Devin Porter

Devin Porter Email and Phone Number

Senior Customer Success @ Indeed.com | Driving client success with tailored solutions @ Indeed.com
austin, texas, united states
Devin Porter's Location
Atlanta, Georgia, United States, United States
Devin Porter's Contact Details

Devin Porter work email

Devin Porter personal email

n/a
About Devin Porter

As a Senior Customer Success at Indeed, I focus on fostering collaborative and mutually beneficial client relationships that ultimately increase Indeed's wallet-share with large, profitable, and important clients. I have over five years of experience in customer success roles, and I am certified in Salesforce, the leading CRM platform.I work within Indeed to address complex client issues that require support from cross-functional internal teams, and I partner with Enterprise Sales team throughout the customer lifecycle to ensure client revenue retention. I also provide data-driven recommendations, tailored solutions, and identify opportunities where Indeed can offer solutions that support the clients' strategic goals. My mission is to deliver value and satisfaction to our clients, and to help them achieve their hiring and business objectives.

Devin Porter's Current Company Details
Indeed.com

Indeed.Com

View
Senior Customer Success @ Indeed.com | Driving client success with tailored solutions
austin, texas, united states
Website:
indeed.com
Employees:
11338
Devin Porter Work Experience Details
  • Indeed.Com
    Senior Customer Success Specialist, Enterprise Xl
    Indeed.Com May 2022 - Present
    Product specialist focused on fostering collaborative and mutually beneficial client relationships that ultimately increase Indeed’s wallet-share with large, profitable, important clientsRetain and grow client relationships by providing data-driven recommendations, tailored solutions, and identifying opportunities where Indeed can offer solutions that support the clients’ strategic goalsWork within Indeed to address complex client issues that require support from cross-functional internal teams Partner with Enterprise Sales team throughout the customer lifecycle to ensure client revenue retention Manage Enterprise client relationships from Executive C and B-level to specific account teams including media planners, buyers, heads of Talen Acquisition, Hiring Managers, and RecruitersCollaborate with Product, Operations, and Data teams to provide direct client feedback, insights, and to contribute to potential product improvements, and increased profitability
  • Lead Forensics
    Senior Customer Success Manager
    Lead Forensics Apr 2021 - May 2022
    Atlanta, Georgia, United States
    Lead new implementations, supporting user training, technical integration with the approved tech stackIncreased product adoption by identifying new use cases, and improving customer cross-sell opportunitiesProvided analysis and recommendations based on data from customer insight to improve key areas such as process, efficiency, and retention efforts.
  • Booking.Com
    Account Manager
    Booking.Com Dec 2019 - Sep 2020
    Atlanta, Georgia, United States
    Liaised between customers and cross-functional internal teams including business executives and key stakeholders to ensure the timely and successful delivery of company solutions for both parties.Performed research and analysis to develop and execute on the strategy necessary to maximizing revenue and market share within accounts.Monitored performance against the strategic account plan and managed implementation of corrective actions.
  • Booking.Com
    Account Manager
    Booking.Com Dec 2018 - Dec 2019
    Washington, District Of Columbia, United States
  • Booking.Com
    Account Manager
    Booking.Com Dec 2016 - Dec 2018
    Greater Atlanta Area
  • Tpg Hotels And Resorts
    Sales Manager- Sled
    Tpg Hotels And Resorts Oct 2015 - Dec 2016
    Greater Atlanta Area
    Established sales objectives by forecasting and developing annual sales projections for Corporate, Government, and Association markets.Collaborated with internal stakeholders to develop and implement new sales initiatives, strategies, and programs to gain the highest RevPAR within key demographics. Optimized accounts by leveraging and building on existing relationships while utilizing tailored sales plan to align customer needs with company products.
  • Tpg Hotels And Resorts
    Sales Manager-Sled
    Tpg Hotels And Resorts Jun 2013 - Oct 2015
    Greater New Orleans Area
  • Windsor Court Hotel
    Assistant Front Office Manager
    Windsor Court Hotel Sep 2011 - Jun 2013
    Greater New Orleans Area
  • Parc St. Charles Hotel
    Assistant Sales Manager
    Parc St. Charles Hotel Oct 2007 - Jan 2009
    Greater New Orleans Area

Devin Porter Skills

Leadership Yield Management Public Speaking Client Relations Salesforce.com Customer Success Google Sheets Account Management Sales Meeting Planning Star Microsoft Powerpoint Front Office Forecasting Business Development Market Research Communication Records Management Negotiation Revenue Analysis Team Leadership Google Slides Lead Generation Customer Relationship Management Strategic Planning Google Docs Hospitality Management Strategy Sales Management Rooms Division Management Microsoft Office Microsoft Word Microsoft Excel Time Management Customer Service Collaboration Collaborative Leadership Hotel Management Google Analytics Contract Negotiation Convention Services Customer Acquisition Management Analytical Skills Revenue Forecasting Sales Prospecting Business Travel Onq Hospitality Industry

Devin Porter Education Details

Frequently Asked Questions about Devin Porter

What company does Devin Porter work for?

Devin Porter works for Indeed.com

What is Devin Porter's role at the current company?

Devin Porter's current role is Senior Customer Success @ Indeed.com | Driving client success with tailored solutions.

What is Devin Porter's email address?

Devin Porter's email address is po****@****ics.com

What schools did Devin Porter attend?

Devin Porter attended Lsu Shreveport, University Of New Orleans.

What skills is Devin Porter known for?

Devin Porter has skills like Leadership, Yield Management, Public Speaking, Client Relations, Salesforce.com, Customer Success, Google Sheets, Account Management, Sales, Meeting Planning, Star, Microsoft Powerpoint.

Who are Devin Porter's colleagues?

Devin Porter's colleagues are Mauricio Plaschinski, Antoine Maillot, Marilin Hernandez, James Moran, 前田早紀, Jalen Navarrete, Phylicia Henry.

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