Land administration Technical Training Manager acting as deployable expert for select international land administration and registration specialist training roles. Overall responsibility for the preparation and implementation of any training programmes for projects and programmes. Authoring of technical training manuals and design of complementary training presentations and candidate test papers.

Authoring and delivery of a foundation level training course on Land Registration and Crown Land Administration to Government staff from The Land Registry, Crown Land Unit, Valuation Office and Survey & Mapping Department

Scoping potential restructuring options for the Bureau during July and August. Report and presentation to DFID Ethiopia and Bureau Heads upon completion.

Advising on the public information strategy and management of the Systematic Land Registration and Titling process in key Northern States of Nigeria under DfID's flagship GEMS3 programme. Contributing to the implementation of policy development and regulatory reform and the ongoing implementation of the FAO’s FLOSS / SOLA land administration solution. Also responsible for advising on the training, development and mentoring of civil servants and government contractors and monitoring the State-level articulation of a nationally coordinated gender equity and women’s economic empowerment strategy to address land based gender bias.

Designing, authoring and delivering a training course in the Turks & Caicos Islands for government employees from the Land Registry, Valuation, Survey & Mapping and Crown Land Unit to provide a more flexible, multi-skilled workforce able to process property transactions.The course provides full coverage of the current Registered Land Ordinance transactions. As well as providing legal knowledge, the course provides detailed instructions on the intricacies of updating Land Registry records to reflect property transactions. Provision of realistic scenarios and transactions and candidate test papers to complement the learning process providing all trainees with practical experience of the daily work of drafters and clerks in the Land Registry office. Authoring of an in depth Training Manual covering many diverse topics to accompany the instructor led sessions which currently in use as a permanent source of technical reference to staff.

Collating and reviewing the prospective training paths developing under the Roadmap document relating to the upgrading of the Cadastral Management Information System in use at Surveys & Mapping Division of the Government of the Republic of Trinidad & Tobago. Designing and authoring a training curriculum to encompass all training requirements relating to the proposed upgrade of the system.The diverse curriculum included training modules on data entry, understanding and familiarisation modules on the use of GIS and formal training on Trimble’s bespoke landfolio® product on which the upgrade is based. Curriculum incorporated a “Train the Trainers” (ToT) approach with evaluation of trainers and students performance built in as a comprehensive training package together with recommendations as to length of modular training and optimum trainee numbers.

Scanning of surveyors' map records as part of the upgrading of the Cadastral Management Information System in use at Survey & Mapping Division of the Government of the Republic of Trinidad and Tobago. After scanning and collation, carrying out post processing of images and conversion to multiple formats including PDF to provide record set which can be readily interrogated and transmitted on demand.

Providing technical assistance and advice and contributing to the preparation of a Roadmap document in relation to the upgrading of the Cadastral Management Information System in use at Survey & Mapping Division of the Government of the Republic of Trinidad and Tobago. In particular, providing input into internal and external training packages for users of the upgraded system, based on Trimble’s landfolio® and Esri® ArcGIS products, which will support the Division's business processes of entry, manipulation, maintenance, retrieval and dissemination of cadastral information to both its internal and external clients.

Providing technical assistance in the preparation and implementation of an advanced legal training programme for the Turks & Caicos Land Registry. This training programme is the next stage in a wider legal training framework and deals with legal casework and decision making to ensure dealings with registered titles in the Territory are dealt with appropriately. Work included authoring a diverse selection of technical training manual topic areas and designing complementary training presentations and candidate test papers in preparation for the new phase of training delivery.

Development of a new foundation training course in Crown land management and land administration and registration including the drafting of a comprehensive manual, PowerPoint presentations, trainee test papers and other associated training material.The training material demonstrated how recent legislation could be put into practical effect in the Territory and provided detailed reference material that could be used in the future to build an effective institutional knowledge base and staff development path for the Turks & Caicos Land Registry and Crown Land Unit. In addition to co-authoring all of the training material I delivered the training presentations and interactive lectures to the candidates in the Turks & Caicos Islands.

