Deepti Sehgal

Deepti Sehgal Email and Phone Number

Advisory Technical Writer at Pitney Bowes/Speaker at STC/Technical Documentation Trainer @ Pitney Bowes
stamford, connecticut, united states
Deepti Sehgal's Location
West Delhi, Delhi, India, India
Deepti Sehgal's Contact Details

Deepti Sehgal personal email

About Deepti Sehgal

A competent Technical Communicator, content designing comes naturally to me. My documentations are user-centric and I can completely fit myself into the end user’s shoes for creating documentations. As a Technical Communicator I simply try to understand technology and end user, and then try to make technology simpler for the end user in form of various documentations. While bridging this gap, my intent is to design content that can help enrich the end user experience with software products. By virtue of my education, experience, knowledge and expertise, I am a Technical Communicator and have created core technical documentations (majority of them from scratch single-handedly) for various organizations. Another facet of my personality is the flair creative writing. I believe, same content can be written in multiple ways depending upon the end user. That’s where my understanding of the end-user begins, which is from the very beginning! Drafting content is just a small part of any technical writing profile. Some personality traits are a must for a technical communicator, including team spirit, excellent communication, strong grammar base, collaboration spirit, sensitivity to understand the end user, structured thought pattern, content designing and editing abilities, interviewing skills, convincing skills, self-learning, initiative taking, tool knowledge, to name a few. I adhere to all these essential traits and possess each one mentioned. To summarize, I describe myself as a Technical Communicator with hands-on experience, knowledge, expertise, education and training. On the creative end, I am equally competent writer with a variety of technical content writing feathers in my cap. I am an excellent communicator, relate to technical teams and management teams equally well, possess interviewing skills, am a passionate writer and can handle projects single-handedly. These are the essential ingredients that make a writer a competent writer! .

Deepti Sehgal's Current Company Details
Pitney Bowes

Pitney Bowes

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Advisory Technical Writer at Pitney Bowes/Speaker at STC/Technical Documentation Trainer
stamford, connecticut, united states
Website:
pitneybowes.com
Employees:
11473
Deepti Sehgal Work Experience Details
  • Pitney Bowes
    Advisory Technical Writer
    Pitney Bowes Jul 2014 - Present
    Noida Area, India
    Advisory Technical Writer at Pitney Bowes.• Responsible for Location services based API product documentation. Involved in from-scratch documentation of various location-based web APIs. Also responsible for SDK documentation of these APIs for Java Script, iOS and Android mobile platforms. • Identification of documentation needs including deliverables, timelines, project and domain knowledge gathering, familiarity with target audience• Devising documentation plan and collaborating with various stakeholders and the management on the same (part of documentation management role)• Conceptualizing documentation structure, writing detailed documentations and rolling-out the documentations as per the devised plan• Analyzing the feasibility of right documentation tool for LBS documentation purposes. Reaching out to various documentation teams to understand various documentation-setup and deciding the right tool for LBS• Identified and implemented a Documentation process in Agile to be in synch with the development in agile environment.• Creating XML-based DITA (using OxygenAuthor tool) documentation set-up for documenting LBS• Planning documentation (including documentation and reviews) in each sprint+1 cycle• Taking care of the documentation needs of two scrum teams• Collaborating with a team of 25 onsite and offsite team members to gather documentation requirements• Documenting Geo APIs including documenting for mobile platforms including iOS and Android webhelp• Preparing documentation for Localization • Documenting Geo APIs strategically to be able to generate multiple outputs from single-sourced content in DITA; for example, pdf, HTMLs, Webhelp Webhelp for mobile platforms including iOS and Android • Branding Documentation • Documented Agile Best Practices for PB writers explaining the agile concepts in documentation.
  • Wincere Inc.
    Consultant - Technical Writer
    Wincere Inc. May 2014 - Jun 2014
    Noida Area, India
    Technical content development including marketing content & web content.Technical documentation for company's clinical trials domain based product
  • Arizon Solutions
    Web Content Developer
    Arizon Solutions Mar 2014 - Apr 2014
    Freelance
    Offsite web content development from scratch for a Chennai-based start-up. Understanding company's business model for creating content.Link below:http://www.arizonsolutions.com/
  • Dell
    Technical Writer Senior Analyst @ Dell
    Dell Nov 2011 - Feb 2014
    Noida
  • Divya Learning Solutions
    Freelance Content Writer
    Divya Learning Solutions Oct 2008 - Dec 2011
    Working on the travel brochure for Thomos Cook.
  • Contata Solutions Pvt. Ltd.
    Technical Writer
    Contata Solutions Pvt. Ltd. Jan 2010 - Nov 2011
    Noida Area, India
  • Contata Solutions
    Content Writer
    Contata Solutions 2010 - 2011
  • Brainroots Solutions Pvt. Ltd.
    Freelance Technical Writer
    Brainroots Solutions Pvt. Ltd. Feb 2009 - Nov 2009
    Working with BrainRoots on their techhnical docs including functional and design docs. Also working on the user manuals of company's telecom based application
  • Classic Informatics Pvt. Ltd
    Freelance Technical Content Writer
    Classic Informatics Pvt. Ltd Oct 2008 - Aug 2009
    Working as a Freelance Technical Content Writer. Responsible for developing web content for various portals.
  • Appulse Technologies
    Freelance Technical Writer
    Appulse Technologies Aug 2008 - Sep 2008
    Worked as a Freelance Technical Content Writer at Appulse Technologies Pvt. Ltd. Responsible for internal and external communication of the company and creating technical documents such as brochures, case studies, press releases and news letters.
  • Triumph India Software Services Pvt. Ltd.
    Technical Writer
    Triumph India Software Services Pvt. Ltd. Mar 2006 - Nov 2006
    Worked as a Full-Time Technical Writer with Triumph India Software Services Pvt. Ltd. wherein I was involved in creating User Manuals (Operation Guides), Installation Guides and E-learning materials for various clients. I have worked on Motorola projects as a Technical Writer in this company. I was involved in getting requirements from the SME's, understanding the pplications and develop various guides based on the functioning of the applications.

Deepti Sehgal Skills

Technical Writing Technical Documentation Web Content Software Documentation Manuals Newsletters Content Development Blogging Content Management Snagit Content Writing Robohelp Online Help Technical Communication Framemaker Press Releases Marketing Communications Agile Documentation Documentation Planning Documentation Designing Dita Authoring

Deepti Sehgal Education Details

  • Uttar Pradesh Technical University
    Uttar Pradesh Technical University
    Mca

Frequently Asked Questions about Deepti Sehgal

What company does Deepti Sehgal work for?

Deepti Sehgal works for Pitney Bowes

What is Deepti Sehgal's role at the current company?

Deepti Sehgal's current role is Advisory Technical Writer at Pitney Bowes/Speaker at STC/Technical Documentation Trainer.

What is Deepti Sehgal's email address?

Deepti Sehgal's email address is de****@****ail.com

What schools did Deepti Sehgal attend?

Deepti Sehgal attended Uttar Pradesh Technical University.

What skills is Deepti Sehgal known for?

Deepti Sehgal has skills like Technical Writing, Technical Documentation, Web Content, Software Documentation, Manuals, Newsletters, Content Development, Blogging, Content Management, Snagit, Content Writing, Robohelp.

Who are Deepti Sehgal's colleagues?

Deepti Sehgal's colleagues are Ivelisse Alonso, Tomeka Sims, Tinika White, Johnson Wei, Alicia Cave, Jonas Pettersson, Patrick Terentieff.

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