Derek Burnham Email & Phone Number

Denver, Colorado, United States

Greater Denver Area

Since 1998 DCNC has been a provider of the highest quality integration services, migration project management, networking, and desktop services support to companies of all sizes. We pride ourselves on the fact that we are more than just a partner or an outside vendor to our clients -- we become part of the companies we work with. We attempt to build and strengthen our client relationships through efficient, clear communication and sensible, cost-effective problem solving. We do not simply recognize IT hurdles and roadblocks; instead, we take the time to truly understand our clients and their businesses. We custom-design solutions to our clients’ specific needs, and proactively inform our clients in achieving their goals.

Greater Denver Area

Part of six person IT team responsible for managing multiple production environments comprising over 150 servers in multiple data centers nation-wide. Regularly travel to locations across the country to assist our enterprise clients with the implementation of our Bridger Insight XG software on multiple web, app., batch, and database servers. Our clients included most of the top 25 banks in the country.Worked extensively with and am proficient with ESX VMWare servers. Lead engineer responsible for converting multiple physical servers to virtual machines.Manage several instances and multiple databases for SQL Server 2005 and 2008. Including a clustered database in our production and DR environments.Responsible for backup administration both in local office and remote data centers utilizing Veritas Backup Exec.In charge of monitoring all systems using Nagios and Cornerbowl Log Manager.Created multiple powershell scripts to automate many different routine processes.Provide Tier III Technical Support to clients and Tier I & II as needed.Provide Tier III support to Desktop support team

Bozeman, Mt

Co-founded, formed and incorporated ANCG, Inc. in July 2004.Executive responsibilities included sales, contracts, billing, payroll, quarterly reports, marketing, project management, customer service, as well as many other administrative tasks.Senior Engineer supporting businesses statewide, as well as residential customers, with Network design, installation, maintenance, troubleshooting, PC and printer repair. Including installation, setup, and maintenance of numerous Windows servers, routers, switches, and other networking equipment.Installed and maintained several MTU/MDU wired/wireless hybrid systems for local and statewide hotels, apartment complexes, and business complexes, utilizing Cisco, Tut Systems, and Paradyne equipment.Provide outsourced technical support for local ISP customers, and Bresnan business customers.Installed, configured and maintained numerous Cisco routers, switches, firewalls, and access points, including several different series of each over the years.Paradyne DSL Hotwire Layer 2 certifiedMicrosoft Certified

Senior DSL Engineer responsible for overseeing/ maintaining all DSL operations in two cities; including NOC, CO design & installation, field installations, management and training of all junior level NOC and field technicians.Designed, installed, and maintained Wireless ISP service in Bozeman & MissoulaCustomer service/ technical support call center manager responsible for hiring, training and overseeing all technical support personnel Managed, configured and provided backup support of Cisco 3600, and 7200 Routers, as well as Cisco switches in Missoula and Bozeman NOC's.Provided Level III technical support to ISP customer base of 3000+Provided Network design, installation, consultation, & on-site repair to local businessesParadyne DSL Hotwire Layer 2 certifiedMicrosoft Certified Professional

Head of the network department responsible for the administration of 60+ business networks located throughout the state of MontanaProvided all aspects of network design, installation, consultation for local & state wide businesses in Montana.Built and installed custom NT servers, as well as NT and 98 workstationsManaged service and repair department & performed local computer software/ hardware repairs and upgrades

Responsible for overall office management and organizationIn charge of tracking & reporting on all state wide projects and corpsmembersManaged LAN/WAN, database, and computer systems for state and regional officesProvided training, consultation and support to state wide staff in database, network and general computer skills.

Developed and maintained custom relational database for state and regional officesResponsible for purchasing and maintaining all computer hardware and softwareResponsible for training all staff on database software and general computer skills.Managed Windows and Novell LAN/ WAN.

Education record

Education record