Dev Kashyap Email & Phone Number

Gurugram, Haryana, India

Gurgaon, Haryana, India

• Assisting customer with the best available fares and the flights• Retaining customers calling in for cancellations and changes• Upgrading customer from economy class fares to business class. • Assisting customers with ancillaries request I.e. Extra baggage, seating, Paid meal service.

• Assisting customer with the best available fares and the flights• Cross selling of Travel Insurance along with the bookings• Retaining customers calling in for cancellations and changes• Updating customer from economy class fares to business class.

Gurugram, Haryana, India

Direct customer contact for Issuance of new tickets, Re issuance of tickets, refunds seating, Queue handling on AMADEUS.

• Make new bookings for direct passengers and cracking sales.• Support to advisors – dealing with issues and queries about process• Coach- providing feedback and coaching to improve performance• Queue handling • Make daily reports for sales and tickets issued.• Quality feedback for the team• Handling queues for Schedule changes /Flight cancellations• Making New Bookings for Direct passengers• Sales of tickets and upgrades

Bachelor Of Commerce (B.Com.), Accounting And Business/Management

Aviation And Tourism Management, Tourism And Travel Services Management

Education record