Denise Wright Email & Phone Number

Houston, Texas

Succeeds in fulfilling customers’ expectations and requirements by providing content and creating reports and deliverables based on pipeline inspection analysis results.Ensures compliance in technical documentation with organizational technical writing standards, internal/external industry specifications and proper grammatical usage.Creates, formats, edits and revises technical documentation such as preliminary and final reports, department-related procedures, work… Show more Succeeds in fulfilling customers’ expectations and requirements by providing content and creating reports and deliverables based on pipeline inspection analysis results.Ensures compliance in technical documentation with organizational technical writing standards, internal/external industry specifications and proper grammatical usage.Creates, formats, edits and revises technical documentation such as preliminary and final reports, department-related procedures, work instructions and training documents.Increases efficiency in reporting practices through identifying problems with existing processes and implementing methods for improvement. Show less

Kingwood, Texas

Enrich customer and employee knowledge of products by applying technical writing methodology to design and develop technical documentation including quality assurance procedures, work instructions, operating procedures, product assembly guides and job aids.Collaborate with management teams on process improvement initiatives to evaluate current business processes and document improvement opportunities.Enhance written documentation by creating cross-functional process flow… Show more Enrich customer and employee knowledge of products by applying technical writing methodology to design and develop technical documentation including quality assurance procedures, work instructions, operating procedures, product assembly guides and job aids.Collaborate with management teams on process improvement initiatives to evaluate current business processes and document improvement opportunities.Enhance written documentation by creating cross-functional process flow diagrams and taking photographs to produce illustrated step-by-step technical procedures.Successfully obtained and compiled content for technical documentation by interviewing subject matter experts (SMEs), including engineering, production and sales personnel.Achieve targeted performance objectives and desired business impacts, on time and within budget, by creating and executing detailed project plans.Promote productive and impactful teamwork by fostering effective relationships with cross-functional teams at all levels of an organization.Adapt communication style to meet the needs and preferences of varying personality types and diverse audiences.Transform technical and complex concepts into understandable ideas using both written and verbal communication.Ensure a mutual understanding of a project’s directives and status by facilitating regular meetings with stakeholders and providing written project updates. Show less

Kingwood, Texas

Enhance the learning experience by analyzing performance needs, conducting task and content analysis and identifying learning requirements and objectives.Improve customer adoption and efficient development of training products by standardizing the formats and marketing/legal requirements and creating templates for use by all members of the Organizational Development department.Apply advanced instructional design theory and adult learning principles, in collaboration with subject… Show more Enhance the learning experience by analyzing performance needs, conducting task and content analysis and identifying learning requirements and objectives.Improve customer adoption and efficient development of training products by standardizing the formats and marketing/legal requirements and creating templates for use by all members of the Organizational Development department.Apply advanced instructional design theory and adult learning principles, in collaboration with subject matter experts (SMEs), to create interactive and engaging instructor-led training programs with PowerPoint presentations, facilitator guides, participant workbooks, test questions and scenarios.Validate understanding of projects by developing Statements of Work (SOW), design plans and proposals including objectives, scope, responsibilities, deadlines and budget. Show less

Rochester, Ny

Composed speeches, created presentations, coordinated executive and company-wide meetings and managed special projects for the executives and board of directors.Developed and documented procedures and forms for company processes and policies.

Houston, Texas

Increased customer awareness of company products by creating effective end-user documentation, operations manuals and product data sheets.Promoted company products by generating website content, press releases, case studies, brochures and ad copy for industrial magazines and technical trade journals.Advanced successful change management processes for the implementation of computer applications by creating end-user documentation for SAP and various accounting, operations and… Show more Increased customer awareness of company products by creating effective end-user documentation, operations manuals and product data sheets.Promoted company products by generating website content, press releases, case studies, brochures and ad copy for industrial magazines and technical trade journals.Advanced successful change management processes for the implementation of computer applications by creating end-user documentation for SAP and various accounting, operations and sales systems for employees in over 400 operating locations.Increased productivity by developing documentation standards for the Training and Documentation department staff of over 30 employees and contractors. Show less