Excel in facilitating and collaborating with business and development teams to analyze and finalize business requirements. This includes designing solutions, defining data flows, and mapping processes based on data analysis. You ensure deliverables align with business needs through rigorous testing.Maintain clear communication with business stakeholders, providing regular updates on project progress. You engage with the development team to resolve business-side impediments and ensure projects progress according to defined milestones.Guide development teams through business process flow and develop comprehensive workflow documents. You plan and develop logic within existing systems to generate required metrics.Responsible for planning and maintaining project progress status, and regularly updating internal stakeholders. You engage with business teams to plan User Acceptance Testing (UAT) and develop formats to capture findings and testing steps.Enable and involve team members in ongoing projects, supporting implementation and fostering continuous improvement. You develop reports and dashboards in SFDC, ensuring the team receives relevant data dynamically for better visibility. Additionally, you generate data on key metrics, providing it in a consumable format to stakeholders

Developing Process Workflow Documents: You excel in developing process workflow documents and sharing process details with the IT team. This involves identifying sub-processes and metrics for projects, ensuring that all aspects are well-documented and communicated. Quality Control and Feedback: You perform quality control to maintain process standards within the team and provide feedback. This ensures that the team adheres to high standards and continuously improves. Reports and Dashboard Development: You prepare and develop reports and dashboards in SFDC, ensuring that the team receives relevant data on time and has visibility into key metrics. This involves performing data analysis on deal-key metrics, discounts, products, and account verticals related data. Automation and Data Insights: You automate reports using Excel VBA and regularly upgrade and test the VBA macro applications. Additionally, you discover metrics and provide data insights for process improvement, ensuring that the team operates efficiently and effectively. Deal Desk Responsibilities: You perform day-to-day Deal Desk responsibilities, supporting complex and high-value deals. This involves managing various aspects of the deal process and ensuring that all deals are handled with precision and care. Training and Development: You train new members on contracts, products, and the Deal Desk process, ensuring that they are well-equipped to handle their responsibilities and contribute effectively to the team.

Coaching and Empowering Team Members: You excel in coaching team members to enable them to work and make decisions independently within the process. You encourage them to focus on their core responsibilities while motivating them to pursue additional responsibilities. By looking at the process holistically, you plan how members can support and add value to the process. You keep them motivated and excited about their journey to perform process activities. Guiding and Aligning with Organizational Objectives: You guide and align team members with the broader objectives and values of the organization and management. You engage in setting SMART goals for members, encouraging them to take initiative and achieve measurable outcomes6. Regular check-ins help measure progress and guide them to achieve their goals successfully. You also refresh organizational values at regular intervals to keep members motivated and aligned. Managing Deal Structuring and Stakeholder Engagement: You manage deal structuring and validation throughout the deal lifecycle process, ensuring its execution, accuracy, and visibility to internal stakeholders. You also manage stakeholders to increase regional engagement and participation in business. Skill Development and Continuous Improvement: You enable team members to acquire both specialized and generalized skills to support the process. This involves continuous improvement efforts and ensuring that team members are well-equipped to handle their responsibilities effectively.

Deal Desk Operations: As part of the Global Finance Operation, you interact and brainstorm with the Sales team and collaborate with cross-functional teams, including BU Finance, Product Team, Revenue Assurance, OM, Credit, and Legal teams. You manage deal structuring and validation throughout the deal lifecycle process, ensuring its execution, accuracy, and visibility to internal stakeholders. You identify and evaluate the pricing structure of different products and contractual terms & conditions to help sales structure deals and identify potential risks that can affect deal booking or closure. Contract Review and Approval Process: You review customer entitlements and contracts, analyze deal discounts, pricing, and terms & conditions. You assist sales in managing the deal approval process and drafting contracts for respective opportunities. You address and manage any issues, resolutions, and negotiations, acting as the central point of contact for all stakeholders related to respective deals/opportunities and the Sales organization. Sales Process Facilitation: You facilitate and support sales processes on their deal approvals, organizing cadence calls and meetings with cross-functional teams needed to drive deal velocity and final decisions. You impart knowledge and spread awareness of different processes of internal stakeholders to Sales from BU regarding pricing, discounts, and revenue recognition processes, which include terms & conditions that may affect collection and billing to customers. Reporting and Automation: You prepare and generate reports for higher management and automate them through VBA (Visual Basic Applications).

Cost and Price Analysis: Part of India Finance Operation, performed analysis of cost and price for each server opportunity. This involved following the pricing method, analyzing the cost for Bill of Material, and reviewing margins. Sales Support: Contributed to sales meetings by reviewing server configurations, understanding competition, and positioning server models against competitors. Competitive Pricing: Analyzed and evaluated competition prices, providing the best cost-effective configurations to beat the competition and achieve better margins3. Sales Team Assistance: Assisted the Sales Team in positioning server models, configuring to meet customer target prices, and re-configuring to reduce costs and win in competitive scenarios4. Deal Analysis: Conducted analysis of current deals compared to past reference deals, adjusting prices accordingly. Reported on the analysis of worst and best deals along with their Gross Margin Flow analysis for server opportunities.Trend Analysis: Performed quarterly trend analysis on margins with respect to server models. Compliance and Documentation: Engaged with coordinators and sales/account managers regarding compliance in respect to End Customer Verification, covering key points and documenting them for audit. Process Improvement: Led a process improvement project by automating Monthly Cost Sheet preparation, significantly reducing Turnaround Time (TAT) using Excel and VBA.

Price Protection Coordination: Successfully coordinated with Canadian and US price protection systems and adhered to their compliances. Claims Evaluation: Analyzed the price protection process and evaluated claims provided by resellers, researching details in the system. Claims Processing: Processed claims as per the norms of the price protection process, reconciled the approved amount by the vendor with the claimed amount, and finally credited/denied the customer. Recognition: Received a Star certificate for a process improvement project at Infosys.