Derek Payne

Derek Payne Email and Phone Number

Sr. Staff Product Designer @ ServiceNow
Indianapolis, IN, US
Derek Payne's Location
Greater Indianapolis, United States
About Derek Payne

With over two decades of experience as a Product Designer, I have passionately crafted web-based applications, desktop solutions, and native mobile products for Fortune 500 and Fortune 1000 companies, as well as Start Ups. In my roles as Lead and Principal Designer for various enterprise organizations, I have successfully coached and guided teams, focusing on a user-first approach throughout the entire process—from research and conceptualization to implementation. My commitment to detail, innovative thinking, and collaboration with executives, directors, and key business stakeholders has transformed products, enhanced user experiences, and elevated overall digital brands.Over the years, I have also gained valuable experience across other areas of design, including front-end web development, branding, logo design, illustration and general print design. I also started and ran a successful wedding photography business for over 5 years. Born and raised in Southern Indiana, I am married to my wife Lindsay and have 4 kids. During my spare time I like to create art, build furniture, take on construction projects, sketch and take photos.

Derek Payne's Current Company Details
ServiceNow

Servicenow

View
Sr. Staff Product Designer
Indianapolis, IN, US
Website:
servicenow.com
Employees:
32886
Derek Payne Work Experience Details
  • Servicenow
    Sr. Staff Product Designer
    Servicenow
    Indianapolis, In, Us
  • Servicenow
    Product Designer
    Servicenow Apr 2023 - Present
    Lead Experience Architect & Design Direction for Enterprise SaaS ProductNorthstar Experience Visions: Spearhead design strategy and execution for cohesive, innovative product experiences across the enterprise solution suite.Go-to-Market Product Design Leadership: Lead experience architect for two new go-to-market products, guiding foundational design decisions and setting the vision for user interaction and engagement.AI Pattern Integration Influence: Oversee the development of AI-driven patterns and use cases, ensuring scalable design decisions that meet evolving customer needs.Component & Behavioral Patterns: Champion the creation of new design components and behavioral patterns to enhance user experience and product usability.Collaboration & Feature Prioritization: Work with product leadership and owners to prioritize features and design requirements, ensuring user experience remains a priority in development.User-Centric Design: Conduct concept and usability testing, create research artifacts, and manage user recruitment to gather insights into customer needs and feedback, collaborating with research teams for actionable insights.Platform Design Evolution: Drive the evolution of the design library, ensuring adaptability while maintaining high standards of visual and interaction design.Delightful User Experiences: Advocate for engaging elements within the product, refining the visual aesthetic and overall user experience.Innovation & Design Exploration: Lead workshops and design thinking sessions to identify innovative solutions that enhance product experiences.Keynote & Customer Engagement: Present at demos and customer sessions, showcasing design innovations and providing insights into user interactions.UI Framework & Interaction Design: Guide design direction through reviews, ensuring the UI framework is intuitive, scalable, and future-proof.
  • Salesforce
    Lead Product Designer, Ai Platforms
    Salesforce Jun 2018 - Apr 2023
  • Springboard
    E-Learning Mentor
    Springboard Sep 2021 - Sep 2022
  • Anthem, Inc.
    Experience Designer, Visual
    Anthem, Inc. Aug 2017 - Jul 2018
    Indianapolis, Indiana Area
  • Angie'S List
    User Experience Manager
    Angie'S List Apr 2017 - Jul 2017
    Indianapolis, Indiana Area
  • Angie'S List
    Principal Ux Visual Designer
    Angie'S List Aug 2016 - Apr 2017
    Indianapolis, Indiana Area
    Responsibilities Include:Set the creative direction for major product initiatives.Lead the evolution of the Angie’s List product design language.Create and direct the creation of – concepts, detailed design mockups, visual specifications, and production assets.Ensure high standards of usability, consistency and clarity in design.Set standards and disseminate best practices for tools, processes and trends.Present and “sell” design work to leadership.Work closely with cross-functional partners in Product, Engineering and Marketing.Collect and synthesize qualitative and quantitative research to inform and validate design decisions.Mentor other designers and shape team culture.
  • Global Payments
    Senior Manager, Ui/Ux Design
    Global Payments Apr 2016 - Aug 2016
    Jeffersonville, In
    As a UI/UX Designer, I was responsible for overall style, user flow and brand consistency within our apps. I have experience with mobile and desktop UI, graphic design, front-end development with HTML5 and CSS, and illustration. I have an eye for clean and artful design, while maintaining user-friendly design practices and functionally. I possess superior UI skills and am able to translate high-level requirements into beautiful, intuitive, and functional user interfaces.​My responsibilities include:Collaboration with Directors, VP's and Engineering to define and implement innovative solutions for the product direction, visuals and experienceExecution of all visual design stages from concept to final hand-off Conceptualize original ideas that bring simplicity and user friendliness to complex design Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideasPresent and defend designs and key milestone deliverables to peers and executive level stakeholdersConduct user research and evaluate user feedbackEstablish and promote design guidelines, best practices and standards
  • Heartland Payment Systems
    Sr. Manager, Ui / Ux Design
    Heartland Payment Systems Jan 2015 - Apr 2016
    Jeffersonville, Indiana
    My responsibilities include:Collaboration with Directors, VP's and Engineering to define and implement innovative solutions for the product direction, visuals and experienceExecution of all visual design stages from concept to final hand-off Conceptualize original ideas that bring simplicity and user friendliness to complex design Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideasPresent and defend designs and key milestone deliverables to peers and executive level stakeholdersConduct user research and evaluate user feedbackEstablish and promote design guidelines, best practices and standards
  • Heartland Payment Systems
    App Interface & Visual Designer / Ui + Ux Manager
    Heartland Payment Systems Jan 2009 - Apr 2016
    As a UI/UX Designer, I was responsible for overall style, user flow and brand consistency within our apps. I have experience with mobile and desktop UI, graphic design, front-end development with HTML5 and CSS, and illustration. I have an eye for clean and artful design, while maintaining user-friendly design practices and functionally. I possess superior UI skills and am able to translate high-level requirements into beautiful, intuitive, and functional user interfaces.​My responsibilities included:Collaboration with product management and engineering to define and implement innovative solutions for the product direction, visuals and experienceExecution of all visual design stages from concept to final hand-off Conceptualize original ideas that bring simplicity and user friendliness to complex design Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideasPresent and defend designs and key milestone deliverables to peers and executive level stakeholdersConduct user research and evaluate user feedbackEstablish and promote design guidelines, best practices and standards
  • Heartland Payment Systems
    Ui / Ux Manager / App Interface & Visual Designer / Front-End Website Developer
    Heartland Payment Systems Jan 2009 - Jan 2015
  • Payne Photography Studio
    Owner
    Payne Photography Studio Jan 2011 - Jan 2016
    Wedding, Engagement and Family Portrait Photography
  • The Travel Authority, A Leisure Division Of Altour
    Website Designer / Graphic Designer
    The Travel Authority, A Leisure Division Of Altour Jan 2005 - Jan 2009
    Travel Authority is the largest American Express Travel Representative. My responsibilities included, but were not limited to:- Managed and Implemented front-end design and content for all corporate websites, utilizingHTML and CSS- Collaborated with vendors to create marketing content for websites and print campaigns - Conceptualized and presented design solutions for print publications - Illustrated icons, logos and other vector graphics as needed
  • L & D Mail Masters, Inc.
    Website Designer / Graphic Designer
    L & D Mail Masters, Inc. Jan 2001 - Jan 2004

