Devika Arora Email & Phone Number

Sydney, Australia

At AccessEAP we partner with organisations to improve employee wellbeing and create a healthy workplace. As a leading Australian employee assistance provider, we offer a series of services encompassing training, counselling services and onsite support for trauma or critical incidents. Oct 2019–Till dateResponsible for cultivating and nurturing relationships with high-profile customer organizations to enhance workplace culture and employee wellbeing, with the goal of establishing AccessEAP as the preferred provider of Employee Assistance Programs (EAP).KEY RESPONSIBILITIES:• Manage, expand, and retain a portfolio of client accounts, ensuring high levels of satisfaction and service delivery.• Develop and execute monthly and quarterly forecasts to drive client retention and portfolio growth.

Responsible for providing exceptional customer service and processing customer requests relating to the on -boarding and allocating of contributions for our corporate superannuation clients .

New Delhi Area, India

I have involved with the team since inception and designed lots of in house campaign to increase renewal collection and improve customer retention .

New Delhi Area, India

I worked for microsoft customer service team MS connect . I have been responsible for dealing with all types of customer enquiry on microsoft software , certifications and licences .

Master Of Business Administration - Mba, Business Administration And Management, General

I have done MBA from SIMS institute India

Bachelor Of Arts - Ba, English Language And Literature, General