Denise Vancil Email & Phone Number

Schaumburg, Il

Creative Group designs global programs and experiences that reward excellence and inspire people to reach their full potential – we call it Thrivability. We have been motivating people since 1970. As a performance improvement company, we specialize in engagement, incentive and recognition solutions, and end-to-end meeting and event management. Creative Group has been honored with the CMI 25 Award, recognizing the top 25 most influential meetings and incentive management companies in the U.S., since the award’s inception in 2007.

Hoffman Estates

Analyzed business processes and Functional/Technical Design Documents to write detailed Test Cases and User Acceptance Testing scripts. Executed new functional and regression testing on Web-Driven Applications, Customer Care Tools, Point of Sale register code in labs/field testing at stores. Interpreted business requirements and new system interfaces prior to integration.Selected Accomplishments:Developed and maintained strong relationships with Development and project sponsors, increasing product quality and smooth agile development, testing, and deployments to production for Loyalty/Marketing applications and Customer CARE Tools.Reported critical defects during application testing in labs for multiple marketing programs, enhancing marketing methods, increasing sales, and reducing system downtime; received multiple personal recognitions from business partners and marketing teams.Conducted Point of Sale testing on highly visible Pharmacy Rewards Program, demonstrating functional design, enhancing member experience, and increasing Pharmacy Program sales.

Hoffman Estates, Il

Analyzing business processes and Functional/Technical Design Documents to write detailed User Acceptance Testing Test Cases. Completed Business Testing to eliminate critical defects before presenting enhance applications to Business Partners. Facilitated demo and UAT sessions with user community to ensure new software met their expectations. Key contributor to supporting new release deployments to production by creating detailed and executing smoke-test plan in production.Selected Accomplishments:Increased custom Web Based application quality by analyzing/reporting defects under test ensuring production deployment success.Completed implementation of a customized application to improve communications from marketing teams directly to all retail stores. Built strong relationships with developers, drove functional testing, perceived application stability, and communicated risks. Facilitated training sessions. Organized and supervised the pilot roll-out after store managers were fully prepared to use the new communication application.

North Aurora, Il

Managed multiple projects in challenging, fast-pace, and changing R&D environment. Communicated risk factors impacting product deployment during cross-functional meetings. Lead contributor to regression test enhancements and maintenance for complex relational database. Experienced in writing detailed test cases, test plans, test documentation during all phases of SDLC-Waterfall.Selected Accomplishments:Researched product definitions and examined Development’s test results before hand-off of a product, communicating product stability accurately and increasing QA team productivity.Designed and implemented UNIX / Windows test scripts to fully automate installation, execution, and storing test results, decreasing test execution time and increasing testing process consistency across all QA teams.Managed database release with 50+ enhancements using MS Project, formulating project tasks for 15+ Linux, UNIX, and Windows platforms; established milestones during development and functional testing, tracking progress on hundreds of tasks taken by multiple local and remote QA teams, and completing all testing within planned target dates.

Lisle, Il

Key tester with enthusiasm and team spirit therefore selected to join new Porting Team that would build and test INGRES enterprise-class relational database system (www.actian.com). Promoted to management role by recruiting QA team and managing their talents to test INGRES database releases. Tracked complex projects with over 400 tasks per project in MS Project.Selected Accomplishments:Formulated new QA standards and change assurance to build efficient teams partnering with Director to on-board new individuals with computer proficiency and team collaborators with passion to learn new technology, automated proprietary tools, and expand their knowledge of UNIX platforms.Trained newly hired testers in test plan, automated test script creation, and QA processes, increasing testing coverage and expediting product delivery.Supported QA teams remotely in New York, UK, and India, influencing teams to follow uniform guidelines and test procedures, increasing product quality 100% and reducing costs.

Assisted in the reorganizing and redirecting of a large QA team to restore balance and productivity. Liaison between QA and Development to debug and resolve critical product defects and implemented new testing procedures. Mentored testers in corporate system usage and testing tools. Maintained and executed automated regression tests along with the team on an enterprise-class relational database system.Selected Accomplishments:Redesigned hundreds of scripts for QA and User Acceptance Test, reducing turnover cycle by 20%.Executed and maintained automated test scripts and performed manual testing along with team, reducing testing cycle time-line by 55% by keeping tests well maintained, identifying and removing team roadblocks quickly, reporting defects faster, and detecting strengths and weaknesses to coordinate cross-training and balance out team.Audited Development’s test results and all testing projects by multiple QA teams to confirm accuracy, ensuring number of failing tests was decreasing, product was stable, breakage demonstrated by regression results was minimal, and no critical defects were open.

Key mainframe tester of IDMS DBA Tools with enthusiasm and team spirit, therefore, selected to join a new Porting Team. The team would build and test an enterprise-class relational database management system on 17+ platforms. Became the knowledge expert on automated testing tools and analyzing the results. Developed and implemented test plans based on technical specifications and/or product knowledge for both manual and automatic playback testing.Selected Accomplishments:Through Self-Training became Subject Matter Expert and SPOC in executing, maintaining and analyzing results of the automated regression suite of over 2000 test cases.

Assistant to Office Manager with all business related operations and software applications for a commercial paint manufacturer. Main responsibilities were timely daily invoicing, A/R, paint formula and raw materials data entry, switchboard, and customer interaction. Assisted Director of Production in quarterly raw materials and finished product inventory along with subsequent data entry into the inventory system. Responsible for computer system backups, periodic software upgrades, computer/software trouble shooting, used applications for A/R, A/P, Payroll, Commissions, Inventory, manual accounting ledger entries, along with any and all tasks to assist the Office Manager, Owner and Directors of Production.Key Accomplishment:Through Self-Training and discovery became the Subject Matter Expert and SPOC on all software applications used in front and back office along with all computer operations.