David Tull Email and Phone Number
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David Tull personal email
CUSTOMER SUCCESS | TEAM DEVELOPMENT | CUSTOMER EXPERIENCE | OPERATIONS MANAGEMENT Contact Center Management | Change Management | Social Media Engagement | Product Accomplished team leader and performance manager with expertise growing and developing new and existing teams and cultures. Passionate about developing and strengthening individual talents and skills to foster proactive customer and user experience, improve employee satisfaction and personal development, and produce measurable results that meet and exceed organizational objectives. Active community leader and professional actor / educator.
Healthmark Group
View- Website:
- healthmark-group.com
- Employees:
- 564
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Director Of Support OperationsHealthmark GroupColumbus, Oh, Us
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Support Operations ManagerBabylist Nov 2022 - PresentDriving customer experience optimization on behalf of our CS teams, our business partners, and our customers. -
Director Of Customer ExperienceNet Retailers, Inc - Dba Luxedecor.Com Jan 2022 - Jul 2022Overseeing customer experience, sales and CS for Net Retailers' family of websites, translating the luxury showroom experience into an e-commerce environment. -
Director Of Sales And Customer ServiceRevolutions, Inc. Sep 2020 - Dec 2021Leading the sales and customer support operation for SpinLife, the e-commerce engine fueled by Revolutions, Inc. Ensuring all customers enjoy the knowledge and expertise our team brings to the table when selecting the right mobility equipment for their needs, and raising their quality of life by making sure they stay in motion. -
Director Of Customer SuccessSeamless.Ai Jun 2019 - Sep 2020Columbus, Ohio AreaSeamless.AI is an online search engine helping sales professionals globally create new relationships and opportunities, faster than ever before using the power of artificial intelligence.Leading development and execution of customer success operations through dedicated support, in-app messaging and training, customer knowledge center and community, and fostering product conversations with both free and paid users. -
Director Of Customer ExperienceSmart Harbor Mar 2018 - May 2019Columbus, OhioSmart Harbor provides technology solutions for more than 1,300 independent agencies that represent over 100 carriers, empowering them with industry-specific digital marketing strategy to grow their businesses. -Strengthening and optimizing overall client experience across website, SEO, digital marketing, social media, and email marketing products. Managing inbound support and proactive strategic support for elevated client product, along with client sentiment management and product iteration. -
Customer Experience ManagerSmart Harbor Sep 2017 - Mar 2018Columbus, Ohio Area-Managing customer experience for Smart Harbor's network of local insurance clients through onboarding and inbound/outbound support for our digital product and strategy offering.
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Customer Engagement ManagerJackthreads May 2013 - Feb 2017Columbus, OhJackThreads (www.jackthreads.com), founded in 2008 as a flash sale site for the streetwear community, evolved into a men’s style destination providing a curated selection of the company’s favorite brands and new namesake collection, and bringing style, quality, and value under one digital roof. Managed the Customer Service Team, with responsibility for 10 direct reports and as many as 70 employees. Built and executed roadmap for best in class social media customer care. Responsible for Customer Service (CS) learning management, instructional design and implementation, culture, and internal communication. -
Customer Service Training And Quality Assurance SupervisorJackthreads Apr 2012 - 2013Columbus, Ohio AreaBuilt business case and ran lead testing for social customer service platform Conversocial, allowing us to respond to 10X as many customers by filtering and prioritizing proactive search functions.
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Actor / Education And Outreach CoordinatorNew Players Theater 2011 - 2013Columbus, Ohio AreaDeveloped and taught workshops for apprentices, provided coaching in movement and voice for productions, wrote copy for marketing and sales, and participated in the continued development of education and community outreach programs. Performance experience includes "Twelfth Night" and "Romeo and Juliet" (2011), "Scapin" and "King Lear" (2012), and "Henry IV part 1" (2013). -
ActorAvailable Light Theatre Nov 2011 - Sep 2012Columbus, Ohio AreaPerformed in the area premieres of "33 Variations" and "Bloody Bloody Andrew Jackson." Most recently performed in the world premiere of "Leaving the Atocha Station."
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Customer ServiceJackthreads May 2011 - 2012Columbus, Ohio AreaJoined a team of three associates dedicated to responding to customer emails. At this point in time, JackThreads had very nearly one millions members.Served as lead trainer and interviewer as team expanded.
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Actor/ EducatorRiverside Theatre Apr 2008 - Jul 2010Iowa City, Iowa AreaPerformed in "The Comedy of Errors," "The Winter's Tale", "A Dog's Life", "Romeo and Juliet," and "Love's Labours Lost". Participated in the 2009 "Walking the Wire" monologue festival. Toured the region in 2010 as part of the Will Power education program. -
Adjunct FacultyCoe College Jan 2010 - May 2010Served as instructor for Acting I.
David Tull Skills
David Tull Education Details
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Theatre Arts -
Film Television And Theatre
Frequently Asked Questions about David Tull
What company does David Tull work for?
David Tull works for Healthmark Group
What is David Tull's role at the current company?
David Tull's current role is Director of Support Operations.
What is David Tull's email address?
David Tull's email address is da****@****cor.com
What schools did David Tull attend?
David Tull attended University Of Iowa, University Of Notre Dame.
What skills is David Tull known for?
David Tull has skills like Leadership, E Commerce, Social Media, Public Speaking, Content Management, Training And Development, User Experience, Contact Center Technology, Vendor Management, Team Management, Quality Assurance, Facebook.
Who are David Tull's colleagues?
David Tull's colleagues are James Derham, Bryanne Stanberry, Rhia, Shelitha Caldwell, Stacey Keohaname, Jennifer Markum, Fatimah Sweet, Kim Sims.
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David Tull
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David Tull
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