Devon Spencer Email & Phone Number

• Support FEMA through planning, drafting and editing various guides for state, local, territorial and tribal communities.
• Provide contract support to FEMA through research and product development to assist with socialization of programs and documents.
• Facilitate stakeholder meetings involving clients and subject matter experts to update or create new material.
• Conduct 508 compliance accessibility checks and technical edits for client documents before being approved.

• Oversaw city’s training and exercise program to maintain state and federal compliance using Homeland Security Exercise and Evaluation Program requirements.
• Developed and facilitated tabletop and full-scale exercises for fire, police, school district and airport.
• Tested city-wide emergency response plans and protocols and identifying gaps and areas of improvement.
• Worked with non-government agencies to conduct training classes for emergency response personnel.
• Tracked… Show more
• Tracked actions needed to address capability gaps that were identified in exercises.

Training and Exercise Coordinator

• Oversaw the supply chain and logistics section during COVID-19.
• Worked with stakeholders and vendors to acquire personal protection equipment (PPE) for city personnel.
• Utilized data management skills to develop and maintain situational awareness on COVID testing sites and several activations using Smartsheets, PowerBI and GIS dashboards.
• Worked on incident action plans and executive summaries for special event emergency response (SEER) coordination and planning.
• Served as… Show more
• Served as Duty Officer when scheduled. Show less

New York, NY, United States

• Worked as a consultant under the guidance of NYCEM to aid with COVID-19 response efforts.
• Served as assistant section chief under the Human Services Unit to provide emergency sheltering for first responders and front-line workers while also providing shelter for those a part of vulnerable populations.
• Oversaw multiple third-party vendors to provide housing and essentials to nearly 15,000 individuals within the hotel program.
• Wrote and maintained Standard Operating Procedures… Show more
• Wrote and maintained Standard Operating Procedures and protocols for non-congregate sheltering. Show less

Denton, Texas

• Created a new proposal on how to revamp the Additional Duty Safety Officer (ADSO) Program on campus
• Assisted with public outreach among students and staff regarding preparedness, mitigation and TWU Pioneer Alerts
• Utilized online Emergency Operations Center (EOC) application for mass communication and virtual EOC exercises and activations
• Reviewed, updated and edited annexes for emergency procedures and business continuity

Coppell, Texas

• Utilized Critical Incident Stress Management principles to ensure calm and productive communications with distressed callers during emergencies and other difficult situations
• Dispatch the proper emergency units necessary using a computer-aided dispatch system in accordance with established procedures
• Effectively operate a wide variety of emergency communications equipment, including different radio consoles, computer systems, call recorders

Mooresville, North Carolina

• Assisted the Enterprise Resilience Team with the documentation, updating and maintenance of Business Continuity Plans
• Assisted with conducting Business Impact Analysis (BIA) and Risk Assessments on new business processes with periodic reviews and updates on existing processes.
• Worked close with consultants to create a new Emergency Operation Center
• Included working with different departments to ensure key stakeholders were present in the room during activation… Show more
• Included working with different departments to ensure key stakeholders were present in the room during activation Ensured that each desk had proper equipment in place during activation, deciding on a layout that would.
• Planned tabletop exercise to examine how the command center staff and layout fit the needs of the business. Show less

• Monitor emergency phones located inside elevators, at public swimming pools, college campuses, storage facilities, etc. as well as alerts sent from lone worker devices
• Escalate callers' inquiries to property management or other Emergency Services when needed
• Providing pre-arrival Emergency Dispatch instructions while waiting for emergency services to arrive on scene
• Reaching out to various cities and counties to verify EMS and Fire agencies to confirm jurisdictions

Carrollton, TX

• Utilized Critical Incident Stress Management principles to ensure calm and productive communications with distressed callers during emergencies and other difficult situations
• Dispatch the proper emergency units necessary using a computer-aided dispatch system in accordance with established procedures
• Effectively operate a wide variety of emergency communications equipment, including different radio consoles, computer systems, call recorders

Master'S Degree, Public Administration

Emergency Administration And Disaster Planning, Crisis/Emergency/Disaster Management