Deana Smith Email and Phone Number
Deana Smith work email
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Deana Smith personal email
Experienced Customer Service Specialist skilled in Customer Relationship Management (CRM). Positive and friendly attitude, excellent conflict resolution skills, able to take ownership and gain trust and loyalty by using active listening skills, empathy and follow through. Experience in how to best engage with customers by adapting tone, phrasing & speed to match customers needs/preferences, focused on supporting company mission statement and building brand loyalty.
Allied Fire & Security
View- Website:
- alliedfireandsecurity.com
- Employees:
- 68
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Customer Care RepresentativeAllied Fire & Security Aug 2022 - PresentSpokane, Washington, United States
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Customer Care RepresentativeVyanet Operating Group Aug 2022 - PresentSpokane, Washington, United States -
Customer Service RepresentativeViking Group Inc. Sep 2021 - May 2022San Antonio, Texas Metropolitan AreaProcessed requests for orders, quotations, sourced special-order items for price and availability.Scheduled truck deliveries to jobsites, coordinated with sales, fabrication, credit, inventory control, and warehouse personnel and other various departments to facilitate the needs of the customer.Increased sales by emphasizing promotions and add on sales utilizing product knowledge and opportunity recognition.Cultivated and maintained relationships with customers and suppliers. and… Show more Processed requests for orders, quotations, sourced special-order items for price and availability.Scheduled truck deliveries to jobsites, coordinated with sales, fabrication, credit, inventory control, and warehouse personnel and other various departments to facilitate the needs of the customer.Increased sales by emphasizing promotions and add on sales utilizing product knowledge and opportunity recognition.Cultivated and maintained relationships with customers and suppliers. and resolved shipping, and billing errors, when necessary. Show less -
Customer Service Representative IvMedtronic Diabetes Jul 2017 - Jul 2021San Antonio, Texas AreaManaged a pipeline of customers, communicating via phone, email & chat to sell customers on the features and benefits of our program. Coordinated scheduling between customers and field reps for product training, provided technical support and acted as point of contact for any questions or issue resolution.
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Customer Service Team LeadMedtronic Diabetes 2014 - Jul 2017San Antonio, Texas
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Co-OwnerThree Little Birds Daycare 2012 - 2014San Antonio, Texas Metropolitan Area
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Cardmember Specialty Advisor - Business CardJpmorgan Chase 2011 - 2012
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Associate Product ManagerOrtho Organizers Inc Jan 2007 - May 2011Contributed on new product development teams, providing/coordinating all marketing deliverables from concept to product launchCreated Marketing Plans by gathering, analyzing and reporting research on customer needs/expectations, competitors and current market product trendsWorked closely with Engineering, Document Control and Operation departments to approve & upload all information needed including pricing, forecasts, packaging/labeling Bill of Materials Coordinated Global… Show more Contributed on new product development teams, providing/coordinating all marketing deliverables from concept to product launchCreated Marketing Plans by gathering, analyzing and reporting research on customer needs/expectations, competitors and current market product trendsWorked closely with Engineering, Document Control and Operation departments to approve & upload all information needed including pricing, forecasts, packaging/labeling Bill of Materials Coordinated Global product launches, provided training and Marketing collaterals to Sales, Customer Service, Distributors, Instructors and ManagementManaged current product portfolio, created marketing collaterals performed annual pricing and product rationalization Show less
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Buyer/Planner SupervisorOrtho Organizers 2003 - 2007Worked with new product developement teams to source new products and packaging solutions. Worked with director of Operations to meet, negotiate and provided forecasts to vendors. Worked with quality/regualtory department to asses and approve vendors. Supervised and trained Buyer/Planners on product and purchasing processes. -
Marketing CoordinatorOrtho Organizers 2002 - 2003Reported directly to the Vice President, managed annual schedule of conventions making all arrangements necessary including all paperwork & logistics. Coordinated continuing education courses working closely with Continuing Education Instructors ensuring students were signed up and prepared and coordinating forecasts for materials with our Buyers to ensure materials were available and on time.
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Customer Service Lead/ Sales RepOrtho Organizers Jan 1997 - Jan 2002Ensured excellent customer service through training and supervising CS team to assess and meet customer needs Trained new Sales Team and Customer service members on product and proceduresSupervised Customer Service Team, and provided product/customer supportManaged sales territory consistently met sales goals
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Level Iv Account ManagerDiscover Card 1994 - 1997Worked with customers at risk to negotiate and provide payment options and credit counceling solutions. Identified potential fraud accounts and performed skip tracing, researching and updating accounts and re-establishing communication to assist in bringing accounts current.
Deana Smith Skills
Deana Smith Education Details
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Business, Management, Marketing, And Related Support Services
Frequently Asked Questions about Deana Smith
What company does Deana Smith work for?
Deana Smith works for Allied Fire & Security
What is Deana Smith's role at the current company?
Deana Smith's current role is Customer Service Representative - Spokane, WA.
What is Deana Smith's email address?
Deana Smith's email address is de****@****ers.com
What schools did Deana Smith attend?
Deana Smith attended Southern New Hampshire University.
What skills is Deana Smith known for?
Deana Smith has skills like Product Management, Product Development, Medical Devices, Forecasting, Competitive Analysis, Management, Sales, Product Launch, Sales Management, Training, Marketing, Manufacturing.
Who are Deana Smith's colleagues?
Deana Smith's colleagues are Adam Devleming, Matthew Wood, Ryan Roter, Phil Ruetsch, Mel Forsman, Jenn Lind, Dwayne Harney.
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Deana Seigler
Rowlett, Tx2raytheon.com, verizon.net1 1469909XXXX
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Deana Smith
Associate Director: Providing Leadership And Strategic Direction For Healthcare And Non-Profit Sectors.Ann Arbor, Mi -
Deana Smith
Multifamily Professional - Specializing In Creating And Executing Data-Driven Strategies That Drive Retention, Improve Efficiency, And Increase Profitability.United States
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