As the Chief Land Registrar, responsibilities included the efficient running of the day-to-day business of Her Majesty’s Land Registry together with providing a technical overview of all land registration activities in the British Overseas Dependent Territory during a significant British Government intervention following a Commission of Inquiry involving serious land related fraud and abuses of power.The role also included overall responsibility for the registration of legal documentation resulting in updates to the land register, ensuring that all documents presented for registration are properly executed.Responsible also for ensuring that correct stamp duty and registration fees have been collected. Responsible for the supervision, training and development of Land Registry staff, advising on a training infrastructure and an active contribution to the preparation of the department’s annual budget and the monitoring of expenditure. Other key responsibilities were the assistance and co-operation in on-going investigations both criminal and civil with the relevant authorities and the provision of help and guidance on the creation of the new Land Administration structure within Turks and Caicos Islands. In addition the post had a significant management role with poor performance and motivation of current staff needing to be addressed. I personally processed a significant backlog of registrations which had built up due to leave, sick and other absence alongside the new daily intakes of work and was directly responsible to the Land Commissioner on all aspects of departmental performance.

Initial liaison with numerous land holders and the Olympic Development Authority to achieve registration, prior to 2012, of the entire Olympic site. Liaison with Government Departments and their lawyers who were also land holders. Establishing best practice and refining processes to lead to the successful registration of all documentation both registered and unregistered relating to the site. Contributed to a programme to create a training infrastructure to meet the needs of staff in external land holders’ lawyer offices on best practice to meet registration requirements. Carried out an extensive training needs assessment in client’s offices followed by preparation of guides on how to lodge accurate and compliant applications. Involved in the selection of a specialist team of Her Majesty’s Land Registry staff to complete the registration process to a strict timeline and total accuracy. The training and supervision of the numerous staff utilised on the project to ensure standards of processing, quality and accuracy were upheld. Performance management and additional training of Her Majesty’s Land Registry staff and the handling of all third party requests for information and advice.

Scoping of the project and initial liaison with all stakeholders which included large business corporations, London Boroughs, other Boroughs and Councils, Secretary of State for Transport and the Environment and many legal representatives. The project involved 71 miles of high speed railway line and associated infrastructure. The development and production of a viable training and education plan for staff in the various organisations to successfully lodge the thousands of documents at Her Majesty’s Land Registry. This also included monitoring of lodged applications and subsequent revision of the original plan on a few occasions when unexpected technical issues or barriers were encountered. Responsible for the selection and training of a dedicated team of Her Majesty’s Land Registry staff to process the documentation to achieve registration of the railway line. Set up a training infrastructure to counter unexpected absence and to enhance knowledge and experience with a view to increase flexibility of project staff. Also responsible for the supervision and performance management of the HS1 Project team to achieve the standard of accuracy and timescale agreed in the contract with HS1 Limited and Her Majesty’s Government. Responsible for all project monitoring and reporting, security of documentation and quality control of the completed registration record and for the supply of information to stakeholders (including Her Majesty’s Government) on matters such as progress, accuracy of completed sections, compliance with completion milestones and expectation of achieving the project deadline. Responsible for the safekeeping, interpretation and registration arising from the final lease of the line which was valued in the region of GBP £1.25 billion.

Responsible for implementing National Guidelines for the total registration of UK land by identifying large land holding organisations and inspecting “terrier records” of holdings with a view to negotiating a mutually agreed pathway to obtain 100% registration. Responsible for developing relationships with each organisation’s legal department to enable systematic, prompt and accurate registration of land holdings. The training of staff in remote locations to lodge applications correctly at Her Majesty’s Land Registry. Setting up of dedicated teams of Her Majesty’s Land Registry staff to process unregistered documentation and for all aspects of the process including record keeping, processing best practice, quality control and delivery of completed registration records. Carried out a training needs assessment to ensure that internal and external training was carried out in a timely fashion to meet the needs and deadlines of the various projects. Lead a team of training instructors in the preparation of practical guides for practitioners to help them lodge accurate and error free applications.External organisations included London Underground Limited, Welsh National Assembly, many major local authorities and councils, British Airport Authority, British Ports Authority, City of London, Church in Wales, National Parks Authority and numerous City Councils.

Responsible for the external training and dissemination of land registration law and practice to professional bodies and practitioners. Examination of unregistered title training as part of a national initiative to achieve total registration status of the UK. Preparation of bespoke training packages to suit individual needs of training and education of outside bodies’ staff at all levels including professionals.Liaison with senior partners and directors of organisations to establish training and development needs. Preparation of training material and presentation in situ across the UK. Follow up quality control services and further developmental needs also formed part of the various packages. Bodies in receipt of training packages included the Royal Institute of Chartered Surveyors, numerous Law Societies, Law Schools, Colleges and Universities, National firms of solicitors, Local Authorities and many UK Government Departments.

