive controlled schedules across the company and cross-functional teams * Set and meet deadlines with quality deliverables, adapting and altering plans based on changing circumstances

• Partnered with clients, sales, customer service representatives, outside business partners, internal department managers, estimators, programmers, and print operators to deliver a finished product that surpassed client expectations. * Worked business to business (B2B) as the Account Manager and Project Manager for personalization projects. * Conducted client presentations and technical consultation during initial stages of client and project procurement * Managed mail piece design compliance, data processing, and programming for variable data mailing projects. * Created signoffs and reports for clients to approve production. * Created processed data files and reports for production team.

Bloomington, Mn

* Managed all aspects of personalization print projects, including print programming and data processing, from conception to finished product across all departments within the organization. * Led interactions with clients, sales, customer service representatives, outside business partners, internal department managers, estimators, programmers, and print operators to deliver projects that drove customer satisfaction and retention. * Worked business to business (B2B) as the Account Manager and Project Manager for personalization projects. * Conducted client presentations and technical consultation during initial stages of client and project procurement. * Led production staff across four departments. * Directed data processing and conversion of data files into a process manipulating format. * Managed production, including workflow determination and resolution of schedule conflicts. * Led quality control processes, procedures, and accountability of departments and staff. * Participated in sales calls with clients to answer questions regarding data processing, file formatting, file manipulation, postal regulations, personalization programming, and overall project design. * Reported to President on process improvement, quality control procedures, workflow changes/improvements, revenue opportunities, and ROI projections/feasibility determination of capital expenditures. Created programs, tools, and inventory control procedures to increase productivity and drive efficiency. * Selected business partners and negotiated pricing structures. * Conducted ROI analysis before implementing new processes or equipment. * Trained new and existing employees on equipment operation, postal regulations, sortation, computer systems, and programming adjustments. * Consulted with other departments on process improvement, quality control improvement, and the development of spreadsheets and label programs to help with tracking and product shipping identification.

* Coached 6th and 7th grade boys in hockey skills development, fundamentals, and strategy.* Taught age-specific hockey concepts and the importance of the two-second games within the game.* Concentrated on lessons in competitiveness, character building, sportsmanship, being a good teammate, work ethic, handling adversity, and the importance of nutrition and fitness.

Minnetonka, Mn

• Managed all aspects of print projects from conception to finished product within the Personalization Department. • Partnered with clients, sales, programmers, and print operators to deliver a project that met or exceeded client expectations.• Managed Personalization programming, data processing, and print operator staff.• Directed conversion of text and data files by programming staff.• Managed production of personalization printers to include workflow determination and resolution of schedule conflicts.• Participated in quality control initiatives and process improvement. Instrumental in creation of quality control processes, procedures, and implementation by departments and staff.• Partnered with sales on client calls to answer questions regarding data processing, postal regulations, personalization programming, and overall project design.

Greater Minneapolis-St. Paul Area

• Identification of potential clients with high interest loans through research.• Cold calling on lists generated from research.• Networking with mortgage officers to obtain referrals.• Call on clients obtained from external referral networks.• Processing, underwriting, and closing of loans.

Greater Minneapolis-St. Paul Area

• Generation of new business through outside sales. Ranked 12th in the nation for sales after 6 months of employment. • Opened and serviced new and existing accounts.• Responsible for home equity loans, home equity lines of credit and purchase money loans.• Accountable for establishing business accounts, business loans and business lines of credit.• Provided back-up customer service support.

Eden Prairie, Mn

• Responsible for all stages of customer sales, updating inventory management system, new employee onboarding, supervision and motivation of tire technicians and mechanics.• Ranked 7th place (500 consultants) in sales after 5th week of employment. Consistently ranked in the top 2 for nationwide sales every week, including top total sales and margin dollar sales.

Bachelor'S Degree, Recreation And Sports Management, Emphasis In Marketing And Business Administration

Level 3 Coaching Certification