•Managing a group of Counselors to ensure that the counseling happens smoothly.•Addressed inquiries regarding career counseling and guiding them on the basis of their MI – MN (Multiple Intelligence – Multiple Nature)•Manages all aspects of Recruitments and Training. •Enhancing staff knowledge, skills with various training programs. •Supervise & Audit performance of counselor & provide timely feedback. •Sent follow-up marketing materials to Clients/Students and build follow-up calls until the relationship is recognized.•Developed ideas to enhance the existing business strategies. Ensured that Students are satisfied with the Organizations services.•Ensuring consistency of branded consumer experience throughout all customer and consumer touch points

•Identify the training needs, design the module, schedule, organize and conduct training programs. Design, develop and execute new training programs targeted towards enhancing the performance to meet the employee and customer expectations.•Building Relationships with various universities representatives (Australia/UK) to develop and plan new ventures and business opportunities. •Suggesting and implementing strategies for business development. Developed marketing & Promotional strategies

•Counseling Students for Australian Universities, TAFE’s & private institutes and providing them options based on their qualification & work experience.• Sending their application to the respective Education Provider and following up for the offer letter and then counseling them for Visa as well.• Collecting the Visa file from Students, verifying their financials from respective Financial Authority.• Attaching various important documents & reports with Visa files and sending that for eVisa lodgment to Visa department.• Helping students with pre-departure information and if applicable arranging their accommodation & airport pickup with the respective Education provider.