Delani Giltner Email & Phone Number

Tysons Corner, VA, US

Tysons Corner, VA, US

• Consistently exceed sales targets through product renewals, new business, upsells, and cross-sells, resulting in total revenue of $2.2 Million over a 12-month period.
• Develop and strengthen relationships with over 130 key accounts, ensuring a high level of customer loyalty, while creatively identifying areas for growth and expansion within existing accounts.
• Collaborate with cross-functional teams to facilitate sales wins, enrich product knowledge base, ensure successful implementation and onboarding of product, while providing timely and effective solutions for client.
• Effectively manage weekly sales pipeline to provide accurate forecasting, by tracking continuous customer engagement, analyzing sales cycle timelines, and identifying opportunity stages.
• Plan and identify growth strategies for given territory through competitor product analysis, understanding current market pricing, identifying customer needs and pain points, and conducting both product demos and.

Chicago, IL, US

• Successfully managed over 80 new and existing accounts including corporate travel, consortia, and extended stays, by specializing in strategic account management and customer retention in order to exceed revenue goals.
• Negotiated all RFP submissions through consultative sales efforts by utilizing national qualifiers such as Lanyon, Sabre, Nexus, Readybid, and HRS platforms for RFP completion.
• Acquired 10 new corporate accounts through various prospecting tactics such as; analyzing industry trends and market conditions, performing outside sales calls, attending tradeshows, hotel-hosted events, and.
• Collaborated with Global Sales team to implement targeted campaigns, marketing opportunities, and seasonal promotions to drive business for both corporate and leisure travel, while ensuring that these efforts are.
• Utilized a variety of revenue management systems and networking extranets, including Salesforce, STR reporting, TravelClick, Agency360, taConnect, Duetto, Opera, and Linkedin, in order to analyze relevant data and.

Chicago, IL, US

• Assisted the Director of Business Travel Sales with increasing segment revenue by 15% through new account solicitation and account management
• Coordinated and prepared productivity reports, sales projects, site inspection appointments, sales visits, and provided effective administrative support to the entire sales team
• Prepared and negotiated local corporate accounts and long term stay proposals and contracts, as well as servicing these guests for the entirety of their stay
• Promoted the facilities and amenities of the Hotel to potential and existing clients through a prospective approach and distributing sales leads accordingly
• Supported the Director of Catering in managing hotel events, including the organization of event logistics and preparation, while ensuring that all aspects run smoothly and successfully in order to exceed guest.

Chicago, IL, US

• Generated over $50k in sales per month, meeting sales quota and completing all sales-related inquiries
• Managed a client book of 500+ men and women while maintaining personal relationships with a diverse demographic, resulting in long-term business growth
• Communicated with other departments to ensure the appropriate delivery method and assist with other customer-related difficulties
• Upheld Nordstrom’s expert service, in providing exceptional brands and convenience to customers within the United States
• Identified and utilized market trends within the industry through extensive training in order to best serve consumer

New York, NY, US

• Examined a global Bloomingdale’s matter through a final project aimed towards the initiative of brand mapping and encouragement of cross-selling, further presenting the project to CEO, CFO, and multiple other executives
• Developed presentation, communication, and time management skills through classroom training, as well as learned the roles of executives and other leaders through various roundtables and panels
• Shadowed Sales Executives, Sales Managers, Visual Merchandise Management, and Public Relations Management, developing intellectual curiosity through assertively seeking information and skill development
• Mastered the understanding of customer experience by selling contemporary brands as well as successfully spending two weeks in the coaching cycle to identify sales professional skill gaps in performance vs. expectations