Derrick Small Email & Phone Number

Grand Rapids, MI, US

Grand Rapids, Michigan

-Manages customer programs from purchase order though final delivery.-Coordinates internal and external resources to ensure efficient execution and on-time delivery of projects.-Establishes and cultivates excellent customer relationships. -Serves as the primary interface with customers to answer questions, resolve issues and provide information.-Works with.

Grand Rapids, Michigan

-Enters and releases new and revised Purchase Orders.-Ensures that Purchase Order terms and conditions are followed and accurate. -Creates accurate shipping documentation for Customer orders. -Ensures required Customer documents for technical requirements are communicated and distributed.-Monitors customers websites for Purchase Order updates.-Performs.

Schoolcraft, Michigan, United States

∙ Responsible for overseeing basketball program for Schoolcraft Community Schools ∙ Coordinate and facilitate day to day drills and activities ∙ Compilation of statistics and video coordination ∙ Opponent filming and scouting coordination ∙ Report statistics to local and statewide media outlets ∙ Help oversee elementary school program Saturday program and.

∙ Responsible for day to day drills and activities ∙ Compilation of statistics and video coordination ∙ Responsible for filming and scouting opponents ∙ Report statistics to local and statewide media outlets ∙ Help oversee elementary school program Saturday program and camps

Schoolcraft, MI

∙ Responsible for day to day drills and activities ∙ Compilation of statistics and video coordination ∙ Responsible for academic progress and success of entire team and each player ∙ Coordinate and facilitate practice, game and bus schedules ∙ Relay and communicate changes and information to parents and staff

Kalamazoo, Michigan

Schoolcraft, Michigan

Michigan Virtual Online Learning CoordinatorK-12 Substitute Teacher at multiple school districts

Portage, Michigan

· Research locations for future events · Collect, review, and negotiate contracts for cities, convention centers, hotels, audio visual vendors, exhibition services vendors, and all other outside contractors · Prepare preliminary and final budgets for each event and review and reconcile all invoices related to the event · Collect, organize, and distribute.

Oklahoma

· Deliver world class customer service and build customer satisfaction and loyalty · Troubleshoot all technical inquiries regarding DIRECTV products and services over the phone · Use all resources/tools and technology to troubleshoot and resolve all customer technical issues · Provide effective and timely resolutions to a range of customer inquiries ·.

Oklahoma

Technical Customer Service

Kalamazoo

∙ Create and implement training documents and material ∙ Provide second level support for other PNC Bank locations ∙ Responsible for providing responses to regulatory issues used for auditing purposes ∙ Travel to other locations to provide training and expertise to other PNC Bank employees ∙ Create and provide data/reports on tasks and progress completed ∙.

Kalamazoo, Michigan Area

• ∙ Contact customers via telephone to inform them of delinquency, determine reason(s), and determine arrangements that will satisfactorily resolve the delinquency and any other outstanding issues ∙ Offer different.
• Daily inbound/outbound telephone calls in order to establish amicable payment resolution with consumers
• Documenting all contacts
• Skip tracing (searching for consumers) - utilize information provided by clients’ and other sources to contact references for location information on consumers
• Adhere to productivity and quality expectations
• Excellent verbal communication and negotiation skills

Kalamazoo, Michigan Area

• Daily inbound/outbound telephone calls in order to establish amicable payment resolution with consumers
• Documenting all contacts
• Skip tracing (searching for consumers) - utilize information provided by clients’ and other sources to contact references for location information on consumers
• Adhere to productivity and quality expectations
• Excellent verbal communication and negotiation skills
• Ability to communicate in a respectful and assertive manner

Kalamazoo, Michigan Area

• Daily inbound/outbound telephone calls in order to establish amicable payment resolution with consumers
• Documenting all contacts
• Skip tracing (searching for consumers) - utilize information provided by clients’ and other sources to contact references for location information on consumers
• Adhere to productivity and quality expectations
• Excellent verbal communication and negotiation skills
• Ability to communicate in a respectful and assertive manner

Bachelor Of Arts (B.A.), Exercise And Sports Science, 3.55

Certificate Of Ministry, Pastoral Studies/Counseling

Certificate Of Project Management, Project Management