Devon Shelton Email & Phone Number

7+years of experience in strategic leadership and business management, improving operational efficiencies and effectiveness, strategic planning and implementations, business development strategies and customer relations, program management or leadership development, coaching and mentoring.Major strengths in development and achievement of goals and objectives, action plans, adaptability and flexibility, advocacy and outreach, audit reviews and auditing processes, best practices, big data analytics, big picture strategies, brand awareness, change management, collaboration and facilitation, community outreach and partnerships, complex spreadsheets, compliance management, conflict resolution and corrective actions, continuous improvements, cost savings, C-Suite stakeholders, data analysis and analytics, data-driven decisions, defining client needs and expectations, diversity and inclusion, evaluations and performance reviews, exceeding financial goals, along with federal and state regulatory agencies.Expertise includes strategic leadership, business management, strategic planning and implementations, cultivating strategic partnerships, operational efficiencies and effectiveness, dashboard development, budget management, tracking and reporting oversight, customer engagement and experience excellence, feedback and follow-up, communication to all levels, bridging gaps, creative and collaborative problem-solving, customer education and demonstrations, employee engagement and retention, incentive program development, business development strategies, program management, active listening, influence and motivation, cross-functional team building and leadership, employee training, leadership development, coaching and mentoring, positioning as a trusted resource, customer relations, athletic industry knowledge, in addition to customer outcome success.Experienced in forecasting needs and goals, health department regulations, human resources processes, increasing productivity, increasing revenues and profitability, inventory management initiatives, investigations and responses to complaints, knowledge sharing, logistics management, networking and relationship building, observations and recommendations, patient and provider safety, policy and procedures development, process improvements, program evaluations, quality assurance and management, risk mitigation and management, root cause analysis, sales operations, shift scheduling and supervision, standard operating procedures (SOP), strategic account management, trend identification, as well as vendor management.

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  Indiana University East

  Business Administration And Management, General