Management, development and supervision of a team of highly experienced staff on the most complex and high value casework within Her Majesty’s Land Registry. The disposal of this casework was done to specific deadlines and quality due to its complexity and sensitivity to the customer.Responsibilities also included managing the Swansea Regional Office in conjunction with a team of 6 others in all aspects of the business – performance management, training and development, quality, leadership, customer liaison, development of new systems. The role also encompassed personal responsibility for training policy and the technical development of the entire staff (500+). The office at the time of appointment was a poor performing one in terms of efficiency and meeting production targets. As a team we developed a training policy to upskill many staff so that complex applications could be dealt with in a more effective manner and my personal contribution weighed heavily on the design and implementation of a series of workshops and programmes to most effectively meet this policy. As a consequence, over a period of 2/3 years the Office began its rise in the rankings of efficiency and effectiveness, ultimately resulting in it being awarded several prestigious project applications and became the “go to” office for guidance on managing large scale technical projects – HS1, London Underground, and numerous other large property portfolios. Other responsibilities included the processing of complex legal and technical casework formerly dealt with by Land Registry Lawyers and I gained a Diploma in Land Registration Law and Practice awarded by the Institute of Legal Executives (ILEX) in the UK.

For all aspects on new Lawyer level entrants to Her Majesty’s Land Registry beginning from initial employment to “signing off” as competent – usually some 3 to 4 months of intense training. Responsible in the design and delivery of bespoke training packages commensurate with the lawyer’s experience and ability. Experience of such packages enabled a “template” for such training to be put into place and, in conjunction with senior lawyers and the Land Registrar, put together a modular infrastructure; this proved invaluable as many lawyers were recruited at the time to meet rising intakes of applications fuelled by the “property boom”.The role was performed in several locations in the UK. Responsible to report back to the Land Registrar at each location on all aspects of performance of lawyer trainees and ultimately to recommend the individual for acceptance for duty or further training.

Leading a team of 10 senior instructors on one of the largest projects in Her Majesty’s Land Registry history involving the first computerisation of all Land Registry records and the introduction of major system changes to processing of applications for registration.Responsible for all aspects of training from the initial investigation into content of training, the style and delivery of the training, the design of robust training packages for each grade of staff, the accuracy and quality control of the finished product, the computerised register. Management of the team of instructors to include all aspects of performance and development, identifying areas for improvement and ensuring that the quality and content of the training was consistently high to achieve the required outcome. Additionally, took responsibility for the training and development for the most senior technicians in the Swansea Office which included all Land Registry lawyers.

Responsible for the career development of 450+ staff in Swansea Land Registry. Responsible for the inspection and collation of individual career records to ascertain suitability and ability to achieve placement on training courses. Design and delivery of training courses to senior grade staff employed on the more complex aspects of land registration as well as on high value registrations requiring extreme accuracy to avoid any subsequent title indemnity claims. Carried out a major review of the training systems in place upon my appointment and drew up a long term plan to take care of training and development within the office as part of a major upskilling programme ahead of the computerisation of the Department and beyond. In conjunction with senior officers I facilitated the putting into place of the structure to enable the training to take place at a pace and in a timely fashion to meet the developing needs of the office.

Responsible for a team of training instructors engaged on numerous courses to train new appointees to Her Majesty’s Land Registry during a historically significant “property boom”. Responsible for training standards of all instructors as well as overall course technical content and delivery to tight timescales. Responsible for assessing and signing off all new trainees on completion of training.Managerial responsibilities for the team of instructors including performance management, technical upskilling and training delivery development. Also responsible for the identification and appointment of new instructors.

Responsible for the design and delivery of Land Registration technical training courses including the monitoring and quality checking of the trainees’ output. The responsibility included ensuring that each trainee reached the required level of technical expertise to process incoming applications. Course content included aspects of Law of Property Act and Land Registration Act & Rules in place at that time relevant to the material – Conveyances, Transfers, Mortgages, Deeds of Grant and other documentation capable of registration. Monitoring course content and results achieved enabled future training courses to be improved and more effective.

Responsibility for compliance to corporate governance guidelines on full range of state land registration duties. Land registration casework disposal including high value, complex mapping and legal property issues. Direct responsibility for the implementation of change and reform within the production team context. Coordination and management of technical personnel to optimise workflow patterns and achieve targeted aims. Managing attendance, undertaking individual performance reviews and developing the team leader role. The monitoring of team performance, identifying areas for improvement, training and mentoring individual staff to develop the overall depth of technical expertise in the team. Managing the establishment of discrete registration projects and acting in a customer liaison role during the lifetime of the project, ensuring agreed service levels are met and technical issues relating to land registration matters are resolved.