Seasoned account manager with 8+ years of experience collaborating with account executives, implementation, and product development team. Proven track record of significant contribution to the bottom line by team building, leading, and training. Proficient in analyzing business conditions, trends and identifying opportunities to expand market growth and share through consultative and transactional sales methods. Adept at mobilizing improvements in operational procedures utilizing various principles of agile business process management, lean six sigma, and continuous improvement in a data-driven service environment, providing measurable advancements in client satisfaction, process efficiency, and profitability.