Derek Payne Skills

Leadership Visual Design User Experience Graphic Design Storyboarding Wireframes Photoshop Web Design Front End Coding Interaction Design Web Development Mobile Design Photography Product Design Front End Design Cascading Style Sheets Woodworking Operations Branding Html Design Thinking Illustration Uix Css Art Direction User Interface Design Front End Development Adobe Creative Suite User Interface Prototyping Mobile Games User Experience Design Craftsmanship Html5 User Interface

Derek Payne Education Details

Frequently Asked Questions about Derek Payne

What company does Derek Payne work for?

Derek Payne works for Servicenow

What is Derek Payne's role at the current company?

Derek Payne's current role is Sr. Staff Product Designer.

What is Derek Payne's email address?

Derek Payne's email address is dp****@****rce.com

What is Derek Payne's direct phone number?

Derek Payne's direct phone number is +181270*****

What schools did Derek Payne attend?

Derek Payne attended Purdue University, Purdue University.

What skills is Derek Payne known for?

Derek Payne has skills like Leadership, Visual Design, User Experience, Graphic Design, Storyboarding, Wireframes, Photoshop, Web Design, Front End Coding, Interaction Design, Web Development, Mobile Design.

Who are Derek Payne's colleagues?

Derek Payne's colleagues are Angela Mccarthy, Anil Pajjuri, Mrinal Bhaskar, Ellie Mcadam, Chenelle Stepanyda, Arulvelan Subramanian, Pavan Kalyan Reddy.

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