Product Owner
Current- End-to-end ownership of strategic organizational initiatives by supporting large and complex projects ensuring flawless delivery aligned with SLAs.
- Doubled the ROI, Customer Success, User adoption and Product usage.
- Implemented strategies that boosted order flow rate from 29% to 98%.
- Setting up business, delivery teams, vendor and partner management.
- Product-market fitment, gather requirements, identify operational needs, stakeholder expectations, market analysis, system analysis, analyzing feedback, workshops, surveys, site visits and workflow analysis.
- Product documents, impact analysis, user stories, process diagrams, data mappings, wireframes, GAP analysis, user manuals and go-live game plans.