Deborah Bailey Email & Phone Number

Harrisburg, Pennsylvania Area

Reading, Pennsylvania Area

Licensed in Home, Auto, and Life Insurance. Specializing in personalized service customized to meet all of your insurance needs.

A 300,000+ square foot entertainment complex featuring over 2,000 state of the art slot machines, live entertainment, a wide variety of dining venues and a thoroughbred race track. The operation is open 24 hours/day, 365 days/year.Directed front of house venue operations; oversight of 100+ employees; 7 direct reports, encompassing interviewing/hiring; employee discipline and termination; guest servicesManaged revenue/labor with P&L including budget oversight for multiple venues ranging from $2M to $4.2MDeveloped and facilitated training programs for front and back of house employees for safe food handling and responsible alcohol service utilizing ServSafe and TIPS; identified retraining needsDirected front of house managers in identifying and supporting departmental goals by tracking P&L; identifying market trends. Acted as liaison to marketing team for venue specific initiatives Developed leadership skills in management team to enhance business and employee performance in conjunction with human resources. Maintained MICROS system for food and beverage including programming of venue menus Managed consistent application of policy, procedures and processes to enhance employee performance as well as promote, maintain and exceed guest service standardsServed as key member of Compliance Committee .

IHS was a multi-faceted health care organization with over 700 locations nationwide which began operation as a long-term care provider. The company expanded quickly in the mid 1990s and added sub-acute care, home care, and hospice business lines.Director of Communications Directed Communications and Video Center employees including satellite locations and provided leadership for interviewing/hiring; employee discipline and terminationAssumed leadership for annual report including: designer selection, coordination and direction of photo shoots throughout the United States, oversight of print production and distributionDesigned logos and develop corporate identities for new business linesCreated various newsletters t o support in-house departmentsCreated marketing collateral for multiple business lines nationwide. Interfaced with facility managers and sales executivesManaged printing of all sales collateral and financial materials for corporate offices and facilities throughout the companyFunctioned as liaison with company's PR firm to develop press releases and address press inquiries during crisis situations

Graphic Design

Education record