• Manage builder portal and receive customer requests for gas and electric services • Utilizing multiple computer software programs for Data Entry such as SAP and GIS Business Solutions• Responding to urgent customer requests• Review and input customer requests into utility database in a complete, accurate, and timely manner• Answering phones and contacting customers• Assist Service Coordinators and Planners• Successfully manage multiple projects and priorities

• Oversee office organization, file maintenance, and client contracts• Promote the sale of office spaces and provide a welcoming and professional environment for business• Conduct mail-related services, phone queries for clients, and assist in billing/invoicing• Schedule conference rooms, meetings, and office bookings• Assist General Manager with daily tasks and acted as a liaison between clients

• Assisted in client relations including bookings, billing, mail handling, and telephone answering• Responsible for all business inquiries from clients and managed client move ins/move outs• Coordinated building operations and maintenance to ensure highest level of client experience• Organized and planned marketing materials, customer appreciation, and industry outreach events

• Responsible for greeting guests at check-in and booking them for resort tour presentations/owner updates • Created areas of opportunity that leads to increased production, develop, and implement sales strategies• Welcomed guests warmly and provided them with information about the resort, activities, and services• Maintained above budget penetration rate of assigned guests and ensured that the overall penetration of the site is above budgeted percent

• Conceptualized and developed ideas, designs, and strategies in various creative projects• Managed workflow among four designers. Prioritized and delegated tasks and oversaw art direction to ensure accurate completion• Developed marketing plans, campaigns, and promotions to drive the success of various events• Handled fulfillment of all purchase orders to ensure the creation, printing, and shipping was executed by deadline• Coordinated services including material preparation, program follow up, vendors, and on site activities• Conducted post-event evaluations to determine efficiency for future events• Maintained a raving fan base, managed postings, and increased engagement of subscribers on social media platforms• Saw projects through from execution to completion, ensuring necessary milestones were met in a timely manner • Consistently demonstrated the ability to shift priorities and organized multiple tasks simultaneously • Served as the main point of contact for clients and accounts• Managed and tracked the progress of client requests and generated invoices

• Maintained an open line of communication among all market staff and helped drive process improvements• Responsible for market set-up for each day’s events/activities in an ever changing environment • Established and maintained relationships and communication channels with vendors, ensuring all set-ups and guidelines were met • Conducted periodic customer counts each day and assessed the level of growth in market usage

• Showcased newest fashion and demonstrated the ability to professionally interact with customers • Analyzed customer’s needs, provided personal service, and emphasized products accordingly• Processed client orders, both online and in store• Replenished floor merchandise, processed damages, and assisted in seasonal floor sets/merchandising• Easily handled cash, check, and credit card transactions at the POS system• Achieved Employee of the Month Award in recognition of demonstrating productivity, and ability to up sell customers upon cash out while Market and update current trends on social media site

• Assisted management and clients with all tasks associated with the event preparation process• Distributed printed materials at various targeted events to attract future clients• Helped plan details and prepare marketing materials for promotional events

• Helped facilitate multiple events from start to finish • Worked as a team member to research venues and special events resources • Managed and tracked special events inventory, identified specific coding for invoicing purposes