Devi Lal Email & Phone Number

Gurugram, Haryana, India

• Team Management of 7 IT professionals & Guide the team member for escalated issues
• Part of Implementation team & Implemented Storage Arrays EMC VNX 5100, EMC Unity Cx300
• HP P2000 G3 FC MSA, HP 3 PAR, Fujitsu Dx400, ET204 BU, Eternus Dx8052
• Lenovo Storwize v3500, v3700, Think System DE 6000H, IBM Storwize v5000
• DDN SFA7700X, Huawei Oceanstor 2200 V3, Synology DS416j
• Tandberg Storage Library T40 Support

Sonipat, Haryana, India

• Team Management of 5 technical persons & Guide the team member for escalated issues
• Multi-vendor Support for storage Like IBM, Dell, EMC, HP, Fujitsu, Lenovo, NETAPP
• Monitor and maintain Server Infrastructure of IBM, Dell, HP, Fujitsu, Lenovo, Cisco(UCS)
• Support for Veritas Backup
• Tandberg Storage Library T40 Support
• HP Data protector Tape Library MSL3040, HPC Cluster Support

Gurugram, Haryana, India

• Masking of LUNs and Implementing.
• Monitor and maintain DHCP server
• Administration and Management of EMC Storage
• Good Knowledge in Storage procedures and documentation
• Storage provisioning on EMC Clarion CX300, CX500 Series
• Creating RAID groups, binding LUNs, creating Meta LUNs, creating Storage Groups, Access Logix and registering hosts as per customer requirements.

Gurugram, Haryana, India

• Good Knowledge in Storage procedures and documentation
• Administration and Management of EMC Clarion, VNX 5100
• Storage provisioning on EMC Clarion CX300, CX500 Series
• Administration of SAN Fabric Switches Brocade.
• Installation and Configuration of RAID Group, Assigning LUN to Host.
• Configuring zoning policies in SAN environment (Hardware Zoning/Software Zoning) Managing storage allocations for ALL UNIX platforms, Linux, and Windows servers.

Gurugram, Haryana, India

• Participate in Transitioning phase of project.
• Coordinating with different partner teams whenever need arises for the resolution of Active Directory and Exchange infrastructure problems.
• Facilitate system and feature upgrades; capacity planning
• Helpdesk Management and Vendor coordination.
• Administration of Mailing server (MS Exchange 2010), AD and VMware Environment
• Support for Autodesk Product Like AutoCAD LT 2014, AutoCAD LT 2015 with inventor

Gurugram, Haryana, India

• Well versed with ITIL terminologies
• Provide the Resolution for the issue’s resolution at Level 1 stage
• Backup Support for Origination
• SAP Basis Support and Monitoring
• Single Point of Contact for all the issues resolution at Level 2 stage.
• Responsible for liaising with Level 3 and OEMs towards maintaining the SLA and escalation procedures

Gurugram, Haryana, India

• Provide the Resolution for the issue’s resolution at Level 1 stage
• Liaising with all L2and L3 OEMs towards maintaining the SLA and escalation Procedures.
• Provide the network and Application related issue support
• Provide Support for Veritas Backup
• Provide Support for L1 of Storage Like health Monitoring,Log generation
• Provide Support to Servers and storage

Panipat, Haryana, India

• Provide Technical support related to Hardware and network related issues
• Installation and troubleshooting of Windows Server and storage
• Liaising with OEMs towards maintaining the SLA and escalation Procedures.